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What Holiday Retail Will Look Like In 2020

PYMNTS

Retailers are trying to make themselves as ready as possible, given the highly unpredictable nature of the COVID-19 era’s commerce environment. “I Alford said cart abandonment was already a huge problem among online holiday shoppers last year before COVID-19 struck. So, I think that is part of the driver for high cart abandonment.”.

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Deep Dive: How Online Retailers Kept Fraudsters From Having A Merry Little Christmas

PYMNTS

The holiday shopping season is the most wonderful time of the year for the retail industry. Brick-and-mortar merchants and online retailers alike often rely on end-of-year sales to generate up to 40 percent of their annual revenues and start the new year on a positive note. A notable $730 billion in U.S. Keeping Companies Safe.

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NEW DATA: Black Friday 2020: COVID-19 Steepens Physical Retail’s Long Slide

PYMNTS

The divide between digital and brick-and-mortar commerce hit a tipping point this holiday season, with more consumers than ever going online to kick off their holiday shopping sprees. This is the first of many questions that PYMNTS sought to answer in the new Black Friday 2020 Report: Crossing The Digital-Physical Shopping Divide.

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Retail 2021: The Five Things Retailers Should Be Talking About At NRF This Week

PYMNTS

Every year for the last 110 years , members of the retail trade group, known as the National Retail Federation (NRF), have assembled to discuss the slate of issues pertinent to its members. COVID-19, of course, didn’t cause physical retail’s steep decline — it just accelerated it. Retail is now about logistics and the last mile.

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Retail 2022: Digital Taps Pent-Up Consumer Demand

PYMNTS

But finally, the citizens of the world are ready to re-engage in the physical world the way they did in January 2020. For retailers, it is a time of reexamination. The year 2021 was more or less a continuation of most of 2020, when consumers’ concerns over their health trumped their interest in going to the store to shop.

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Signal 2020: Thoughts and Takeaways

Perficient

It’s the week after Signal 2020, Twilio’s annual developer conference. A common use case would be a retail store employee who is helping a customer find a product. Retail employees often develop relationships with repeat customers, sometimes assisting them using personal devices. Conclusion.

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The 40 Percent Solution: How To Capture The Balance Of Retailing’s Holiday 2020

PYMNTS

The season isn’t so much revving up as already in full swing — and now the pressure is really on for retailers to switch up their holiday game plans as the clock is ticking and the pie is shrinking. While digital has been on the rise in seasonal shopping for the last several years, it entered the 2020 season on unusually strong footing.

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