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Trending: Meeting The Millennial Need For AI-Powered Visual Shopping

PYMNTS

Makeup marketplaces like NakedPoppy, for one, are using AI-enabled personalization tools to match their customers to the right products, simplifying the user experience. The app-based social commerce platforms are among several marketplaces struggling to protect users ag ainst opportunistic bad actors.

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Amid Blockchain And Robotics Hype, Corporate Lenders Still Start With The Cloud

PYMNTS

Josh Glover, EVP of the Americas at banking technology provider nCino, said that when it comes to corporate banking and lending, the end-user experience is just as much of a focus for traditional banks engaging in digital transformation as it is in the consumer banking market.

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Gamification: a Game Changer for Customer Engagement Strategies

Jack Henry

Have you heard the term ‘Gamification’ in relation to business strategy and software design? It combines the idea of the user experience, loyalty programs and behavioral economics as a business strategy to drive customer engagement the way video games do.

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In Banking Innovation, Eyeing The Needs Of The ‘Digital Native’

PYMNTS

As millennials rise through the ranks and within the ranks, we see the rise of what he termed “digital natives.”. Digital natives, he continued, are highly-comfortable with both hardware and software applications. That bifurcation comes, said DeRosa, as demographics shift.

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Voice And Visual: Better Together On The Echo Show

PYMNTS

“The visual display brings assurance to the end user about the information that’s available so they can discern what step they’re going to take,” Riddle said. Visual supports a seamless user experience. We wanted to test that and play with the Echo versus the Echo Show to create an omnichannel experience.”.

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Visa, Ingo Money: Pushing Payments Over The Last (Digital) Mile

PYMNTS

Millennials are helping to shape expectations of transactions — and what they want is now. In that case, the client company controls the user experience, but everything is provided by the software and service provider — from payment routing to compliance, across a reach that spans 4.5

Payments 101
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Finding The Sweet Spot Of Small Business Cloud Adoption

PYMNTS

With Software-as-a-Service a bourgeoning industry, and one that increasingly targets small business customers, entrepreneurs have an opportunity to access the solutions their companies need. It’s not the only barrier to cloud software adoption, however. The failure to engage with software is a risk factor for churn.”

Software 119