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NEW REPORT: Behind Regions Bank’s AI-Powered Digital-First Push

PYMNTS

percent of banking customers would be interested in switching their financial institutions (FIs) if their branch experiences do not match their digital banking experiences. A digital-first approach to banking has become critical to survival, in other words. Digital-First Banking Developments Around The World.

Regional 109
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Scotiabank: Why Banks Need To Rethink Personalization

PYMNTS

In the July Digital-First Banking Tracker® , PYMNTS explores the latest in the world of digital-first banking, including the long-lasting effects brought on by the pandemic, the shifting attitudes surrounding ATM use, and how the digital banking development field is reaping dividends from the financial industry’s sea change.

ATM 225
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Bank-FinTech Collaboration Tackles SMB Finance Friction

PYMNTS

In a statement , HSBC Bank USA Head of Retail Business Banking Shaun McDougall said fueling the SMB community is important to support the broader U.S. Progress Bank Taps Sensibill For Digital Receipts.

Fintech 247
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Old School, New School: TCU Pairs AI And Outreach To Personalize Members’ Experiences

PYMNTS

This represents 59 percent growth over the past 10 years, much of it buoyed by a surge in sign-ups across the Oceania region. Many are still taking innovative approaches to rolling out new high-tech solutions by turning to third-party providers, however. How Tapping AI and Automation Could Help CUs Meet Members’ Needs.

Alabama 228
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Deep Dive: Digital-First Banking’s Challenges And Benefits

PYMNTS

Recent innovations have enabled these machines to perform more functions than ever, including connecting with live tellers at off-site locations via webcams. Features such as these allow customers to perform a range of banking interactions that would be impossible at traditional ATMs, such as opening accounts and obtaining new credit cards.

ATM 151