2024 Customer Experience Operations Security 
Perficient
FEBRUARY 27, 2024
This blog was co-authored by Perficient’s Insurance Principal and expert: Brian Bell As we step into 2024, the insurance industry faces significant transformations driven by technological advancements and evolving customer expectations. Leveraging cloud technology for streamlined operations and enhanced scalability.
Perficient
FEBRUARY 29, 2024
This blog was co-authored by Perficient’s Chief Strategist and banking expert: Scott Albahary A slowing global economy, coupled with a divergent economic landscape, poses challenges for the banking industry in 2024. Personalization not only enhances the customer experience but also strengthens the bond between banks and their clientele.
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South State Correspondent
JANUARY 30, 2024
In this article, we partner with Gartner to look at 2024 key IT metrics and provide strategic insight into how much your bank should be spending on IT. For perspective, 2023 and what we expect for 2024 can be characterized as keeping up with revenue. of total expenses; in 2024, this number is expected to be 11.2%.
PYMNTS
JANUARY 16, 2020
Businesses that combine advanced technologies with low-tech weapons like strong customer relationships will better position themselves to not just survive, but thrive in this increasingly competitive market. Every single interaction a customer has with Trint needs to be as smooth as possible,” she explained. billion in 2019 to $4.1
Perficient
FEBRUARY 2, 2023
Security/Biometric Payments With the widespread popularity of digital payments continuing to grow, security remains at the forefront of concern for payment companies and their vendor partners. To use this offering, cardholders enrolled a fingerprint to have securely stored on their card. million in 2024.
South State Correspondent
JUNE 27, 2023
For example, ISO 20022 defines the elements of a real-time payment, what constitutes a beneficial owner, or what happens during a transfer of securities for collateral (below). Operational Efficiency : By using a common standard, banks can streamline their operations, reduce complexity, and simplify their infrastructure.
PYMNTS
APRIL 30, 2019
Along the way, retailers are leveraging, and will continue to leverage, the latest payments technology developments to maximize revenue, while maintaining security of the transactions themselves. He noted that software solutions also improve the customer experience through marketing schemes and loyalty promotions.
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