The 2019 GonzoBanker Awards
Gonzobanker
DECEMBER 20, 2019
The company’s market capitalization, which after declining to less than $600 million in the 2009 recession, has now grown to almost $3 billion. Its Baldrige-winning tenacity on customer experience is legendary and consistent. So talk about a busy area of focus and some hair pulling when it comes to customer experience?
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