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Were online customers more satisfied during the COVID-19 pandemic?

Perficient

The COVID-19 pandemic stressed everyone in 2020. Other companies who were late to creating digital customer experiences suffered as people stayed away from traditional stores and shopped online. But even the best companies struggled to keep customer satisfaction levels high during 2020. So what went wrong in this pandemic?

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2020 Holiday Season: How Marketers Can Prepare and Adapt – Webinar Transcript

Perficient

The world is quite a different place than it was six months ago, and with the 2020 holiday season fast approaching, the pressure is on to meet revenue goals in what’s been an uncertain year. I’m the Principal for the Digital Marketing Solutions Business Unit here at Perficient. Missed the webinar? Eric: Awesome.

Marketing 294
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Why You Need to Make a Plan for Your 2020 Holiday Shopping Season – Here’s Why #250

Perficient

As the 2020 holiday season is fast approaching, we surveyed over 150 marketing executives to find out what they think is likely to happen this holiday season and how they’re preparing for it. 2020 Holiday Season: How Marketers Can Prepare and Adapt – Webinar Transcript. In this episode of the?award-winning?Here’s

Video 340
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Feedzai Reports 44 Pct Increase In First Half Of 2020

PYMNTS

Risk management platform Feedzai announced a 44 percent increase in growth for the first half of the fiscal year for 2020, which a press release says was one of the company’s most successful so far. Comparing it favorably to the first half of 2019, Feedzai says it closed deals in the U.S., EMEA, Asia and the Pacific and Latin America.

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Why Toys Are Making A 2020 Comeback

PYMNTS

In fact, 2020 opened with retail reports decrying the great toy sales slump , citing the 4 percent fall-off in toy sales, the rather tepid holiday sales season reported between 2018 and 2019 and the fact that toy sales came up short during last year’s holiday season. under the age of 14.

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The 40 Percent Solution: How To Capture The Balance Of Retailing’s Holiday 2020

PYMNTS

While digital has been on the rise in seasonal shopping for the last several years, it entered the 2020 season on unusually strong footing. percent of “online natives,” those who begin and complete their shopping journeys via computer. Before March 2020 66.2 Before March 2020 66.2 percent say they still are.

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Mastercard Says Odds Favor Instant Payments For Online Gamers And Gamblers

PYMNTS

As consumers’ day-to-day lives have digitized across the board in 2020, Hernandez said that Mastercard had already seen a trend toward the adoption of instant payments. Which is why Mastercard’s path in the digital gaming space is pointed directly forward, as it’s a big market that is getting bigger by the day. “We Hernandez said. “We

Online 276