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Return Season Hits Hard; Some Retailers See Bright Side Of Customer Experience

PYMNTS

The dreaded returns season has hit retail with a predictable but painful thud. With Mastercard putting a 49 percent tag on the eCommerce spike for the holidays, this year will be the toughest on record for handling what is a resource- and capital-intensive task. In the brick-and-mortar retail era it was a nuisance to be avoided.

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2020 GonzoBanker Awards

Gonzobanker

This Year was brought to you by the number 2020 and the letters W, T and F” – Big Bird (more or less). Sit back and enjoy our take on the best and worst of banking in 2020 as you celebrate the holidays. Most Oft-Heard Statements of 2020. John Beale , longtime CIO of City National Bank. We can’t think of a thing.

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Canadian neobank Koho to launch credit and savings products in 2020

Bank Innovation

Koho, a Toronto-based digital banking startup, is on track to expand its product suite to include credit and savings products in 2020, CEO Daniel Eberhard told Bank Innovation on Wednesday. In late November, the […].

Tools 332
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Retail ?Armageddon? Predictions Spur Alternative Scenarios

PYMNTS

As retail reopens and starts to spur some optimism for the future, a dark number appeared on the scene on Tuesday (June 10). Coresight released a report that says 25,000 retail storefronts will close by the end of the year. That means that between June 1, 2020 and January 1, 2021, 21,000 more stores will shutter.

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The Vicious Circle Of Physical Retail Meets The Virtuous Circle of Digital

PYMNTS

If your business touches retail in any way, it might pay to follow a few important breadcrumbs. Nike posted its lowest quarterly sales in two years, along with a $790 million quarterly loss, when it reported its Q1 2020 earnings in late June. How Much Will Digital-First Stick? Here’s why I say that.

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Payment Tech Firm Epos Now Teams With BigCommerce

PYMNTS

As a result, the retail clients of Epos Now will be able to tap into the worldwide jump in eCommerce sales demand and diversify their sales channels at a key moment for the industry. Our customers must move to capitalize on the growing demand for online retail,” Epos Now Chief Growth Officer Barbara Staruk said in the announcement.

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Kohl?s Leans Into Digital During Pandemic Store Closures

PYMNTS

CEO Michelle Gass said in a Tuesday (May 19) first-quarter earnings call with analysts that the retailer amplified its digital marketing efforts and revised its online site content. The retail executive said home was the most formidable category, with digital sales rocketing over 50 percent for the quarter. billion and $1.75.

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