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Why Payments Personalization Is Key To Enhancing User Experience For Digital Content Platforms

PYMNTS

Kaufman explained in an interview with PYMNTS how payment and content customization can impact consumers’ digital user experiences. A Data-Driven Approach To Enhancing The Payments Experience. Offering local payment methods is part of the drive to provide customers with the payment methods they prefer.

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Why Payments Personalization Is Key To Enhancing User Experience For Digital Content Platforms

PYMNTS

Kaufman explained in a recent interview with PYMNTS how payment and content customization can impact consumers’ digital user experiences. A data-driven approach to enhancing the payments experience. Offering local payment methods is part of the drive to provide customers with the payment methods they prefer.

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Getting Started On Embedded Finance

Perficient

Put simply, embedded finance is the placing of a financial product in a nonfinancial customer experience, journey, or platform. . Buy/build and gap analysis studies are integral in helping determine where embedded finance may reap the most benefits. .

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How a Bad Decision Process Ruins Customer Experience

FICO

Communications Service Providers are competing on customer experience powered by data, advanced analytics and connected decisions. In this second article of my series, we’ll look at customer experience scenarios that can be improved by advanced analytics and how CSPs could and should take a more customer-led approach.

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WEX Pulls Fleet Cards Online In Australia

PYMNTS

The launch of its Online Service Center for WEX Motorpass fleet cards provides a digital portal through which managers can gain a holistic view of transactions made on cards connected to the account, set controls on those cards, change PINs, create annual and quarterly reports and request receipts.

Online 101
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NEW REPORT: Behind Regions Bank’s AI-Powered Digital-First Push

PYMNTS

The bank recently partnered with technology company NCR Corporation for its self-service ATM, which uses real-time customer data to analyze interactions for a more personalized user experience. Other banks, such as Wisconsin-based Associated Ban k, are exploring new ways to improve the in-person banking experience.

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Technology Considerations in Commercial Lending Transformations

Gonzobanker

This ability is extremely valuable, but it fails to achieve transformation goals in the absence of two important technology considerations in commercial lending transformations: 1) user experience, and 2) data strategy. The Importance of the User Experience. Consumerizing the commercial customer experience—i.e.,

Lending 60