Lessons From The Failed Chatbot Revolution — And 5 Industries Where The Tech Is Making A Comeback
CB Insights
OCTOBER 31, 2019
In 2017, JPMorgan Chase announced that its “COiN” bot was reviewing about 12,000 financial contracts every year — saving about 360,000 hours worth of labor from lawyers and loan officers. This flurry of activity generated a lot of excitement about the technology’s potential. Source: CB Insights. Source: Trim.
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