PYMNTS

JANUARY 18, 2017

One might imagine that mall operators nationwide take a rather jaundiced view of the internet, since online shopping has more or less killed the mall. But perhaps that is the old conventional wisdom — the emerging idea is that online retailers are giving back some of what they’ve taken away these days. “We

Online 100

Online Retail Metro Virginia 100

PYMNTS

MAY 9, 2016

Though the industry knew it was coming, the sharp migration of fraud from in-store to online channels with the growing adoption of EMV is still enough to keep any online merchant up at night. The data show that since the October 2015 EMV liability shift, United States fraud attacks have jumped by 11 percent.

Fraud 100

Fraud Online United States Cyber Security 100

PYMNTS

APRIL 25, 2016

billion spent annually on online advertising. Twenty years later we still see double-digit growth rates, including 20% in 2015. Still that is enough to make non-mobile search the second biggest category in online revenue, representing 34 percent of total revenue. All in, mobile accounted for 35 percent – at $20.68

Mobile 100

Mobile social media Google Online 100

PYMNTS

JANUARY 31, 2020

In a new PYMNTS interview, David Roger, co-founder & CEO of Felix Gray , a direct-to-consumer (DTC) eyewear seller that is also trying to tap into broader wellness trends, talks about what’s coming next for this particular brand of online retail, and why Amazon may — or may not — get more involved. But it’s a double-edged sword.”.

Retail 116

Retail Branding Trends Operations 116

PYMNTS

AUGUST 10, 2016

Supermarket chains dominated a list of hottest retailers in 2015, according to information released by the National Retail Federation’s (NRF) STORES magazine. The NRF released its annual list of Hot 100 Retailers on Aug. domestic sales with sales of at least $300 million based on figures compiled by Kantar Retail.

Retail 100

Retail North Carolina Branding Washington 100

PYMNTS

MAY 18, 2016

Mishandling inventory has usually been brick-and-mortar retail’s forte. This freedom from the concerns of brick-and-mortar inventory has been bandied about as a contributing factor for why so many online brands have been able to unseat or unsettle their entrenched competitors. percent in 2015, it jumped 9.9

Online 100

Online Oakland Retail Branding 100

PYMNTS

NOVEMBER 22, 2019

Retailers are tapping into voice technology to help consumers order their favorite products such as restaurant takeout as they expand their artificial intelligence (AI) strategies. From 7-Eleven to Chipotle Mexican Grill, retailers are expanding their digital ordering strategy with the help of voice assistant technology. Kroger Co.

Retail 139

Retail Strategy United States Comparison 139

PYMNTS

FEBRUARY 26, 2020

Founded in 2010, Sightline has experienced 744 percent revenue growth since 2015. Its client roster includes MGM Resorts, Caesars Resorts, and Hard Rock Hotel and Casino; the Oregon and Pennsylvania state lotteries; Churchill Downs; Golden Nugget online; and DraftKings, FanDuel, William Hill, and Rush Street sports, among others.

Oregon 232

Oregon Pennsylvania Innovation Operations 232

CB Insights

FEBRUARY 13, 2020

As businesses and consumers become more comfortable using credit cards online, the proportion of US commerce that takes place online has steadily increased over the last 20 years. Specifically, the Collisons aimed to more seamlessly connect online businesses and payment processors, allowing more businesses to accept online payments.

Online 98

Online Company Retail Payments 98

PYMNTS

AUGUST 4, 2016

How cumbersome and annoying do you find the return process for items that you ordered online? 2015 and are now in the process of trying to make the company’s “return bars” as ubiquitous in shopping malls as food courts and bathrooms. The growth of online commerce continues at a rapid pace. shopping malls. Until now.”.

Online 100

Online Retail Policies California 100

PYMNTS

JULY 25, 2019

Recent days have brought new evidence of the importance of robust loyalty and rewards problems in retail, an areas of ongoing innovation, and a way for merchants of all types to stand apart in a fiercely competitive industry. Retail Card Programs. The move adds to Trax’s stable of retail tech.

Retail 132

Retail Cards Mobile Video 132

PYMNTS

JANUARY 3, 2017

Many retail companies rung in the new year with a new CFO. Or, at least, many retail companies wanted to. Turns out, at least 45 retail companies have had their CFO exit in the past year. This means that CFOs have to participate in the strategy and operations of some organizations, where they didn’t used to.

Retail 108

Retail Industry Strategy Examples 108

PYMNTS

AUGUST 3, 2018

Brookstone , a specialty retailer known for massage chairs and gadgets, used to be a must-see mall retailer. malls, Brookstone is now the latest major brick-and-mortar retailer to announce that it has filed for bankruptcy protection. Both have operations online under new owners, reported The Wall Street Journal.

Retail 100

Retail Louisville Nashville Houston 100

PYMNTS

FEBRUARY 7, 2020

Warehouses, though still manually operated, are in need of more automation and robotics technology to accommodate the massive challenges and demands created by the prevalence of online platforms. Nike, through the new partnership, aims to introduce more robots to help speed up their operations.

blockchain 195

blockchain Operations Apple Online 195

PYMNTS

OCTOBER 14, 2016

Alibaba is warning China’s retailers that it plans to revolutionize the nation’s retail sector. According to Internet Retailer , in a letter to shareholders sent on October 13, CEO Daniel Zhang outlined plans to make product manufacturing, distribution and service more efficient by “upgrading” traditional systems and processes.

Retail 100

Retail Data Big Data Resources 100

PYMNTS

SEPTEMBER 30, 2019

Online Resale. Online resale has become all the rage — even for retailers like Neiman Marcus — from a little bit of everything on OfferUp to fashion-focused Poshmark and high-end The RealReal and 1stdibs. Sales of counterfeit goods through online marketplaces are expected to hit $1.8 billion per year to fake online sales.

Online 101

Online Fraud Branding social media 101

PYMNTS

DECEMBER 30, 2016

This year has been big for retail — big on change, innovation and some surprises along the way. Consumers flocked to online and mobile commerce , robots rose in food and consumer goods , and brick-and-mortar stayed relevant with retail experimentation — pop – ups , flash sales , store-in-store and showrooms.

Retail 123

Retail Online Customer Experience Trends 123

PYMNTS

JANUARY 14, 2021

The nationwide chain — which operates about 1,470 retail stores selling pet supplies and professional services like veterinary care — is changing its name to Petco Health and Wellness in conjunction with the listing. They bought the company from TPG and Leonard Green, who took the then-public pet retailer private 15 years ago. .

Puerto Rico 178

Puerto Rico San Diego Video Retail 178

PYMNTS

AUGUST 16, 2016

The business of retail apps is booming. In 2015 alone, app sales increased to $59.86 And 303 of the world’s top 500 retailers now have an app. In 2015 alone, 50 those retailers generated $29.46 But what separates a good retail app from a bad one? Groupon topped all retailer apps on the list coming in at 83.0

Retail 100

Retail Study Mobile Comparison 100

PYMNTS

MAY 31, 2016

And while one could perhaps quibble with the exact phrasing there — misery probably, more accurately, likes company but would, on the whole, only love not being miserable anymore — the recent run of numbers in retail certainly brings the old adage to mind. Now is the change-or-die point in retail. Did you start online?

Retail 100

Retail Online Operations Training 100

PYMNTS

JUNE 7, 2018

The goal for all retailers is, of course, to deliver an excellent experience, both online and in stores, and to find ways for those disparate experiences to mesh seamlessly with one another. The Swedish furniture retailer seems to be making the opposite transition. IKEA is slowing the growth pace it has sustained in the U.S.

Retail 122

Retail Customer Experience Branding Comparison 122

PYMNTS

JULY 5, 2018

As digital technology keeps bringing new efficiencies to transactions, and more consumers around the world turn to eCommerce for retail and other purchases, an accompanying trend is making life interesting for merchants and payment providers. Much of North America remains anchored to major-brand credit cards.

Retail 108

Retail Payments Cards United States 108

PYMNTS

MARCH 12, 2019

Online commerce solution provider BigCommerce is adding business-to-business eCommerce to its suite of services. The company said in a press release Tuesday (March 12) that, along with a slew of partners, it has launched BigCommerce for B2B to provide B2B sellers with resources to more efficiently sell online.

Tools 190

Tools Online Operations Resources 190

PYMNTS

MAY 1, 2019

Google appears to be losing steam in the ongoing race to dominate the online advertising market, and competitors Amazon and Facebook are taking advantage of the stumbles. Another issue is attached to this recent news: Searches – specifically, product searches, which help drive online commerce. YouTube Concerns.

Google 115

Google Online Course social media 115

PYMNTS

MARCH 9, 2016

Everybody likes to talk about the addiction that brick-and-mortar retailers have developed for deep, and often destabilizing, discounts, and they usually point to store closings and executive board shakeups at Macy’s and other chains as clear proof of these practices’ consequences. Still, the label indicates that the $99.99

Retail 100

Retail Online New York Video 100

PYMNTS

AUGUST 20, 2018

In 1946, the year the verdict was reached, A&P was the country’s largest retailer and, obviously, its largest grocery chain. By 2015, it had closed its doors. There was one wholesaler for every 43 mom-and-pop operations. By 2009, A&P had shrunk in size and became a modestly sized regional chain. at that time.

Regulation 105

Regulation Online Innovation Google 105

PYMNTS

FEBRUARY 19, 2019

Account takeovers are becoming bigger business for criminals — or, at least, the business of preventing account takeovers in the digital retail and payments realm is becoming an increasing focus of companies and security experts. Castle, founded in 2015, said it has raised $9.2 Fraud Case Study.

Retail 118

Retail Fraud Case Study San Francisco 118

PYMNTS

JULY 31, 2017

Why should merchants be the only ones who get to leverage the speed, convenience and low-friction environment of the online marketplace? But these rapidly growing service marketplaces are easily overshadowed by their retail counterparts such as Amazon, Alibaba, eBay and even Walmart. As it turns out, they aren’t. Relocating?

Online 113

Online Study Retail United States 113

CB Insights

JANUARY 24, 2018

With household retail names like Radio Shack and Toy “R” Us seeing a spate of bankruptcies and closures over the past few years, it seems the long-predicted “retail apocalypse” has arrived. Alibaba, meanwhile, has publicly announced a strategy to combine online and offline commerce, dubbed “new retail.”

Retail 65

Retail Online US Technology 65

PYMNTS

NOVEMBER 28, 2016

Beyond the Cyber Monday deals from big-box retailers offering deep discounts on TVs, Xboxes and other big-ticket items, there are the smaller retailers trying to have skin in the game. Big retailers are more able to take in those discounts by enticing customers to buy more or other items. So, what do these smaller retailers do?

Retail 100

Retail San Francisco Online Groups 100

PYMNTS

OCTOBER 6, 2017

The retail game has evolved so much over the last half decade that, in some ways, it might be unrecognizable to a traveler who somehow found herself on the wrong side of a time warp and now entering 2018. Stitch Labs’ unique insight on what retailers need comes from the company’s roots. The Omnichannel Age.

Retail 109

Retail Fraud Customer Experience Management 109

PYMNTS

MAY 2, 2017

A business run by self-proclaimed nuns is making a living by selling “healing” pot online. Christine Meeusen, who goes by the name Sister Kate, is the founder of a medical cannabis company, which she operates out of her home in California’s Central Valley, according to Business Insider.

Online 129

Online Policies US Security 129

PYMNTS

AUGUST 27, 2019

Menlo Park-based Enjoy Technology , the eCommerce startup led by Ron Johnson, former VP of retail operations for Apple, has raised an additional $150 million in Series C funding, TechCrunch reported on Tuesday (Aug. Enjoy Technology operates in 54-plus U.S. The funding will go toward U.K. markets and will be offered in 11 U.K.

Apple 116

Apple Capital Technology Retail 116

PYMNTS

APRIL 26, 2016

Not that too many major sports retailers are in a joking mood currently, but the easy joke to make — were one so inclined — about the spate of closures and bankruptcies in the space of late would be to attribute it to modern consumers’ laziness and lack of athleticism. A vicious circle if ever there was one.

Retail 100

Retail Los Angeles Industry Examples 100

PYMNTS

NOVEMBER 24, 2017

In the retail world, one pachyderm has been learning to dance in all manner of ways, displaying the chops to tango, watusi and foxtrot as situations demand. But, other numbers matter in the retail world, and here is where there is steak with the sizzle. Small, but smart : Dollar Tree shows smaller can be better in retail.

Retail 128

Retail Mobile Strategy Digital Strategies 128

PYMNTS

SEPTEMBER 20, 2019

With the formation of an in-house armada of carbon-neutral delivery trucks, Amazon will soon integrate another step of the online shopping pipeline. With those plans, the eCommerce retailer said it would purchase a fleet of electric vans to begin sending packages to shoppers in 2021.

America 166

America Retail Operations Report 166

PYMNTS

SEPTEMBER 5, 2016

Ask a brand, retailer or marketer, and they’ll all probably say the same thing: Brick-and-mortar retail stores are dying thanks to the rise of eCommerce and online shopping. And if brick-and-mortar retail really is dead or dying, then maybe somebody should tell that to the retailers themselves? And DSW’s U.S.

Retail 100

Retail Branding US Course 100