PYMNTS

APRIL 22, 2016

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth. Functionality first.

User Experience 100

User Experience Digital Banking Customer Experience System 100

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. Currently, Dock has 250 clients that use FICO technologies to fight fraud.

Fraud 52

Fraud Technology social media Innovation 52

PYMNTS

MARCH 3, 2020

Subscription management platform provider Zuora is working with Kia Motors America to offer connected car subscriptions. With the growing demand for in-car technology and features, Kia is re-focusing and will target its ACE strategy – Autonomous, Connected and Eco/Electric. Connected services are the future of the automotive industry.

Michigan 218

Michigan Software User Experience Strategy 218

PYMNTS

APRIL 15, 2020

In an effort to provide procurement services innovation, supply chain payment and marketplace company Tradeshift has teamed with global service company Chain IQ , according to an announcement. Within the current crisis, the combined value proposition will definitely help our joint customers in their objective of business continuity.”.

User Experience 130

User Experience Maine America Tools 130

PYMNTS

JULY 30, 2019

In Latin America, countries are in different stages of the process to define the [open banking] model that will be adopted, but it’s an inevitable change,” Junqueira said. The market as a whole can benefit from the competition and innovation that open banking will provide to the industry.”. Europe, U.S.

User Experience 122

User Experience America Analysis Industry 122

Bank Innovation

JANUARY 14, 2019

Mobile and digital users grew at Citigroup last quarter, with mobile growth outpacing overall digital growth, the bank reported today. The message in the earnings numbers released today is that mobile continues to outshine digital in terms of growth, and is the future of banking technology and user experience.

Mobile 170

Mobile Online User Experience Technology 170

PYMNTS

FEBRUARY 12, 2019

We’re committed to leading the enablement of new payments technology, which is why we are thrilled to announce the launch of our faster payments platform. Digital connectivity is opening up new ways of doing business,” said Jess Turner, executive vice president of digital payments and labs in North America for Mastercard.

Payments 146

Payments United States User Experience Cards 146

Cisco

OCTOBER 19, 2020

Various regulations, PIX, Open Banking and hundreds of innovations are completely changing the rules of the game in this industry. Today, given the healthcare reality in the world, increasingly digitized customers demand greater speed, security, and new experiences in banking services.

User Experience 71

User Experience America Security Digital Banking 71

PYMNTS

MARCH 17, 2020

Small businesses, particularly those launched by younger entrepreneurs, are often assumed to be a key driver of B2B FinTech innovation as business owners seek sophisticated, automated technologies to run their businesses. SMBs’ Technology Challenge. “They have a hard time using online banking. .

Millennials 168

Millennials User Experience Alabama Tools 168

PYMNTS

FEBRUARY 20, 2020

Lucaciu is the chief technology officer of Adore Me , an eCommerce and brick-and-mortar retailer that has adjusted to disruptive changes in its market, including the bankruptcy of the parent company of Victoria’s Secret. 500 list of the fastest-growing private companies in America. Adore Me is ranked No.

UX 210

UX Retail Technology Mobile 210

PYMNTS

DECEMBER 10, 2020

B2B businesses have historically been slower to adopt digital innovations than the consumer sector. However, the pandemic is marking a major turning point for payments innovation. Virtual cards can improve employees’ user experiences for everyday professional purchases, whether workers are operating remotely or on business trips.

Operations 192

Operations Payments Cards Mobile 192

PYMNTS

NOVEMBER 18, 2016

Nexus Systems is partnering with a real estate technology company to help the industry adapt to more sophisticated accounts payable and procurement processes. To be dubbed MRI AP Automation, the new solution can automate and digitize the accounts payable process for MRI clients across Canada, South America, EMEA, Asia and New Zealand.

Software 100

Software United States User Experience System 100

PYMNTS

JANUARY 28, 2019

And the concept is not unfamiliar to customers who, according to recent data, are already receptive to mobile technology. From third-party apps like TwentyTables to the mobile technology of QSR chains such as Starbucks , technology is connecting restaurants with diners ready to place orders. restaurants.

Mobile 153

Mobile Technology User Experience Online 153

PYMNTS

SEPTEMBER 2, 2016

Although more and more retailers are dabbling in new technology trends — hello, virtual reality shopping — consumers might not actually get the benefits of these advancements due to a problem that’s been facing the World Wide Web almost since its inception: slow internet connections.

Samsung 101

Samsung Chicago User Experience Retail 101

PYMNTS

JULY 6, 2017

To help provide customer service, and in some cases sales, businesses such as Domino’s Pizza, Bank of America and CNN have joined up with the social media giant to enhance their offerings. This is an example of what can be created when a visionary brand and truly cutting-edge technology team up.

Video 100

Video Branding social media America 100

Insights on Business

JUNE 14, 2018

The next evolution facing banking institutions is taking place in the digital reinvention of our current and future technologies. To do this, they will need to deploy new technologies and release the latest digital tools in ways that support scalable growth and sustainability. The Banker Technology Projects of the Year Awards 2017.”

Customer Experience 115

Customer Experience cryptocurrency Technology blockchain 115

William Mills

DECEMBER 21, 2017

Payrailz was founded to help financial institutions succeed by offering a smarter, faster and more engaging payment experience surpassing the current solutions available in the market. We’ve built a powerful engine driven by smart technology to turn payments into an afterthought for consumers.”. About Payrailz.

Fintech 61

Fintech Connecticut User Experience Atlanta 61

PYMNTS

APRIL 19, 2017

The company’s new technological development is intended to bring back the human component to customer service without relying on actual people. Sagar won Academy Awards in 2010 and 2011 in the field of scientific engineering for his accomplishments with facial motion technology. An Oscar-Worthy Banking Solution? billion in 2016 to $9.59

Digital Banking 180

Digital Banking Technology Samsung Meeting 180

Fintech Labs Insights

AUGUST 2, 2016

Moonraft Innovation Labs launches Catamera , a platform which enables banks to evolve at the pace of changing consumer expectations through faster go-to-market, rapid launch of innovative services and amazing user experiences. Features: The latest technology and design trends driving the consumer experience.

Innovation 12

Innovation User Experience Strategy America 12

PYMNTS

DECEMBER 4, 2018

That comes as digital payments are entering the mainstream, driven by technology and demographics. As depicted over the summer in our Innovation Readiness Playbook , FIs are focusing efforts across digital wallets, P2P payments and, of course, loyalty programs. When it comes to a loyalty program, it’s all about a good user experience.

Payments 191

Payments Millennials Cards Course 191

Fintech Labs Insights

JANUARY 12, 2017

Not a stranger to banks’ needs, Moonraft Innovation Labs spent six years in partnership with financial institutions across the globe to help them deliver an enhanced customer experience. During this time the company realized how banks struggle to keep up with the pace of customer expectations in innovation. Company facts.

Innovation 12

Innovation User Experience America Customer Experience 12

PYMNTS

JANUARY 14, 2019

Analysts who think of Macy’s as the bellwether for middle-America shopping and spending trends blamed some of the retailer’s gloom and doom on consumer skittishness over the stock market’s roller-coaster ride in the weeks preceding Christmas. At the same time, their in-store experiences have gotten less reliable. population was online.

Retail 198

Retail Online Mobile Data 198

PYMNTS

FEBRUARY 7, 2020

He said per reports, “The economic cost of building siloed systems in a world where citizens travel globally is really stupid, and where crime travels globally is even more stupid, and where technology is completely global is even three times more stupid.”. India’s Gaana Streaming Service Far Surpasses Apple, Spotify.

Google 123

Google Retail United States Online 123

NCR

JANUARY 13, 2017

Banks should be shifting to more customer-centric software that provides better user experience and improves customer service. Although chatbots are in their infancy, the demand is rising and the technological advancements are quickly catching up. It’s all about the right infrastructure and design.

User Experience 40

User Experience Industry Innovation Customer Experience 40

Fintech Labs Insights

AUGUST 4, 2016

Platform future-proofs customers, allows for new technologies as they become available. IdentityX allows FIs to move away from passwords by authenticating the person with biometrics for a fast and frictionless user experience that enables customers to securely bank and shop online. Conor White, President, Americas.

User Experience 12

User Experience Customer Experience America Security 12

Fintech Labs Insights

AUGUST 4, 2016

Platform future-proofs customers, allows for new technologies as they become available. IdentityX allows FIs to move away from passwords by authenticating the person with biometrics for a fast and frictionless user experience that enables customers to securely bank and shop online. Conor White, President, Americas.

User Experience 12

User Experience Customer Experience America Security 12

Cisco

SEPTEMBER 20, 2022

If your technology partner is unable to clearly align how IT investments help with one of these three strategic priorities and metrics, what’s the point in proceeding forward. A secure, Cloud-based, innovative network platform is designed for ease of use and quick time to value. Theta Lake.

America 104

America Video Compliance User Experience 104

PYMNTS

SEPTEMBER 23, 2020

In the journey to improve the payments experience, sometimes the best user experience (UX) is an unnoticeable one. FinTechs have had to take on a leadership role to embracing an imbedded payments experience. That led one FinTech, Zoop , to step onto the market with a FinTech- and Payments-as-a-Service business model.

Fintech 315

Fintech UX Cards Payments 315

PYMNTS

NOVEMBER 24, 2020

“Our clients trust us to not only be constantly innovating around digital banking and payments, but also to guarantee safety and security. Being able to provide the powerful security and authentication services of Entersekt will significantly add to our platform offering,” said George Murage, chief technology officer at Cellulant.

Digital Banking 145

Digital Banking Security User Experience Fraud 145

Fintech Labs Insights

MARCH 27, 2017

EON, the new digital banking platform from UnionBank of the Philippines, will feature mobile biometric authentication technology from Daon. ” Pictured: Daon President of the Americas Conor White demonstrating the biometric authentication platform, Identity X at FinovateFall 2016.

Mobile 12

Mobile Virginia User Experience Innovation 12

PYMNTS

JULY 13, 2016

NUMBER26 , a digital banking startup based in Germany, did just that, taking cues from companies that have found success online and in the app store to build a simple and enjoyable user experience. And, by basing its offering on digital technology, NUMBER26 can offer more features than large, slower-moving institutions.

Digital Banking 100

Digital Banking User Experience Mobile Apple 100

William Mills

MAY 11, 2016

Race Data brought bank client on stage who is thrilled with the product, he also states that the technology gives context to bank call center employees as well. ^KT. Katerina Frolovicheva (MD, Technologies Innovations). This is a leading bank in Russia, with a track record of fintech innovation. Robert Armiak (CEO).

Video 40

Video Mobile social media Analytics 40

CB Insights

AUGUST 24, 2017

At the CB Insights Future of Fintech 2017 conference, Joe Lonsdale discussed opportunities to transform the insurance industry and mentioned the possibility of leveraging new insurance technologies to ensure construction worker and site safety. ” 3. Brendan Bechtel, Chairman and CEO of Bechtel.

Industry 35

Industry Technology California US 35

PYMNTS

MARCH 1, 2017

Investors and consumers had been wondering for awhile if post-Jobs Apple had the same capacity to innovate with hardware offerings. Apple is renowned for its technologically innovative combinations of functionality and sleek design, but when the innovation is lacking, design isn’t enough to keep consumers interested.

Apple 100

Apple Innovation User Experience Technology 100

Javelin Strategy & Research

FEBRUARY 1, 2022

Bank of America ranked as “Best in Class” over 20 top U.S. 2021 Mobile Banking Scorecard Javelin Report Date: June 29, 2021 Authors: Emmett Higdon Research Topic(s): Digital Banking , Mobile & Online Banking Javelin's 15th annual Mobile Banking Scorecard shows bank innovation slowing and Bank of America’s lead shrinking, as U.S.

Report 40

Report Digital Banking Fraud Mobile 40

FICO

JUNE 27, 2022

Banking and insurance companies have a customer experience problem: despite spending hundreds of millions of dollars trying to optimize their clients’ customer experiences through digital transformation – spending that totaled more than $1.3 Yet only 49% of U.S. Bill Waid.

Customer Experience 52

Customer Experience Analytics Strategy Management 52

William Mills

MAY 9, 2018

Again another financial wellness platform using machine learning technology. How they describe their product/innovation: Project Finance is a personal finance application that shows users the future of their finances based on all the choices and decisions they’re making today. Pretty good dashboard. Good job AI Foundry!

Security 40

Security Samsung Strategy San Jose 40