Gonzobanker

JULY 6, 2021

My colleague Steve Williams observed in What’s Going On In Banking 2021: Rebounding from the Pandemic , “Many banks that were taking an incremental approach to digital were shocked into reality during 2020, and executives realized greater investment and faster transformation is needed to stay relevant.”. Transformation Strategy.

Strategy 156

Strategy System Risk Management Technology 156

FICO

JUNE 16, 2021

What happened next, was an excellent example of a company that has considered the “Unhappy Path” and used analytics to optimize the customer experience. In fact, the user experience of the ‘return goods’ was as good as the journey of buying them in the first place. Digital Consumers Unhappy With What Banks Deliver.

Analytics 52

Analytics Survey Cards Customer Experience 52

CB Insights

MAY 15, 2019

Acting as a minority investor, Citi Ventures looks for entrepreneurs who are working on next-generation technologies in core business areas like financial services, data analytics, and payments. Notable projects: Eye-tracking solution Eyevido was discovered by the Deutsche Bank Berlin Lab as a very early-stage startup. Founded: 2012.

Innovation 78

Innovation blockchain Technology Groups 78