Insights on Business

APRIL 28, 2017

Recently, new digital technologies – driven by cloud, mobile, social media and analytics – have significantly lowered entry barriers and put customers much more at the center of the banking relationship. At the same time, regulators in many countries also have relaxed regulations to encourage innovation in the banking industry.

Digital Banking 171

Digital Banking User Experience Branding social media 171

NCR

AUGUST 2, 2016

The online review space has entered the social media era, and banks are struggling to catch up. The theme on every bank’s social media manager is “compliance.” Online Reviews Are Social Media. The impact of trust-building is huge, and we’re just beginning to understand it.

Online 40

Online social media Management Compliance 40

FICO

FEBRUARY 8, 2017

This was a group of highly engaged professionals who understand regulations, customer needs and technology as well as anyone in the lending industry. Regulation. I thought FCA regulation would be the best thing for the industry. An FCA authorisation would be a badge of honor saying, ‘This is a regulated, well-run business.’

social media 40

social media Analytics Regulation Industry 40

Lex Sokolin

APRIL 28, 2021

But all this is Gen X and Millennial stuff. This next generation has abandoned Facebook (usage of 32% for Gen Z vs. 84% Millennials) and adopted TikTok (35% vs 19%). Meet the fin-fluencers: Raised on social media, fueled by boredom and flush with stimulus checks? —?scores Welcome to TikTok , says Gen Z.

Video 52

Video social media Millennials Regulation 52

ZootBlog

NOVEMBER 11, 2015

In today’s environment, as banks manage increased regulation and competition from industry outsiders, they must operate in the same fashion. Neobanks are gaining traction with millennials and the underbanked by connecting to their customers in a way that most banks do not—through the experience. They become students of the game.

Innovation 60

Innovation Fintech social media Knowledge Base 60

PYMNTS

OCTOBER 29, 2018

In most of those cases, the narrative was about the rise of the neo-bank targeted to millennials, whose distrust of traditional banks rivaled that of their parents’ or grandparents’ distrust of “The Establishment” in the 1960s. Amazon isn’t the only big tech company that should find regulators terrifying.

Payments 196

Payments Google Apple Innovation 196

CB Insights

AUGUST 2, 2018

Notably, these fintechs are circumventing banking regulations via partnerships with companies like Green Dot and StoneCastle, enabling them to offer debit products without becoming official deposit takers. This backdoor around banking regulations could prove to be extremely fruitful for fintechs in the future. Concluding thoughts.

Cards 71

Cards Fintech UX Strategy 71

Banking 2020

MARCH 26, 2015

Furthermore, the CFPB is expected to give clear guidelines on using SMS, email, and social media in debt collections. A clear rule from the CFPB, no matter how restrictive the guidelines may be, means an open race to using digital media and its advantages: real time communication, 24/7 availability, data feedback and more.

Industry 40

Industry Guidelines social media Technology 40

Social Assurance

JANUARY 26, 2016

Every conference addresses the area of competing against the “non-regulated institutions” I continue to see Powerpoint presentations with Apple’s logo as a threat to banks, credit unions and even investement firms. This is the first generation to not understand life before major bank regulations. Have a dialogue.

Apple 12

Apple social media Millennials Conference 12

South State Correspondent

MAY 2, 2022

Your bank might have introduced a new product, but very few banks go back and try to improve an existing product unless forced to by the regulators or changes in technology. When it first came out, many bankers laughed at the social media aspects of Venmo with its use of emojis. The Problem with Funnels – Sales over Product.

social media 195

social media Management Marketing Resources 195

PYMNTS

JULY 15, 2016

But the big boo-boo/no-no was that FDIC employees knowingly and intentionally provided false information to investigators in an effort to confuse regulators, including putting forward “a narrative” intended to sway investigators from continuing an inquiry.

Retail 100

Retail FDIC Bitcoin Lending 100

Fintech Labs Insights

OCTOBER 30, 2016

The company notes “while the name is new, the marriage of technology and regulation to address regulatory challenges has existed for some time with vary degrees of success.” ” Indeed.

blockchain 12

blockchain Trends Fintech social media 12

NCR

AUGUST 24, 2016

Younger customers, and in particular the so-called ‘millennial’ generation’, have grown up in a time where 24/7 availability of personalized services is the norm. Improvements in technology have led to a more digitized world, and in turn, this is affecting the expectations of customers.

social media 40

social media Meeting Compliance Security 40

CB Insights

NOVEMBER 6, 2018

YouTube has recently taken a more active role in regulating influencers on its platform. With more personal care corporates like Unilever cracking down on inauthentic influencers, YouTube could face greater pressure to even further regulate influencers on its platform. Partnerships.

Google 72

Google Apple Industry Branding 72

Gonzobanker

DECEMBER 22, 2015

No one has been more successful at using social media to generate awareness and a positive image for their bank than Jill (@JillCastilla, @CitizensEdmond). Jill’s use of Twitter is a model for any bank CEO looking to engage on social media. Regulator Award. Millennials. Freudian Slip Award. Tie: Money 2020.

Community Bank 60

Community Bank Apple Community Technology 60

Fintech Labs Insights

SEPTEMBER 25, 2016

As with a growing number of fintech solutions, AutoGravity combines several innovations we’ve seen individually in fintech demonstrations over the years – document scanning, the integration of social media with credit application, geolocation – to produce a solution that seeks to disrupt traditional auto financing as we know it.

blockchain 12

blockchain Trends Fintech Cards 12

PYMNTS

MARCH 19, 2018

Regulators may be circling the wagons around Facebook, but it’s not clear what that means, what the remedies might be (outside the EU and U.K.’s I’ll betcha my new, fancy, sparkly Italian shoes that the regulators in the EU don’t use Bing either. percent of today’s millennials will never make more than their parents.

Google 148

Google Apple Retail Millennials 148

CB Insights

JUNE 17, 2020

In the case of telemedicine, government entities eased privacy regulations to facilitate more comprehensive remote diagnostics. Tech giants aren’t the only companies that have spotted the opportunity in remote diagnostics — some biotech companies have moved quickly to demonstrate value and capitalize on the eased regulations as well.

Industry 101

Industry Technology Online Video 101

Gonzobanker

DECEMBER 20, 2018

Robinhood backtracked after the initial announcement, but only so it can work with regulators and refine its pitch. The Millennial Over-Transparency Award. Goes to a Mondo bank customer who’s just a little too excited to share on social media. Chip & Joanna Gaines Award. Perfect bedfellows.

Fintech 101

Fintech Conference Innovation Community 101

PYMNTS

JULY 29, 2016

Millennials. If you’re a millennial, the FinTech world is literally beating a path to your front door. PayPal and Visa’s partnership includes real-time access to funds that millennials “Venmo” to each other if there’s a Visa debit card involved. Millennials are clearly a sizzle. Bank Regulation. The next step?

Apple 100

Apple Millennials Mobile Fintech 100