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Bank Offers Go Contextual For Credit Unions In 2021

PYMNTS

For credit unions (CUs), the digital trends that accelerated in 2020 amid the pandemic will gain even further traction this year. But as the pandemic hit home, she said, many CUs have had to take a step back and “double down” on the most important and pressing aspects of their digital strategies. Data Analytics.

Analytics 240
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The Sorry State of Contact Center Technology

Gonzobanker

Customers love digital self-service—right up until they don’t, and then they want a live person. In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center.

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Take Advantage of FSI Data to Illuminate Customer Relationships

Perficient

“Having a Balance With a Bank Doesn’t Make You a Customer.”. Our financial services team recently spoke with the great Jim Marous, the co-publisher of The Financial Brand and the publisher of the Digital Banking Report. A lack of technology? Something he mentioned during the call stuck with me. Baby Steps Are OK.

Data 294
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D3 Secures $10M For Digital SMB Banking Efforts

PYMNTS

Small business banking technology firm D3 Banking announced a new funding round led by West Partners on Monday (June 27), a move the firm said will help it invest in research and development. “As a company we have successfully completed the largest replacement projects in the history of the industry.”

Security 100
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Commoditization, Optimization or Transformation: What’s in Your Core Wallet?

Gonzobanker

Three winning core strategies to accommodate any financial institution’s budget, business case, and future vision. It has become crystal clear that digital transformation is now the largest technology initiative for regional and community financial institutions. Transformation Strategy.

Strategy 156
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2024 Trends & Predictions

Javelin Strategy & Research

Banner Section Home Rss.xml 2024 Trends & Predictions Javelin’s Trends & Predictions reports look at the coming year across the range of Javelin Strategy & Research’s practice areas—digital banking, fraud & security, payments, and wealth management—and highlight the compelling challenges and opportunities likely to emerge.

Trends 45
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The Co-operative Bank selects Finastra Kondor Cloud for modernized treasury infrastructure

Bobsguide

Finastra Kondor supports open integration across all treasury trading instruments, third-party and proprietary analytics tools. It enables banks to trade high volumes of treasury and complex derivatives and options through an open platform which, via open APIs and datasets, unlocks the power of collaboration and innovation.