PYMNTS

JULY 27, 2020

It’s a landscape that has created an opportune environment for technological innovation. Developing a better policyholder experience certainly involves a hefty dose of automation and digital agility, says Tim Bixby , CFO at Lemonade , but that doesn’t mean the human element of insurance goes away entirely. The Human Touch.

Innovation 247

Innovation User Experience Industry Fraud 247

PYMNTS

JULY 14, 2020

We know from past data that a very high percentage of first-time buyers become repeat customers, so our customers likely have increased the overall market for their solutions. If the increase in the sale of digital goods is lasting, which I believe it will be, failure to invest and innovate will likely result in falling behind.

Innovation 337

Innovation Online User Experience Resources 337

PYMNTS

MARCH 24, 2020

It’s harder to make them simpler, especially when it comes to payments. The Evolution Of Embedded Payments . To integrate payments in the most efficient way, it, of course, helps to define what integrated payments actually mean, across a constantly shifting payments ecosystem.

Innovation 141

Innovation Payments Software Customer Experience 141

Payments Source

MAY 19, 2019

Advancements are bringing improvements to risk and user experience, but global reach remains a top priority, writes Marc Recker, global head of institutional market management and cash management for Deutsche Bank.

Innovation 120

Innovation User Experience Payments Management 120

PYMNTS

JULY 1, 2019

When it comes to technological innovation, however, the smaller players have long been outgunned by larger FIs and their sizable IT budgets. Today, small banks are more aggressive and ambitious in their innovation strategies than medium-sized and large FIs. This is changing — in a big way. percent to higher than that of large FIs.

Innovation 157

Innovation Innovation Strategies Survey Groups 157

Bank Innovation

OCTOBER 11, 2019

While large consumer-facing fintech companies like Square, Klarna, Affirm and others tout speed and efficiency of their user experiences, card issuing and processing startup Marqeta‘s technology supports their payment capabilities, with its APIs allowing […].

Marketing Strategies 210

Marketing Strategies Strategy User Experience Marketing 210

PYMNTS

JULY 28, 2020

have announced a partnership that they said will accelerate innovation across digital commerce and startup ecosystems. The collaboration promises to accelerate Mastercard Labs, the financial services company’s research and development arm that is dedicated to bringing payment solutions to market quicker.

Payments 168

Payments Innovation User Experience Cards 168

PYMNTS

APRIL 26, 2019

Citigroup ’s Global Head of Payments and Receivables Manish Kohli is relying on technology to increase its payment business. Our strategy has to be very simple,” Kohli told his team recently , as he laid out his mission to ensure that the payments industry keeps up with the pace of technology development.

Tools 179

Tools Payments User Experience Innovation 179

PYMNTS

NOVEMBER 7, 2017

In payments, the readiness is all, to quote Shakespeare. As evidenced by the Bank Innovation Readiness Index , done in collaboration between the two firms, more than 200 banks and financial institutions are in varying stages of preparedness when it comes to payments innovation. Data Point Number One: 64 Percent.

Innovation 108

Innovation Meeting Payments Survey 108

PYMNTS

NOVEMBER 12, 2020

European tech firm SIA is forming a technological partnership with German software innovator INFORM to launch a digital service to speed up the authentication process for online payments across Europe. The fraud-fighting infrastructure uses an innovative scoring engine to analyze risks in real time for all payments.

Payments 165

Payments Compliance Fraud User Experience 165

PYMNTS

JANUARY 21, 2021

In the bid to hasten their digital transformation, when it comes to innovation , financial institutions (FIs) may benefit from an “app store” approach as they weigh existing and new solutions. PYMNTS’ own research has found that consumers are more willing than ever to switch banks in pursuit of better apps and user experiences.

Management 303

Management User Experience Innovation Fintech 303

PYMNTS

JANUARY 6, 2021

In Mexico, the pandemic is moving the needle toward digital payments — specifically mobile payments — to become more widely embraced by businesses and consumers alike. Call it a way to solve the “chicken and egg” problem that is so firmly entrenched in payments. The costs of entry are relatively low,” maintained Diaz. “If

Payments 363

Payments User Experience System Mobile 363

PYMNTS

OCTOBER 18, 2017

Innovation is oxygen in payments. For financial services firms, innovation is spurring speed, killing friction and fostering loyalty among customers. That, itself, begs the question: What is innovation, really? explained there is wide variation in the definition of innovation.

Innovation 140

Innovation Compliance Strategy Community Bank 140

PYMNTS

NOVEMBER 12, 2020

European tech firm SIA is forming a technological partnership with German software innovator INFORM to launch a digital service to speed up the authentication process for online payments across Europe. The fraud-fighting infrastructure uses an innovative scoring engine to analyze risks in real time for all payments.

Payments 130

Payments Compliance Fraud User Experience 130

PYMNTS

DECEMBER 3, 2020

For all of the innovation that's occurred in the banking landscape, it's often consumers – not corporates – that benefit from the latest technologies. When you look at retail banking, there have been a couple of newcomers in the market in recent years who come in with shiny, new apps," he said. "So The Drive To Upgrade.

User Experience 264

User Experience Fintech Innovation Technology 264

PYMNTS

MARCH 26, 2020

But as of 2020, it is a subject upon which seasoned experts can disagree, in a world where traditional banks and FinTechs are operating in parallel in the market – and, in many cases, are offering similar services for consumers. But the FinTechs, Baird noted, are adapting and innovating around that issue.

Innovation 241

Innovation Fintech Data Examples 241

PYMNTS

JUNE 22, 2020

Many businesses today see selling products in new markets as a growth opportunity. Expanding into a new market — even one as geographically close as Mexico, for example — would present a number of logistical hurdles that many businesses may not be equipped to handle. Global Reach, Local Payments Solutions.

Strategy 230

Strategy Payments America Examples 230

PYMNTS

AUGUST 12, 2019

Founded by Lamine Zarrad and George Kurtyka in 2017, Joust aims to help independent professionals find more financial stability and avoid late payments amid the irregular payment system for freelance work. Our platform not only saves time, but also reduces uncertainty and mitigates the risk of late and non-payment.”.

Payments 143

Payments FDIC User Experience Apple 143

PYMNTS

APRIL 22, 2016

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth.

User Experience 100

User Experience Digital Banking Customer Experience System 100

PYMNTS

JUNE 27, 2017

He also offers advice for how to innovate in the field. Here is an excerpt of the conversation: PYMNTS: How would you define your company’s approach to innovation? PYMNTS: Where do you look for innovative ideas, and why? PYMNTS: What is the most innovative thing you’ve ever done? JB: Innovation often means taking a risk.

Innovation 145

Innovation System Mobile Trends 145

PYMNTS

JULY 5, 2017

Innovation is both genesis and lifeblood for companies, especially within the payments space. PYMNTS: How would you define Applause’s approach to innovation? PYMNTS: How would you define Applause’s approach to innovation? Our approach to innovation is two-fold. Innovation is only valuable if it’s usable.

Innovation 121

Innovation Customer Experience Mobile Security 121

PYMNTS

FEBRUARY 12, 2019

Metabank has launched a new payments platform to help its partners disburse funds almost instantly, according to a release by the company. The new platform includes Mastercard Send, a push payments service designed to rapidly send money in the U.S. and also across borders.

Payments 146

Payments United States User Experience Cards 146

PYMNTS

FEBRUARY 28, 2019

They must also excel at securely handling payments and personal data, while recommending services at the right moment to enhance transactions along the way. Around the Payments and Platform Economy World. Airbnb on Payments, User Friction and Security Challenges in a Global Market.

Payments 183

Payments User Experience Training Case Study 183

PYMNTS

OCTOBER 9, 2020

Watchers of the B2B payments space already know how overwhelming the power of inertia can be. I think one of the most interesting things in terms of how [the pandemic] has revolutionized and accelerated all things digital payments is that companies historically are really slow or hesitant to adopt new payment modalities,” Harris said. “An

Payments 185

Payments User Experience Industry Fintech 185

PYMNTS

JUNE 4, 2019

Visa and Currencycloud, an enterprise-class payments platform, announced on Tuesday (June 4) a partnership to drive more innovation in cross-border and travel payments. It will account for more than a fifth of the global eCommerce market.

Payments 139

Payments Charlotte User Experience Innovation 139

PYMNTS

OCTOBER 29, 2020

Digital payments have become commonplace for businesses and individuals alike, with the global payments market expected to be valued at $6.7 Along with this surge in digital payments’ volume has come a growing demand for seamless payment experiences. Hurdles Facing Business Payments. trillion by 2023.

Payments 213

Payments Fraud Meeting Security 213

PYMNTS

NOVEMBER 5, 2018

TreasuryXpress has announced a partnership with Hedgebook , a global provider of Cloud financial risk and derivative management software, to enable underserved mid-market treasury organizations with complex cash and risk management requirements.

Marketing 128

Marketing Risk Management Resources User Experience 128

PYMNTS

NOVEMBER 18, 2020

Mastercard is teaming up with Network International , which works in digital commerce for the Middle East and Africa, to help drive the adoption of commercial payment services in that region, according to a press release.

Cards 188

Cards Regional User Experience Payments 188

PYMNTS

SEPTEMBER 12, 2017

Innovation happens when you least expect it. Those we call “innovators” are simply the ones who endeavor to solve the problems in front of them by any means necessary. Only later do others look at them and call them “innovators.” PYMNTS: Where do you look for innovative ideas, and why? The conversation is excerpted below.

Innovation 122

Innovation ATM Trends Mobile 122

PYMNTS

MARCH 2, 2020

Corporate payments innovation has cast a wide net to tackle the many pain points businesses experience today, with accounts payable (AP) one of the most popular targets for disruptors. But supplier payments are far from the only scenario in which businesses face friction when initiating a transaction.

Payments 151

Payments Cards Meeting Lending 151

PYMNTS

SEPTEMBER 3, 2019

CellPoint Mobile, which specializes in digital commerce and payment solutions for airlines and travel companies, today rebranded as CellPoint Digital with a new website and product offerings, the company said in a press release on Tuesday (Sept. A true omnichannel platform will revolutionize the way travel merchants operate and thrive.”

Mobile 129

Mobile Payments Branding User Experience 129

PYMNTS

AUGUST 19, 2019

Crypto.com has launched “Pay Your Friends,” which will allow for no-fee, direct crypto payments and offers a $50 equivalent in rewards for getting friends to use the Crypto.com Chain (CRO), according to reports. What we want to achieve with ‘Pay Your Friends’ is to give our users a reason to bring all their friends into cryptocurrency.

Payments 160

Payments User Experience cryptocurrency Cards 160

PYMNTS

JANUARY 29, 2019

Unlike most of the other big-ticket purchases in a consumer’s life, where cutting-edge options for financing abound, innovations in the travel market have been far fewer. trillion leisure travel market is ripe for the same kind of digital lending options that have emerged in other parts of the retail ecosystem.

Payments 151

Payments Innovation Hawaii Lending 151

PYMNTS

JANUARY 11, 2021

After the acquisition, Goldiam was able to successfully beta-test and complete a soft launch for the site, which plans to cater to a new market segment for the U.S. Goldiam now hopes to make new avenues in its digital push, securing more business on better payment terms and a better margin profile, the report says.

Retail 197

Retail US User Experience Innovation 197

Bobsguide

MAY 26, 2022

Generation Life – a leading life insurance company that’s been providing Australians with tax-effective investment solutions for over 18 years – has launched its innovative new lifetime income solution, known as Generation Life LifeIncome, on GBST’s cloud-based wealth administration platform, Composer.

Technology 148

Technology Management Innovation User Experience 148

PYMNTS

FEBRUARY 29, 2016

Just because businesses are interested and willing to adopt payments innovations doesn’t mean it’s going to happen. Governments and banks have a lot to do with developing an ecosystem that supports adoption of payments technologies for both consumers and corporates, and DeLuca sees some stark differences between the U.K.

Innovation 100

Innovation Fintech Tools Technology 100

PYMNTS

OCTOBER 7, 2019

The good news for customers — and the challenge for financial services players, both established and emerging as the decade comes to a close — is that when it comes to payments, this is the era of customer choice. Bitcoin, Libra, instant payments, Open Banking — these were the big subjects on repeat last week, Dobbie told Webster.

Payments 167

Payments Innovation System Security 167