Remove Analytics Remove Customer Experience Remove Innovation Strategies Remove Technology
article thumbnail

Our 7 Questions to Prevent Bad Bank Technology

South State Correspondent

The most significant problem with bank innovation is that bankers see or hear about a sexy piece of technology at a conference or at another bank and then acquire it. The new piece of technology ends up solving a known problem but, in the process, creates more problems, and risks, than it solves.

article thumbnail

Finastra to help clients improve customer data management

Bank Innovation

Banking technology company Finastra is enhancing the rollout of its customer data strategy as clients face new competition. Her mandate is to help client banks and institutions use customer data more effectively, allowing them to build […].

Data 243
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

4 Ways to Improve Bank and Credit Union CX Without Technology

The Financial Brand

The post 4 Ways to Improve Bank and Credit Union CX Without Technology appeared first on The Financial Brand. Digital transformation is not solely a tech and data challenge. Retail bankers must first address the essentials, including journey mapping.

article thumbnail

Choosing the right chatbot vendor

Insights on Business

When you think of technologies that are changing the way the banking industry conducts business, is your first thought chatbots? Helping keep these memories blissfully distant is conversational computing technology. Does the platform provide analytics to monitor the health of applications? Where are the data centers located?

Resources 101
article thumbnail

6 Keys to Digital Banking Transformation Success

The Financial Brand

The key to digital banking survival will be the ability to transform to a new digital reality with a foundation of data and analytics. The post 6 Keys to Digital Banking Transformation Success appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

article thumbnail

Banking Industry Fails to Meet Personalization Expectations

The Financial Brand

At a time when advanced analytics and digital technology enable greater personalization, the banking industry falls short of expectations.

article thumbnail

Banking Industry Fails to Meet Personalization Expectations

The Financial Brand

At a time when advanced analytics and digital technology enable greater personalization, the banks are falling short of expectations.

Meeting 29