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Deep Dive: Digital-First Banks Harness The Power Of Data Analytics

PYMNTS

Financial institutions (FIs) face a perennial challenge in their day-to-day operations — convincing customers to use their products and services rather than a competitor’s. One of the most powerful tools in the financial sector is data analytics. Big Data analytics reached a market valuation of $29.87

Analytics 237
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Perficient Included in IDC Market Glance: Lending Digital Transformation Strategies

Perficient

Two-plus years later, banks and credit unions continue to feel the pressure to transform their credit and lending operations. The IDC Market Glance offers an overview of the landscape for consumer and small business digital lending. And for good. A Pathway to Improved Loss Rates and Happier Customers.

Lending 354
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How Top-Performing CUs Innovate With Data Analytics

PYMNTS

For credit unions (CUs), data analytics can deliver that insight, helping them to more effectively address their members’ specific needs, and informing CUs of the products and services that can deliver the most effective returns on their investments. percent of CUs that did not focus on data analytics. For example, 91.7 Meanwhile, 80.6

Analytics 150
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Top 6 Trends for the Banking Industry in 2024

Perficient

Banking institutions are responding by integrating advanced technologies, particularly artificial intelligence and data analytics, into their lending operations to enhance efficiency and adaptability. The emergence of modern alternatives to traditional credit scoring signifies a broader movement toward financial inclusion.

Trends 221
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ATB Financial’s Front- And Back-End Data Analytics Initiatives

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One bank exploring data analytics is ATB Financial , which has 173 branches and 142 agencies throughout the Canadian province of Alberta and assets totaling more than $54.3 The data is used for numerous applications, including simplifying customer onboarding, deploying targeted marketing and protecting the bank against bad actors.

Analytics 130
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Marchex Uses Voice Analytics To Optimize Customer Calls

PYMNTS

Marchex, a mobile advertising analytics company, has announced the launch of Marchex Speech Analytics, a solution that enables actionable insights allowing companies to better understand what is happening on inbound phone calls from consumers.

Analytics 134
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How The B2B Mid-Market Drives Loyalty Through Online Payments

PYMNTS

While the coronavirus crisis certainly accelerated the drive toward digital, the mid-market's commerce digitization push was well underway before the pandemic hit. With B2B eCommerce proliferating, the market is rapidly evolving to make way for new business and payment models in response to customer demand. Emerging Business Models.

Online 275