PYMNTS

JUNE 25, 2020

As instances of the coronavirus increase in Texas, Apple will shutter seven of its Houston-vicinity retail locations once again. Apple closed shops again in North Carolina, Florida, Arizona and South Carolina last week for like rationale, and has reportedly re-shuttered a total of 18 retail locations across the U.S. “We

Houston 137

Houston Apple South Carolina North Carolina 137

PYMNTS

JANUARY 3, 2017

Retail is a dog-eat-dog world, operating at times on the thinnest of margins. There are so many levers to engage consumers” in rewards, said Wind, and whether it is tied specifically to a card or merchant, additional leverage can come through email marketing campaigns or percentage-off programs at retailers. credit cards, 1.3

Retail 137

Retail UX Cards Branding 137

PYMNTS

FEBRUARY 20, 2020

Lucaciu is the chief technology officer of Adore Me , an eCommerce and brick-and-mortar retailer that has adjusted to disruptive changes in its market, including the bankruptcy of the parent company of Victoria’s Secret. Using Angular improves the user experience – and for Lucaciu, UX is key to AdoreMe’s success.

UX 210

UX Retail Technology Mobile 210

PYMNTS

MARCH 9, 2017

Burkhart will be one of many innovator CEOs on Innovation Project’s The Future Meets The Present Right Now: Can Retail Keep Pace? Skyler Fernandes and current Proudwork CEO — former Rakuten.com CEO — Fumio Kobayashi to discuss the rapidly resetting world of retail — and what merchants can do other than just “going digital.”.

Retail 101

Retail How To User Experience Innovation 101

Perficient

SEPTEMBER 21, 2023

If the tools we use for intelligence automation are not built around our customers, we will not be providing a truly personalized user experience. The Data: The Gas That Makes the AI Go What good is a stand-alone AI tool for businesses if it isn’t grounded in trusted, contextual data?

Data 491

Data Tools Customer Experience Security 491

PYMNTS

JULY 7, 2017

Goldman Sachs, the Wall Street bank that has been offering more services to retail consumers in the last few years, is working on a mobile app for the iPhone. Our goal in engineering is to facilitate the creative, iterative, and data driven creation of our all digital retail bank.

Mobile 101

Mobile UX Lending User Experience 101

ForwardBanker

NOVEMBER 21, 2016

Whether your focus is on the retail or commercial side of your financial institution, you’ll find the DX17 agenda packed with valuable sessions. The post DX17 Offers Insight into Improving UX, Payments, and Future of Branches appeared first on Deluxe FI. Registration for the upcoming Deluxe Exchange 17 (DX17) is in full swing.

UX 28

UX Phoenix Arizona Payments 28

PYMNTS

DECEMBER 9, 2020

Beautifully designed user experiences are, unfortunately, not always good user experiences. In fact, he’s seen cases where good design has actually decreased the effectiveness of the user experience. “My It was a very small icon that blended so well with the background that no one could notice it.

User Experience 241

User Experience Analytics Data UX 241

PYMNTS

MARCH 4, 2020

The digital transformation across any number of verticals — from retail to healthcare — has fostered a consumer mindset that demands deep engagement, speed and convenience. FinTech firms like Bottomline have invested in user experience (UX), user interface (UI), usability and, of course, data management.

User Experience 203

User Experience Data Fintech System 203

PYMNTS

JULY 13, 2018

Location has always mattered in business, but the concept is taking on new meaning in online retail. consumers to paint a landscape picture of the retail trend. Contextual commerce, as its name implies, is about a holistic shopping experience — and that means keeping the user experience as simple and frictionless as possible.

User Experience 100

User Experience UX social media Retail 100

PYMNTS

FEBRUARY 2, 2018

The UX Experience. At the event, consumers will witness the “user experience” they don’t realize they could be having. Call it the “user experience experience.”. Acheson said the exhibition is important because user experience is such a growing area of focus for banks and retailers.

Minneapolis 150

Minneapolis ATM User Experience Innovation 150

PYMNTS

JANUARY 20, 2017

In case you were wondering about the name, it’s where they do experiments and test out ideas, but the office will house the bulk of the engineering and user experience team. The company says plans are in place for about 200 employees to work out of this office, but over time it is slated tor each about a thousand before 2020.

UX 100

UX User Experience Leadership Maine 100

PYMNTS

DECEMBER 14, 2017

The diversity of our catalog makes us like no other retailer in the world,” Shellhammer said. Which means as eBay has been trying to lure customers back to its site, the user experience (UX), and its ability to guide customers througout the site, has become essential. The hard part has been, where do you start?

Data 146

Data UX Online User Experience 146

BankNXT

NOVEMBER 28, 2016

Are retail customers changing their financial habits at all? What do retail customers want? What is our relationship with money? Do we really know? Chris Skinner finds out. on BankNXT.

Retail 40

Retail User Experience UX Online 40

Fintech Labs Insights

MARCH 3, 2016

Customers shouldn’t be the only ones enjoying a great user experience. That’s the driving factor behind Innofis , a company that furnishes a suite of digital banking tools providing a beautiful user experience for both bankers and their customers. >3 million digital end customers (retail & corporate).

UX 12

UX User Experience US Tools 12

Celent Banking

OCTOBER 10, 2016

The chip card does a lot for security, but the argument is that it adds friction to the checkout experience. With the card dip taking away from the user experience, the expectation is that mobile wallets will finally offer enough UX improvement over traditional cards that consumers might opt for them during payment.

Mobile 100

Mobile Payments Apple Samsung 100

BankNXT

SEPTEMBER 20, 2016

The Atom Bank user interface for the Android platform leaves much to be desired when it comes to an intuitive user experience, says Daoud Fakhri. Atom Bank app – a flawed effort on BankNXT.

User Experience 40

User Experience UX Online Mobile 40

Celent Banking

JUNE 5, 2015

There are variations in how an issue is framed – the exact same words can be used to ask the same question, but the font, the background – any elements of the user experience – will also have an effect. These “UX” nuances matter, and refining the details of the user experience will be hugely important.

Conference 100

Conference Taxes User Experience Nebraska 100

PYMNTS

MAY 8, 2020

Small- to medium-sized businesses (SMBs) are often forced to fit within banks’ consumer-facing services as they are too small to qualify as a corporate client, leaving an opportunity for FinTech innovators to develop unique products, services and user experiences designed for entrepreneurs, freelancers and SMB owners.

User Experience 175

User Experience UX Fintech Tools 175

Insights on Business

MAY 30, 2018

Innovating AI in user experience (UXD) to empower the first line of defense. With cognitive technology, the user can actually see and be given suggestions based on the information they entered, based on natural language and standard text.

Compliance 87

Compliance User Experience Innovation Risk Management 87

PYMNTS

JUNE 18, 2020

IP recognition technology is just one of many features merchants can employ to help streamline the cross-border payment experience for their visitors, however — and not all of these features are equally effective when it comes to enhancing their user experience (UX).

UX 159

UX Data United States Study 159

Tomorrow's Transactions

AUGUST 24, 2016

My own decidedly unscientific survey involved a shopping spree one recent morning to no fewer than seven different retail locations, which revealed exactly seven different chip-capable payment terminals instructing customers to “Please Swipe Card.”. From The Great EMV Fake-Out: No Chip For You! Krebs on Security.

Cards 30

Cards US ATM UX 30

PYMNTS

AUGUST 6, 2020

Consumers value seamless, personalized checkout experiences, which means retailers who wish to earn their business must accommodate their various preferred payment methods. Subpar experiences can cause customers to avoid doing business with merchants in the future or even abandon their transactions altogether.

Report 159

Report UX Regional Retail 159

PYMNTS

FEBRUARY 13, 2018

Lingerie is a Valentine’s Day type of purchase, and, as Adore Me ’s Vice President of Customer Engagement Nicolas Capuono explained, it’s a purchase experience his firm is deeply dedicated to fixing. Capuono noted nearly half of Adore Me’s team is devoted to the user experience (UX) and IT.

UX 101

UX Branding Innovation User Experience 101

BankNXT

FEBRUARY 20, 2017

You have the opportunity to implement innovation and change the experience for your customers. Boring, bureaucratic, commoditised – why banks need to shift towards experience on BankNXT. Don't be the bank that just waits and waits, until it's too late. Story by Alex Nechoroskovas.

Innovation 73

Innovation User Experience UX Marketing 73

CB Insights

OCTOBER 31, 2019

But while many chatbots didn’t meet users’ high expectations, they haven’t entirely fallen short. Today, the bots are still being used across industries like fintech, healthcare, sales and CRM, retail, and even law — and they’re having important, though quiet, effects. Personal finance: Chatbots to help manage spending.

Industry 78

Industry Examples Tools Retail 78

PYMNTS

JANUARY 26, 2017

Catching the customer’s eye in the hopes of drawing them onto a retail site where they will hopefully be inspired to buy something (or at least look at an ad that will later impel them to buy something) has been a hallmark of digital marketing since the first moment there was a digital space in which to market. What’s Next .

User Experience 100

User Experience UX Data Marketing 100

CB Insights

OCTOBER 10, 2017

For the non-exited companies — Robinhood, Acorns, Stash, and Credit Karma — we looked at which apps had the highest rates of user growth and what’s driving expansion. At the time of acquisition, it had 700,000 users and had processed about $12 billion in transactions since its launch in 2013.

Tools 78

Tools Millennials US Maine 78

PYMNTS

JUNE 4, 2020

Instead, they mostly provide a pre-paid card attached to a much slicker digital user experience (UX). That will be particularly true in the post-COVID-19 world, where retailers will turn to digital tools to offer in-store customers contactless payment options.

Mobile 141

Mobile UX Cards Payments 141