PYMNTS

JULY 16, 2020

The evolution of B2B eCommerce has historically been driven by the effort to bring a consumer-like experience a-la-Amazon into the corporate procurement world. It’s not an unfounded strategy. Yet using the consumer eCommerce framework as the launchpad for digitizing B2B trade isn’t always going to suit enterprise needs.

Strategy 148

Strategy Resources Online Payments 148

PYMNTS

SEPTEMBER 3, 2020

"But there are more people working from home and not available in the office, and customers started to see that having B2B eCommerce and online ordering is much more meaningful now, compared to the traditional way they were doing it.". Build Versus Buy. There is an inherent value in building B2B eCommerce platforms from the ground up.

Online 218

Online User Experience Marketing Maine 218

PYMNTS

NOVEMBER 3, 2020

In recent years, FinTech partnerships and integrations have become an integral component of providing a positive end-user experience. Cyber attackers and online scammers are using a long list of tactics to steal cash from businesses by infiltrating the weak points in AR and accounts payable (AP) workflows.

Online 150

Online Groups Fintech User Experience 150

Abrigo

JUNE 4, 2024

You might also like this on-demand webinar, "Navigating uncertain times: Strategies for risk management and compliance." Chance-Chin elaborated on her bank’s digital strategy, which combines modern technology with close customer relationships. "We It's all about execution and understanding your business strategy,” Koch said.

Compliance 222

Compliance Community Bank Community Conference 222

PYMNTS

JULY 16, 2019

Banks are innovating their application programming interface (API) platforms to allow for more third parties, while online merchants are prepping for a potential loss in revenue due to the security frictions that SCA might bring. Unhappy customers could, therefore, lead to empty carts and less revenue for these merchants.

Strategy 188

Strategy social media Regulation Retail 188

Celent Banking

JANUARY 20, 2017

Of those, 27% indicated that improving availability of online and mobile banking tools were a major reason for reviewing their bank relationships, and 55% cited the need for an improved customer experience. Simplify the user experience. The graphic below summarizes those opportunities for differentiation.

Strategy 100

Strategy User Experience Digital Strategies Tools 100

Perficient

JULY 9, 2020

Shipping address is a very important data point in online shopping, which is why improving the shopping cart experience with an address autocomplete feature is becoming more common on ecommerce websites. As the user enters text, autocomplete returns address predictions in the form of a dropdown picklist.

Google 510

Google User Experience CA United States 510

PYMNTS

JANUARY 28, 2021

There’s no denying that consumers of all ages are increasingly comfortable shopping online, but when it comes to younger, digitally native customers, it turns out they’re also increasingly comfortable selling online, too. Dummy Proof.

Strategy 192

Strategy Branding Mississippi Comparison 192

Perficient

JUNE 24, 2023

In today’s digital landscape, having a solid digital strategy and embracing cutting-edge technology are key factors for business success. Without a Digital Strategy, your Business may Fail. It’s simple: change is tough for large corporations for a variety of reasons.

Tools 251

Tools Digital Strategies Analytics System 251

Perficient

AUGUST 18, 2022

In addition to being able to offer investment advice, a good financial advisor can offer personalized budgeting, debt management, and saving strategies to help clients achieve their financial goals. Personalization efforts are a long-term strategy to increase loyalty and revenue and remain competitive in the market.

Millennials 473

Millennials Management Tools Strategy 473

PYMNTS

NOVEMBER 5, 2020

While online shoppers can visit digital marketplaces like Amazon and obtain list prices for millions of products, for businesses, the price displayed isn't necessarily the price a buyer is going to pay. Yet pricing and payments continue to be a challenge for vendors hoping to optimize the user experience. Pricing Complexities.

Online 358

Online Strategy System Technology 358

ZootBlog

MARCH 18, 2020

The post Develop Your Digital Strategy for Flexibility & Relevance appeared first on Zoot Solutions.

Digital Strategies 95

Digital Strategies Strategy User Experience Customer Experience 95

Perficient

JANUARY 16, 2023

Whether with the assistance of an experienced digital experience consultant such as Perficient or by themselves, one looking to implement embedded finance must finalize a strategy that analyzes the digital needs of their company and its clients. Embedded Finance and Blockchain . Conclusion .

blockchain 275

blockchain Software Customer Experience Strategy 275

PYMNTS

NOVEMBER 19, 2020

With new digital business models rapidly evolving, sell-side organizations must prioritize a seamless experience for their clients at the very first moment of interaction. There are many ways that onboarding a new B2B customer can be a headache for suppliers that sell goods and services online. Onboarding Optimization.

Payments 263

Payments User Experience Online Strategy 263

PYMNTS

SEPTEMBER 30, 2020

More than 100 million consumers in the United States have switched from shopping in stores to shopping online since the pandemic began, and 83 percent of them plan to keep shopping with merchants they have discovered since then, even after the crisis has subsided.

Report 230

Report Retail United States Online 230

PYMNTS

DECEMBER 18, 2020

Restaurants have had to shift their business strategies to reduce overhead costs associated with full-service restaurant locations while also catering to customers’ heightened demand for digital services. We surveyed a census-balanced panel of 2,123 U.S. percent and 24 percent of bottom performers provide these features, respectively.

Study 144

Study Mobile User Experience Innovation 144

PYMNTS

JULY 29, 2020

Consumers’ affinity for online banking solutions, especially mobile banking, is far from new. This represents a challenge for the banking sector, as financial institutions (FIs) including community banks and credit unions (CUs) have to both manage the negative impacts of the current crisis and keep online service seamless.

Tools 167

Tools Mobile Online United States 167

PYMNTS

SEPTEMBER 22, 2020

Consumer packaged goods (CPG) – which just four years ago had only a 1 percent penetration rate online – are capturing the digital shift in a dramatic way during the pandemic. As the crisis pushed online grocery into exponential growth during the crisis, CPG companies are finally starting to sell and advertise online.

Company 140

Company Capital Resources Retail 140

PYMNTS

SEPTEMBER 22, 2020

With the pandemic accelerating businesses' digital shift , small retail buyers have shifted their buying operations to the B2B eCommerce realm, and for many, the online marketplace operates in lieu of a procurement solution. As such, online shopping for small retailers must be streamlined, efficient, and most importantly, secure.

Cards 235

Cards Online Capital Security 235

Gonzobanker

MARCH 28, 2024

As the industry’s big tech companies go toe to toe with best-of-breed digital solutions, this era may be their last chance to prove they can remain competitive in the digital game: FIS is staking its hope on a credit Digital One or “D1” strategy. How important is integrating financial health capabilities into the experience?

Digital Banking 133

Digital Banking Customer Experience Strategy Exercises 133

PYMNTS

JANUARY 2, 2020

Trust in B2B eCommerce is critical for both buyer and suppliers, and as more businesses demand to conduct trade online, B2B eCommerce platforms like Alibaba are positioning themselves as facilitators of this buyer-supplier trust. But language and user experience aren’t the only factors to consider when targeting a new geographic market.

US 120

US America User Experience Strategy 120

PYMNTS

JULY 6, 2020

This measured improvement in merchants’ ability to convert subscribers underpins their willingness to offer features that improve overall user experience. A strong consumer engagement strategy requires merchants to provide additional features to maximize their user experiences and best combat subscriber churn.”.

User Experience 144

User Experience Training Examples Survey 144

Perficient

FEBRUARY 4, 2021

Being able to order groceries, prescriptions, and other essential products online can be a challenge for people with disabilities in the best of times. In addition to the user experience, having an accessible site can mitigate the risk of potential legal complaints.

UX 531

UX Guidelines Compliance Study 531

PYMNTS

JANUARY 9, 2020

Data, of course, plays a role in building customer engagement models that pay dividends, and machine learning and natural language processing will prove to be essential components of a strategy that creates context for consumers. In the webinar scheduled for Jan. Retooling the Approach.

Payments 151

Payments Case Study User Experience Millennials 151

PYMNTS

FEBRUARY 27, 2020

At the same time, digital banks are looking to capitalize on their growing small and medium-sized business (SMB) customer base, with open banking and bank-FinTech collaborations an important part of that strategy. Centsoft Integrates With QuickBooks Online.

Fintech 192

Fintech Fraud Data Lending 192

PYMNTS

DECEMBER 31, 2020

This study assessed how restaurants’ customer engagement strategies have evolved since the pandemic's onset, and helped identify the key digital innovations that can help restaurants deliver improved user experiences and boost their average unit volumes (AUVs). 68 percent of tech SMBs grew during the third quarter. million U.S.

Data 277

Data Innovation Payments Millennials 277

PYMNTS

MARCH 30, 2017

Mastercard announced that it has entered into an agreement to acquire NuData Security, a global technology company that helps businesses prevent online and mobile fraud using session and biometric indicators. The addition of NuData will build on our layered security strategy to safeguard each and every transaction across the globe.

Security 100

Security User Experience Fraud Online 100

PYMNTS

DECEMBER 10, 2020

Advocates of the strategy say it provides banks with an error-free way to onboard customers while reducing fraud and preventing application abandonment. . Online account openings increased by as much as 15 percent when social distancing mandates were implemented. Reducing FI Onboarding Time, Costs .

Video 201

Video Digital Banking User Experience Tools 201

PYMNTS

OCTOBER 27, 2016

“Once they’re inside your store, they expect the experience to be a seamless one: More than 40 percent of smartphone shoppers want retailers to automatically surface relevant information, such as the location of the item in the store, a special deal or related products,” Google said in an Inside AdWords blog post. ”

Retail 100

Retail Google User Experience Mobile 100

PYMNTS

DECEMBER 13, 2018

Communication and engagement with members is an essential part of any credit unions’ (CUs’) retention strategy. Many members first engage with their CU through its website or other online portal. In recent weeks, some CUs have stepped up efforts to make their online offerings more accessible to disabled users.

Regulation 135

Regulation South Dakota ATM New York City 135

PYMNTS

SEPTEMBER 26, 2019

“Our strategy continues to center on delivering the new procure-to-pay experience focused on an excellent end user experience, value achieved through true spend under management and a commitment to digitize the full process of business buying for both buyers and suppliers,” said Vroozi CEO Joe Fox in a statement.

Payments 116

Payments User Experience Analytics Management 116

PYMNTS

MAY 29, 2020

Mike Jones , president of Business Capital at CIT Group , recently told PYMNTS about the opportunity to combine the equipment financing model with another financing tool typically reserved for consumers and how this strategy can ease SMBs into their much-needed modernization efforts without breaking the bank. Financing Modernization.

Capital 168

Capital Technology User Experience Strategy 168

PYMNTS

MAY 28, 2020

But when it comes to the digital customer experience, retailers are playing catch-up. The issue is critical as retailers either move online or put more effort behind their eCommerce capabilities. Eighty percent said providing a positive digital customer experience (CX) was a “challenge” as a result of the pandemic.

Retail 144

Retail Customer Experience social media User Experience 144

PYMNTS

OCTOBER 1, 2020

We're focusing on the ability for consumers to use their rewards points at over 60 million merchants around the world, whether that’s online, in-store or via contactless using a major wallet such as Apple Pay or PayPal – and really bringing [loyalty redemption] to life.”. New Strategies to Burn Miles and Points. My Rewards 2.0

Apple 233

Apple Trends America Strategy 233

PYMNTS

APRIL 15, 2020

The advent of COVID-19 , Fiserv ’s Vice President of Risk Analytics and Strategy Kannan Srinivasan and Vice President of Fraud and Financial Crimes Management Gasan Awad told PYMNTS, didn’t introduce these things – but it did create a perfect storm of factors that is now pushing these fraudsters into overdrive.

Fraud 201

Fraud Risk Management Security Cards 201

Javelin Strategy & Research

JUNE 10, 2013

Innovative financial institutions rushed to roll out a user experience that mirrored what customers had come to expect from their online channels. When smartphones hit the scene, the reaction in the financial services industry was predictable and practical. In too many cases, though, that led to a lot of squinting and fumbling.

Online 40

Online Mobile User Experience Innovation 40

Gonzobanker

MARCH 13, 2018

This ability is extremely valuable, but it fails to achieve transformation goals in the absence of two important technology considerations in commercial lending transformations: 1) user experience, and 2) data strategy. The Importance of the User Experience. Consumerizing the commercial customer experience—i.e.,

Lending 60

Lending Technology User Experience Data 60