FICO

JUNE 16, 2023

In case you didn’t get a chance to attend this year, here’s a recap of the top customer management experience themes and presentations. This means re-thinking legacy systems and breaking down silos that separate data and lines of business, in order to provide truly connected customer experiences.

Trends 52

Trends Management Customer Experience Resources 52

South State Correspondent

JANUARY 30, 2024

In this article, we partner with Gartner to look at 2024 key IT metrics and provide strategic insight into how much your bank should be spending on IT. For perspective, 2023 and what we expect for 2024 can be characterized as keeping up with revenue. of total expenses; in 2024, this number is expected to be 11.2%.

Capital 195

Capital Operations Customer Experience Comparison 195

FICO

JANUARY 19, 2023

While UK support will continue through 2023, and possibly into 2024, we can expect to see it provided on a more targeted basis as governments face rising debt burdens as a proportion of GDP. Here are my three predictions for risk management and customer treatment in 2023.

Lending 52

Lending Strategy Analytics Data 52

Abrigo

FEBRUARY 6, 2024

Yet despite warnings about the high prevalence and high costs of check fraud, many banks and credit unions operate without systematic fraud prevention programs or lack the technology to combat check fraud. According to fraud strategists , check fraud is projected to soar to $24 billion in 2024.

Fraud 221

Fraud Training Trends Regional 221

Gonzobanker

DECEMBER 14, 2023

Expect more deals to be announced in 2024. The It’s Still No Fun to Work Here Award – goes to the “stagecoach” Wells Fargo , which now is dealing with unionization efforts from employees at certain branches and has set aside $1 billion+ for additional employee severance costs in 2024. and Summit Financial Group, Inc.

Fintech 195

Fintech Community Regional Technology 195