FICO

SEPTEMBER 29, 2022

Pre-screened, right-sized offers and the efficient use of ‘just-in-time’ data are helping telcos win, retain and safeguard more customers – regardless of age or credit profile. Wed, 09/28/2022 - 15:25. Telecommunication businesses are fighting hard with acquisition campaigns in a bid to win more trust, more business and new customers.

Analytics 52

Analytics Data Risk Management Customer Experience 52

Gonzobanker

JULY 8, 2022

While experience is a critical ingredient for the top technology role, it’s important to recognize that decades of experience translate to a leader who grew up in the “tactical” era of technology. The operational world of cash, checks, deposit slips, passbooks, and teller terminals used to dominate bank tech budgets.

Resources 139

Resources Leadership Technology Management 139

Abrigo

MAY 5, 2022

Thankfully for bank and credit union executives, lenders, risk managers, and Bank Secrecy Act (BSA) Officers, banking podcasts and podcasts for credit unions are plentiful, and options are growing. Lending & Credit Risk. Portfolio Risk & CECL. Asset/Liability. Fraud Prevention. Learn More.

Community 195

Community Lending Maine Resources 195

Gonzobanker

JANUARY 4, 2023

Payments plan – Payments is, in fact, a line of business that has a huge technology component, but it must also address innovation, adoption, usage, profitability, and customer experience. Risk plan – Operational risk management is a company-wide discipline that has become the focus of regulators, boards, and the “C” level.

Technology 78

Technology System Software Groups 78

FICO

APRIL 5, 2022

“Itaú manages approximately a third of all credit cards issued in Brazil,” said Ulisses Okamoto, Fraud Risk Management Superintendent at Itaú Unibanco. “We Itaú has also seen a significant increase in operational efficiency and reduced the risk of outages and timeouts with a 24x7 operation promising 99.9

Fraud 52

Fraud Management Risk Management Customer Experience 52

FICO

JULY 15, 2022

Fri, 07/15/2022 - 10:05. Optimization and automation are fundamentally changing the way insurers use data and AI to operate and better serve customers. In fact, top performers are now either partially or fully delivering automated claims management underpinned by a cloud infrastructure. Tue, 07/02/2019 - 02:45.

Customer Experience 52

Customer Experience Analytics Management Strategy 52

FICO

JANUARY 27, 2022

Managing risk and improving the customer experience during a pandemic presented credit professionals with new sets of challenges. FICO Is a Top 10 Risktech Company in the 2022 Chartis Risktech100® Report. Read the full post: FICO Is a Top 10 Risktech Company in the 2022 Chartis Risktech100® Report.

Analytics 52

Analytics US Trends Data 52

Gonzobanker

DECEMBER 14, 2023

On one hand, there were tons of stories emerging about operational and compliance chaos in BaaS partnerships, enough to scare many banks who were standing at the edge of the pool to conclude, “I’m not jumping in.” The Holy Crap Operational Risk Award – goes to the growing threat of ransomware with bank technology vendors.

Fintech 194

Fintech Community Regional Technology 194

FICO

MAY 3, 2023

Operating at highly organized and relentless levels, fraud networks have become a multibillion-dollar, global problem. Hyper-personalization and communications that drive action 77% of customers worldwide want their banks to offer better fraud detection. The tighter the controls are, the more friction customers will experience.

Fraud 52

Fraud Strategy Analytics South Carolina 52

Gonzobanker

DECEMBER 17, 2021

Then right back to the impossible in 2022. Lots of tech and operations to clean up, it appears, but no solid bank is better qualified than the team from Minneapolis. Banks need to be prepared for the inevitability of this revenue impact and find ways to continue serving these customers. THE BANKER AWARDS. Bank Deal of the Year.

Fintech 143

Fintech Strategy Leadership Lending 143