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User Experience Is Key to Customer Satisfaction, Report Says

Bank Innovation

Having a "frictionless" user experience (UX) is among the top three qualities that bank customers look for when picking a new bank, right after "security" and "trustworthiness," according to a new report by financial technology provider, FIS.

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Why Augmented Reality is Crucial to Improving the Ecommerce Customer Experience

Perficient

Gartner also reports that 30% of Gen Z and Millennial shoppers wish that online shipping experiences would incorporate AR/VR features, though less than one-fifth of analyzed brands have integrated them. It seems that businesses and customers truly are at a new inflection point with this technology and opportunities are available for brands.

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The 2019 GonzoBanker Awards

Gonzobanker

There is an understanding that technology and fintech are going to cause radical change, but the how, how big and when are still very unclear. A finance pro who was not afraid of technology, Trylko brought respect and class to every endeavor he undertook. It is an innovator with tech (e.g., billion of assets under management.

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1M Users & Growing: 20+ Fintech Startups That Have Crossed The 1 Million Account Mark — And How They Got There

CB Insights

Technological innovation across the financial services space is growing. Product engagement and maintaining a clean UX/UI. A number of specific factors are driving these changes: There are massive demographic shifts occurring in the market for customers, where millennials now make up the majority of the labor market.

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FinovateFall 2015: A Week in Tweets

Fintech Labs Insights

Tough, but tolerant of the occasional gaffe or mid-demo technology hiccup. Often irreverent, but always ready to give a tip of the hat to true innovation, that’s our crowd and the truth is that our Finovate conferences just wouldn’t be the same without ’em. Bank Innovation (@BankInnovation) September 16, 2015.

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Fintech Trending: Look Who’s Chasing Venmo, Student Loan Servicing Falls Short

Fintech Labs Insights

They have Braintree -owned Venmo’s ( FD2016 ; F2013 ) millennial-focused social components stamped all over them: Founded by former N26 employees, Cookies launched this week to offer Germany-based users a free P2P payment solution. Venmo competition heats up. Lately we’ve noticed more P2P payment app competitors trickle in.

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