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The Key to Good UX Design for Bank Apps Is Customer Research

Bank Innovation

Bank of America just crossed the 25 million mark of mobile users, Chase has 30.1 The mobile phone is becoming the preferred method of banking for many customers. million mobile users, and Wells Fargo has 21.2 million users. So, it’s safe to say that mobile banking is crucial to a bank’s business as well. Features […].

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Mobile Banking Apps Get a Blah Net Promoter Score From Consumers, Bank Innovation Finds

Bank Innovation

Banking consumers take a middling view of today’s mobile banking applications, according to a study by Bank Innovation. In the survey conducted this month by Bank Innovation, banking consumers gave mobile banking a net promoter score of 12, which is in the bottom 25% to 50% of all NPS scores.

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Nearshore Software Development in Action: What Delivery Success Looks Like

Perficient

Fortunately, our nearshore software development team, also known as Perficient Latin America, has more than 15 years’ experience with successful virtual project delivery. In some cases, delivery teams will also have UX or UI designers, DevOps to support infrastructure needs, and/or Scrum Masters.

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User Experience Is Key to Customer Satisfaction, Report Says

Bank Innovation

Having a "frictionless" user experience (UX) is among the top three qualities that bank customers look for when picking a new bank, right after "security" and "trustworthiness," according to a new report by financial technology provider, FIS.

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Unlocking Brazil's Open Banking Potential

PYMNTS

In the journey to improve the payments experience, sometimes the best user experience (UX) is an unnoticeable one. In Brazil, open banking regulations are in the works, but payments innovation is advancing so quickly that many in the ecosystem cannot afford to wait for the government to catch up.

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Chase Beats PNC As Top Bank in Customer Service Satisfaction Report

Bank Innovation

The report, released yesterday, took into account convenience, seamless digital offerings, UX, strong checking account […]. Power's annual National Banking Satisfaction Study, beating last year's winner PNC Bank by a few points, but the rest of the contenders stayed in the same place as last year.

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AdoreMe: Giving Lingerie A High Tech Touch

PYMNTS

500 list of the fastest-growing private companies in America. Using Angular improves the user experience – and for Lucaciu, UX is key to AdoreMe’s success. On the front end, he noted, Angular enables the ability to run several UX experiments and roll out different features to different segments. “It Adore Me is ranked No.

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