PYMNTS

JULY 2, 2020

Although CU members want innovation in member loyalty and rewards, most credit unions are not delivering these programs up to the desired standards. Credit union members’ high expectations when it comes to loyalty innovation do not necessarily make or break their banking relationships. Loyalty Innovation Strategies .

Innovation 155

Innovation Branding Tools Innovation Strategies 155

Abrigo

JUNE 4, 2024

You might also like this on-demand webinar, "Navigating uncertain times: Strategies for risk management and compliance." Takeaway 2 The panel encouraged banks and credit unions to change their approach to compliance and technology, getting compliance involved sooner in new initiatives to encourage safe innovation.

Compliance 222

Compliance Community Bank Community Conference 222

PYMNTS

DECEMBER 3, 2020

For all of the innovation that's occurred in the banking landscape, it's often consumers – not corporates – that benefit from the latest technologies. So far, corporate banking users are always left out in the cold.". The Drive To Upgrade. Connectivity Is Key.

User Experience 264

User Experience Fintech Innovation Technology 264

PYMNTS

SEPTEMBER 24, 2019

The bumpy road cryptos face under scrutiny from regulators (we’re looking at you, Libra ) was a springboard into a larger discussion between Zac Cohen, general manager at Trulioo , and Karen Webster on the challenges FIs and others face when deploying new technologies. Toward an Interoperable ID System.

Innovation 182

Innovation Fraud Technology Security 182

PYMNTS

APRIL 22, 2016

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth. Functionality first.

User Experience 100

User Experience Digital Banking Customer Experience System 100

ZootBlog

OCTOBER 11, 2016

This norm of using mobile devices to do everything from shopping to banking, mean security and a great user experience need to go hand-in-hand. We covered everything from pain points to fraud and compliance and best practices to manage it all. That is a staggering statistic clearly pointing to a poor user experience.

User Experience 60

User Experience Mobile Data Las Vegas 60

Perficient

AUGUST 25, 2020

Hiral Shah , lead technical consultant, recently shared her thoughts on advocating for your work with BuiltIn Boston and Laura Kenny , Talent Acquisition Coordinator , wrote about in the article How Perficient Employees Slay Impostor Syndrome , a topic that everyone has the potential to experience. Find Your Support System.

Technology 572

Technology Groups Training Management 572

PYMNTS

OCTOBER 18, 2017

Innovation is oxygen in payments. For financial services firms, innovation is spurring speed, killing friction and fostering loyalty among customers. That, itself, begs the question: What is innovation, really? explained there is wide variation in the definition of innovation.

Innovation 140

Innovation Compliance Community Bank Strategy 140

Perficient

SEPTEMBER 15, 2020

And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Today, entire industries such as healthcare, banking, insurance, and business-to-business (B2B) sales are being rewired around customers and end users.

User Experience 427

User Experience Innovation Branding Customer Experience 427

PYMNTS

JULY 16, 2019

Silicon Valley’s Ondot Systems has developed a new cloud service for debit and credit card issuers that offers a great user experience while also being fast, easy and accessible, Ondot said in a press release.

Innovation 128

Innovation Compliance User Experience Cards 128

Insights on Business

DECEMBER 12, 2018

The resulting impact has run deep in the form of escalating fines, reorganizations, reviewing of business objectives, and managing tarnished corporate reputations. Rather, effectively managing risk comes with a recognition that it is both essential and the responsibility of everyone across the organization.

Innovation 111

Innovation Compliance User Experience Regulation 111

PYMNTS

JUNE 6, 2019

Digital services and consulting company Infosys is teaming up with Microsoft to deliver smart buildings and spaces (SB&S) initiatives for construction, architecture, engineering, real estate development and facilities management, according to a release by Infosys. We are energized by this new collaboration with Infosys. ”

Analytics 134

Analytics Innovation User Experience Operations 134

PYMNTS

JULY 5, 2020

In addition, the release says BNY Mellon’s new updates will also include multiple channels for clients, like real-time application programming interface (API) integration, batch-file services and an online interface for users, with the API feature including full integration with clients’ past treasury and vendor management systems.

Payments 240

Payments User Experience New York Fraud 240

PYMNTS

JANUARY 31, 2018

That’s a metaphor, of sorts, and a caution for treasury management professionals as they navigate their swivel chairs, swiveling between spreadsheets on their desks, computer screens on desktops and even apps on their phones and tablets. When it comes to data, beware the swivel chair. But embrace integration. Why the disconnect?

Management 116

Management Data social media System 116

PYMNTS

DECEMBER 28, 2020

Yet within the traditional FIs, it’s been important to push through the inertia that has tempered innovation. Drilling down a bit into those innovation efforts, he said, FinTechs and software companies, in general, are trying to become payment companies. Where The Banks Are Focused . Sassone pointed to the fact that half of all U.S.

Payments 215

Payments Innovation Software Fintech 215

PYMNTS

NOVEMBER 12, 2020

The Financial Stability Board this month issued a warning for financial institutions (FIs) that outsource key technologies and functions, warning of " systemic risk " associated with too much reliance on a third-party partner. Visa Launches FinTech Collaboration Initiative In Europe. ThinCats Links Up With Open Banking FinTech Salt Edge.

Fintech 220

Fintech User Experience System Data 220

PYMNTS

MARCH 11, 2020

The company said it’s currently working with lenders, loan management software and banks on its credit disbursal approach. Innovations in the payments technology space have played a crucial role in driving this evolution. With the new API, Carefree has plans to aid more than 1,000 businesses to automate loan disbursals by 2021.

Lending 130

Lending User Experience Capital Innovation 130

Cisco

JANUARY 10, 2023

As a change agent serving the financial services industry for over 20 years, it is a great privilege to collaborate with Bank, Insurance, and Wealth Management institutions to devise and execute digital transformation strategy, solve complex business problems, and leverage technology to strengthen business results.

Digital Strategies 174

Digital Strategies Strategy America Innovation 174

Perficient

AUGUST 4, 2020

The order often has to be approved by a purchasing manager within the organization, though sometimes the purchasing associate will re-order from a previous transaction and only check the items that frequently change from week to week. Just having technology is only half the solution; for mobile, the user experience is vital.

Mobile 352

Mobile Management Retail User Experience 352

PYMNTS

NOVEMBER 5, 2020

As the B2B commerce landscape innovates, it is continually after that "Amazon-like" experience forged in the consumer commerce world. But for B2B vendors and suppliers, the unique needs of corporate customers cannot be ignored, making a consumer-like buying experience particularly complex. Pricing Complexities.

Online 358

Online Strategy System Technology 358

PYMNTS

JANUARY 6, 2021

The discussion took place as Diaz looked back at the 15 months that have passed since Banxico launched Cobro Digital (CoDi), the national digital payments platform that uses QR codes and NFC to enable users to transact with mobile devices. But as Diaz stated, the model is based on sound economic principles. Why Not Just Merge These Things?’.

Payments 363

Payments User Experience System Mobile 363

PYMNTS

FEBRUARY 29, 2016

Just because businesses are interested and willing to adopt payments innovations doesn’t mean it’s going to happen. Other key players in the adoption curve include government entities and financial institutions, says Bottomline Technologies Managing Director of Digital Banking Norm DeLuca. We do a lot of business in the U.K.

Innovation 100

Innovation Fintech Tools Technology 100

PYMNTS

AUGUST 12, 2019

Founded by Lamine Zarrad and George Kurtyka in 2017, Joust aims to help independent professionals find more financial stability and avoid late payments amid the irregular payment system for freelance work. We’re pleased to be part of Joust’s innovative solution targeting an underserved and increasingly important segment of the U.S.

Payments 143

Payments FDIC User Experience Apple 143

PYMNTS

JULY 29, 2019

This means CUs must be carefully attuned to member’s financial needs and the innovations they want most as CUs invest in new products and services aimed at improving the way members engage with their FIs. Most CUs strive to delive r a simple, personalized user experience. Around the Credit Union World. About the Tracker.

Pennsylvania 173

Pennsylvania Analytics Maryland Innovation 173

Bobsguide

APRIL 13, 2022

Banque Misr extends collaboration with Finastra, selecting Fusion Trade Innovation and Fusion Corporate Channels to boost its offering and attract new customers. Ahmed Diab, Country Manager – Egypt at Finastra said, “Banque Misr is one of the leading national banks in Egypt, with a big market share of trade finance business in the region.

Regional 113

Regional Innovation User Experience Software 113

PYMNTS

NOVEMBER 23, 2020

Small and medium-sized businesses (SMBs) got their clocks cleaned by the pandemic, and turning to their traditional lending sources, they’ve encountered sclerotic systems and outdated policies not conceived for the needs of the recovering Main Street merchants of 2021. Meanwhile, for many, their primary banking relationships went fallow.

Data 143

Data User Experience Fintech Lending 143

Gonzobanker

JULY 6, 2021

As information technology departments move from being the provider of all technology services to orchestrator of technology innovation, chief information officers are rightfully asking, “How do we reinvent ourselves in this digital age when we’re saddled with legacy tech debt of 30-year-old, difficult-to-integrate, flat-file-based core systems?”.

Strategy 156

Strategy System Risk Management Technology 156

PYMNTS

SEPTEMBER 24, 2020

At a high level, the same consumers whose day jobs are to manage a company’s payments and financial controls have become accustomed to the seamless and highly personalized commerce opportunities that are available in their daily lives. Those executives will expect improved risk management services from their banks.

Payments 237

Payments Data Fintech User Experience 237

PYMNTS

FEBRUARY 21, 2020

As is often the case with technology adoption, small business (SMB) owners are seeking services and solutions that offer the same convenience and optimized user experiences provided in their personal lives. Self-Service Opportunities (And Barriers). .” Driving Down Costs.

Policies 141

Policies Management System User Experience 141

PYMNTS

NOVEMBER 18, 2016

Nexus Systems is partnering with a real estate technology company to help the industry adapt to more sophisticated accounts payable and procurement processes. Reports Thursday (Nov. 17) said Nexus is teaming up with MRI Software to develop an AP and procure-to-pay solution fit for the real estate sector. ”

Software 100

Software United States User Experience System 100

PYMNTS

APRIL 12, 2018

The corporate travel and expense management space is a bit of a conundrum. A surge in FinTech innovation, new industry players and the embrace of cutting-edge technologies – like artificial intelligence and mobile payments – positions the T&E market as an example of how B2B payments can, in fact, be innovative.

Innovation 101

Innovation User Experience Management Policies 101

FICO

APRIL 26, 2016

Today we are introducing a major leap-forward in the practice of prescriptive analytics and decision management. The latest version of FICO® Decision Management Suite provides everything businesses of all sizes need to rapidly develop innovative analytic applications and improve business agility – just like a start-up.

Analytics 40

Analytics Management Innovation How To 40

ZootBlog

AUGUST 16, 2019

The post Are Legacy Systems Holding Your Bank Back? appeared first on Zoot Solutions.

System 76

System User Experience Risk Management Operations 76

PYMNTS

MARCH 16, 2018

Remlinger, Project Manager — Solutions for Business at foreign exchange technology firm OANDA. Because APIs facilitate integration between two services, the technology allows FinTechs to innovate in their niche markets, rather than attempting to be a jack of all trades. “I

Risk Management 134

Risk Management Survey Management Fintech 134

PYMNTS

OCTOBER 18, 2019

Pay by Bank app offers a best-in-class digital payment solution that optimizes user experience while making transactions more secure and reducing fraud,” said Suren Nawalkar, senior vice president of consumer applications at Mastercard. WHSmith is excited to launch Mastercard’s innovative new payment method, Pay by Bank app.

Retail 116

Retail User Experience ATM Security 116

PYMNTS

DECEMBER 29, 2020

It’s great to see the prioritization on innovation with this bill,” Wingert said, calling the AML regulatory changes important. However, Wingert said the fact remains that many financial institutions, merchant acquirers and online stores are missing important risk signals by overlooking a proven approach to fraud and risk management.

Fraud 270

Fraud Compliance cryptocurrency Security 270

FICO

MARCH 2, 2021

Right now, there has never been a better time to plug into pre-emptive, automated and AI-driven customer management. Crucially, customers also noted an easing of common pain points that helped improve their overall experience in banking. The numbers are starting to reveal the scale of the debt tsunami. Source: OpenWrks.

Management 52

Management US UX Guidelines 52