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How to Turn UK’s Consumer Duty Compliance to Your Advantage

FICO

This is no afternoon stroll, it’s a laborious summit attempt at an epic peak. However, it's also undeniable that there is often an alignment between consumer expectations and what will help to achieve better performance for a financial service organisation.

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Canada Bankcard Industry Benchmarking Trends: Q2 2022 Update

FICO

Thu, 05/12/2022 - 07:46. On July 13th, 2022, Bank of Canada raised its target overnight rate to 2.5%, an increase of an entire percentage point. by Amir Sikander. expand_less Back To Top. Tue, 08/16/2022 - 15:30. The FICO Blog releases quarterly Canadian Bankcard Industry Benchmarking trends. To catch up on the last quarter click here.

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Top 5 Scores Posts of 2022: Steady FICO Score, BNPL and Alternative Data

FICO

Home Blog FICO Top 5 Scores Posts of 2022: Steady FICO Score, BNPL and Alternative Data 2022 marked the first year in over a decade the average FICO Score did not increase, while the industry’s attention remained on topics such as alternative data and BNPL. FICO® Score XD 2 allows for exactly that. Read the full post 2.

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Top 5 Surprises from FICO’s Fraud and Digital Banking Survey

FICO

Tue, 07/02/2019 - 02:45. Mon, 12/05/2022 - 15:10. When opening a new financial account, consumers are not as concerned about receiving “good customer service” (35%) as they are about experiencing “ease of use” (61%) and “good fraud protection” (74%). FICO Admin. by Sarah Rutherford. expand_less Back To Top.

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APP Scams: What Impact Will the PSR’s Proposals in the UK Have?

FICO

FICO Admin Tue, 07/02/2019 - 05:23 by Matt Cox VP and General Manager, EMEA expand_less Back To Top Thu, 02/09/2023 - 11:40 Of the £609.8 FICO Admin Tue, 07/02/2019 - 05:23 by Matt Cox VP and General Manager, EMEA expand_less Back To Top Thu, 02/09/2023 - 11:40 Of the £609.8 Much more needs to be done to address it.

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5 Scam Protections Customers Want from Their Bank

FICO

Action: Detecting a scam as it unfolds in real-time is the ideal way to stop scams from happening. Offer more warnings about emerging scams when making payments Survey responses: Most consumers — 65% — would prefer to receive a timely reminder about emerging scams while making payments as a way to educate against them.

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How Omnichannel Communications Improve Debt Collection

FICO

Tue, 07/02/2019 - 05:23. There are dynamic shifts occurring in terms of how customers prefer to communicate with the companies that they do business with, especially when it involves debt collection. This is especially true when it comes to managing debt collection accounts. Adopt 2-Way Communication.