Bank Innovation

OCTOBER 15, 2019

Wells Fargo’s digital strategy is showing results. million “digital active” customers in the third quarter of 2019, up 4% year over year. The bank also saw a 7% increase in mobile-first customers. Wells Fargo’s digital push coincides with efforts to rationalize its branch footprint. […].

Digital Strategies 170

Digital Strategies Strategy Mobile Report 170

Cisco

APRIL 7, 2019

It’s clear retail banks need to adapt to emerging trends to stay relevant in today’s market. We’ve identified the top 4 trends that banks can’t ignore in 2019. #1. Consumers crave a customized experience. Mobile-first banking is an immediate driver of digital strategy. Visited a local retail branch?

Trends 64

Trends Cyber Security Big Data Analytics 64

Insights on Business

MARCH 6, 2019

“AI is not going to replace managers, but managers who use AI will replace the managers who do not,” Rob Thomas, IBM General Manager of Data and AI predicted at IBM Think 2019. [1] AI implementation grew by 270% in the past four years, and 37% in just the past year, according to a 2019 Gartner study. Free the humans!

Customer Experience 195

Customer Experience System Management Digital Strategies 195

Cisco

APRIL 7, 2019

It’s clear retail banks need to adapt to emerging trends to stay relevant in today’s market. We’ve identified the top 4 trends that banks can’t ignore in 2019. #1. Consumers crave a customized experience. Mobile-first banking is an immediate driver of digital strategy. Visited a local retail branch?

Trends 48

Trends Cyber Security Big Data Analytics 48

FICO

JULY 11, 2022

Empower your customers to self-serve with digital omnichannel communications. Tue, 07/02/2019 - 05:23. There are dynamic shifts occurring in terms of how customers prefer to communicate with the companies that they do business with, especially when it involves debt collection. Introduce an Omnichannel Strategy.

Strategy 52

Strategy Analytics Operations Digital Strategies 52

FICO

MARCH 28, 2023

It involves using data and analytics to better understand the wants, needs and preferences of individual customers, and then using those insights to deliver unique experiences and moments throughout their journey. And finally, operationalizing the insights at scale to create bespoke, “in moment” customer experiences.

How To 52

How To Analytics Data Strategy 52

CB Insights

MAY 15, 2019

The lab aims to improve banking through better uses of technology and has a serious focus on customer participation as the best way to find solutions. It is also looking at integrating banking solutions into wearables and how the internet of things (IoT) could improve the customer experience. Founded: 2010.

Innovation 78

Innovation blockchain Technology Groups 78