PYMNTS

DECEMBER 12, 2018

Financial institutions are in the midst of becoming more mobile, with many of those legacy operations opting to — or at least considering — working more closely with FinTech providers to upgrade services, retain customers and acquire new ones. The debut of 5G promises to add another tool that can aid such efforts. What does that mean, then?

Fintech 211

Fintech Mobile Analysis Technology 211

PYMNTS

JULY 30, 2019

may be the world’s hotbed for challenger banks, but it’s not the only market witnessing a surge in bank competition and industry evolution as a result of FinTech pressure. While the company may be operating in a different market than the U.K., One of the biggest industry trends with global ramifications is open banking. “In

User Experience 122

User Experience America Analysis Industry 122

PYMNTS

OCTOBER 29, 2020

This rapid expansion has created an unprecedented need for merchants to optimize their payment operations in a way that is cost-effective and has the potential to enhance user experience. It is therefore critical for businesses to realize that managing payments operations is not a one-step process but an ongoing conversation.

Payments 109

Payments Analysis Operations Resources 109

Perficient

AUGUST 20, 2020

B2B Players Can’t Offer B2C Experiences (Or Can They?). Adapting to New Market Conditions. Using third-party tools such as SEMrush, Searchmetrics, BrightEdge, or seoClarity, you can collect data on those keywords, and with further analysis, get a pretty decent idea as to which ones are most important to the competitor.

Google 452

Google Examples Trends Tools 452

PYMNTS

JULY 31, 2019

According to CNBC , “this is the second consecutive quarter where the South Korean tech giant’s operating profit more than halved from the same period a year earlier. As well, Samsung said it plans to “solidify (the) foundation in the global 5G market based on our leadership in 5G commercialization in the U.S. trillion won ($47.4

Samsung 139

Samsung Retail Mobile User Experience 139

PYMNTS

NOVEMBER 29, 2017

This will enable the team to really focus on Waddle’s next stage of growth, which includes building out further automation in credit, operations and user experience, building mobile applications, expediting current enterprise partner solutions and scaling up the development team for our wider global offering.”.

Lending 100

Lending User Experience Analytics Analysis 100

PYMNTS

JANUARY 18, 2021

market, FinTechs are turning their attention to the business community, whose demands for a better banking experience are growing louder. When an organization operates with multiple banking relationships and adopts a variety of third-party FinTech solutions, connecting the data dots can be a persistent pain point.

Digital Banking 165

Digital Banking Data Fintech User Experience 165

PYMNTS

OCTOBER 18, 2018

Big investment fuels both of those industries, and expectations are increasing — sometimes cautiously, sometimes aggressively — about how the latest mobile infrastructure technology will boost merchant power and give retail operators more ways to reach more consumers, helping to usher in the next generation of eCommerce. 5G Retail Pitch.

Retail 122

Retail Mobile Training Video 122

PYMNTS

JUNE 13, 2019

For businesses that operate within the payments ecosystem, playing the long game also means, on occasion, retooling — proactively. focused direct-to-consumer (DTC) operations tied to Whitepages.com. He noted, too, that the businesses, including the B2B operations, had traditionally been funded by the DTC side of the firm.

UX 124

UX Fraud Regional Operations 124

PYMNTS

JANUARY 17, 2018

The corporate expense management market doesn’t look like it once did. The commercial card and expense management market is yet another space in which collaboration between FIs and FinTechs has proved key to driving innovative tools – especially as corporates grow weary with the traditional legacy services their banks provide.

Fintech 187

Fintech Data Cards Innovation 187

PYMNTS

SEPTEMBER 3, 2019

However, as the industry takes a closer look at how technology and user experience can drive adoption, B2B eCommerce has an inescapable truth: Price is critical to landing a sale. I would argue that speed is important in every industry these days,” he said. “In

Data 150

Data Strategy Retail Management 150

NCR

SEPTEMBER 29, 2017

According to recent analysis of industry data by the ATM Industry Association , there are now between 475,000 and 500,000 ATMs operating in the US alone. They also looked to the future, predicting that the use of app-based platforms for an enhanced user experience, greater security and interoperability could be a defining trend.

ATM 85

ATM US Analysis Industry 85

PYMNTS

OCTOBER 2, 2018

That includes DuckDuckGo , a search engine that does not track consumers’ browsing histories or sell consumers’ data to third parties for the purposes of ad targeting and precision marketing. Many of the apps that do exist are clunky and difficult to use; user experience needs to improve.”

Data 189

Data Online Google social media 189

CB Insights

MAY 10, 2018

Estimates suggest that Google is gaining traction in the smart speaker market, with its global market share rising to 36% in Q4’17, up from just 9% a year earlier. In comparison, Amazon’s share of the market reportedly fell to 52%, down from 88% in that same time period.

Google 41

Google User Experience Apple US 41

PYMNTS

JANUARY 12, 2017

Vikram Singh , who heads the alliances/partnership team for smartphone manufacturer Xiaomi’s business in India , recently gave PYMNTS an inside look into how he sees the market unfolding. A lot of optimizations have been made around the product sites to improve the user experience. That also helps us in growing user engagement.

Payments 100

Payments Mobile US Cards 100

Lex Sokolin

OCTOBER 14, 2020

The core question there is to ask whether those people would be paying consumers in the market in the first place, or whether radio and mix-tapes have been replaced by the digital substitutes of “piracy”, YouTube copyright infringement, and other modern artifacts. It is a worse user experience to avoid it. Sound familiar?

Lending 52

Lending User Experience Google United States 52

Insights on Business

JUNE 20, 2018

In today’s global marketplace, financial services firms must grapple with competition, increasing regulation and market volatility while also maintaining profitability and growth in a world disrupted by emerging technologies and fintechs. One significant challenge lies in how firms manage risk. OpenPages 8.0

Regulation 70

Regulation Compliance Analytics System 70

PYMNTS

JUNE 27, 2017

We knew that our background in mobile capture and our expertise in using artificial intelligence for image recognition and analysis could be applied to solve this need. As a company, we never sit still, and as we spot other market needs that we know we can solve, we’ll look to drive innovation in those areas as well.

Innovation 145

Innovation System Mobile Trends 145

NCR

APRIL 28, 2017

With the landscape shifting rapidly for the financial services industry – thanks to the rise of digital and changing consumer expectations – being able to provide a strong customer experience (CX) can be a key differentiator that helps banks stand out in a crowded and increasingly competitive market.

Customer Experience 91

Customer Experience Analytics Community User Experience 91

NCR

AUGUST 25, 2017

There are also differences in rules, policies and functionality that can make it difficult for transactions involving different solutions to deliver a coherent user experience. The consequence of this is an expanding ecosystem of operators and stakeholders, which must work together to deliver comprehensive change across the sector.

US 88

US Payments System Security 88

PYMNTS

JANUARY 19, 2017

The Q2 SMART platform utilizes machine learning and statistical analysis to help community financial institutions gain better insights into their customers’ needs and make product recommendations to address those needs. These changes are enabling community banks to take innovative approaches to data to improve business operations.

Data 100

Data Community Bank Community Digital Banking 100

FICO

MARCH 6, 2020

At FICO, I am responsible for planning and implementing growth strategies to develop new markets, and the expansion of our compliance business globally. In 2014, I joined Tonbeller as Head of Sales & Channel Operations and became Management Board member shortly thereafter. What do you do? How long have you been in the industry?

Compliance 81

Compliance Technology Fraud Analytics 81

NCR

SEPTEMBER 5, 2017

Providing a frictionless redemption experience should also be a top priority for loyalty program operators. 46 percent of loyalty program members in the US say they’d appreciate a simpler user experience when redeeming rewards. For consumers, simplifying the user experience also means making payment easier.

How To 45

How To User Experience Analysis US 45

PYMNTS

JANUARY 14, 2019

News last week that Macy’s profits would take an unexpected Q4 nosedive set off a retail stock market shock wave that wiped $34 billion in value from the sector. Bad analysis that also helped blind many to the obvious. And it did so via a channel that was not at all conducive to a digital shopping experience. go there to shop.

Retail 198

Retail Online Mobile Data 198

NCR

SEPTEMBER 1, 2017

Many hugely successful companies and globally recognized brands have demonstrated what can be achieved when design is placed at the heart of how a business operates. It now operates six Workbenches at its branches in Dublin, Galway, Limerick and Cork. The case for design in business.

Customer Experience 100

Customer Experience Strategy Innovation Virginia 100

FICO

JUNE 8, 2023

Steve, can you tell us about your Automotive Ventures Retail Risk Assessment analysis and how you created the risk matrix? For example, Over the Air updates (top right of your analysis): what are the significant opportunities and threats you are seeing for auto financing? We’ve made 20 investments in total over the past three years.

Data 52

Data Industry Examples Retail 52

CB Insights

APRIL 3, 2018

We looked at the different stages in bringing a product to market, from manufacturing to delivery, and how companies are using AI-enabled automation — including facial recognition, demand forecasting, and computer vision-based robots — to enhance each of these stages. Manufacturing: Bringing a product to market.

Retail 78

Retail Online Branding Strategy 78

Lex Sokolin

OCTOBER 28, 2020

This leading Telecom has been able to grow market share by targeting the inexpensive side of the market with cheaper hardware and access. They can run applications, like WhatsApp from Facebook, and they can run operating systems, like Android from Google. So what can we learn? Will it look more or less like the iPhone?

blockchain 40

blockchain Google National Apple 40

NCR

MARCH 27, 2017

It contributes to a quicker, easier user experience. Mr Delnevo pointed out that the advantages of such ATMs aren’t restricted to domestic markets. And how much more convenient for them [the recipient] to operate on a code basis, with a one-off code, rather than actually having to have a card they use at the ATM.”

ATM 40

ATM Cards Examples Technology 40

CB Insights

MAY 15, 2019

Visa — One Market Center. Key people: Chris Curtin, Chief Brand & Innovation Marketing Officer; Shiv Singh, Senior Vice President of Innovation & Strategic Partnerships. DBS leaders expect to see more than 5,000 people actively innovating DBS’ services and operations at DAX each year. Founded: 2013. Founded: 2009.

Innovation 78

Innovation blockchain Technology Groups 78

CB Insights

OCTOBER 31, 2017

The Pivot : We came up with a fresh take on the plethora of AR-style apps that create visual effects based on face detection and tracking… [Poor user experience] had a big impact on our retention metrics. Unfortunately, we were not able to find our place in the market. Three notable excerpts: First Attempts : Blin.gy

Company 78

Company US San Francisco Capital 78

PYMNTS

JUNE 27, 2016

It’s been nearly two years – 20 months to be precise — since it was launched after significant investments in engineering, marketing and promotion. Working with our partner, InfoScout, we fielded our latest quarterly consumer study of Apple Pay adoption and usage in early June and just completed our analysis. Solving The Wrong Problem.

Apple 165

Apple Mobile Cards Payments 165

CB Insights

NOVEMBER 16, 2017

Below, we’ll show you our analysis on each specific case. JD.com took a huge risk by stepping into a major market and investor Capital Today made a $2.4B On the other hand, imagine looking at Facebook’s monthly active user growth from the perspective of a potential investor in their Series C in 2006.

Lending 78

Lending Capital Company Google 78

CB Insights

OCTOBER 10, 2017

It’s even harder when your target market would rather never think about what you’re trying to sell them — retirement, for example. Below, we’ll show you: How to use pre-launch marketing to build trust and hype. Use pre-launch marketing to build both trust and hype. WHY ARE THEy SUCCESSFUL?

Tools 78

Tools Millennials US Maine 78

William Mills

MAY 11, 2016

Diana Chin (HR & Operations). Customers can store all of their online profiles in one secure location to improve user experience. What’s the market strategy? Walk through the purchase experience. We spent a lot of time making a great user experience.”. Sergii Danilenko (Head of Marketing).

Video 40

Video Mobile social media Analytics 40

William Mills

SEPTEMBER 7, 2016

Visualizing data for trends and market projection, visualize data in different ways. operation of Russian-based company. Product Development and Operations are headed by Anu Shultes who is a well-known and highly respected gift card industry expert. Marketing is headed by Stephanie Barrueto and Product Engineering by Linda Yang.

Mobile 40

Mobile Cards Fraud Data 40

CB Insights

OCTOBER 31, 2019

Microsoft’s Satya Nadella referred to chat as the “third run-time” — an indispensable piece of operating a platform, second only to the operating system and the web browser. Healthcare chatbot Florence, named after famous nurse Florence Nightingale, operates on Facebook Messenger, Skype, and Kik. Source: Spoqtech.

Industry 78

Industry Examples Tools Retail 78