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Trust And Speed Light A New Path To Omnichannel Retail

PYMNTS

For retailers, nothing really ever comes easy — and things aren’t getting any easier, at least when it involves gaining and retaining customers. Indeed, as the recently completed National Retail Federation (NRF) retail show in New York City demonstrated, commerce keeps moving to what Webster called in the webinar a “customer-centric approach.”

Retail 137
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Signifyd Data Shows Fraud Is Actually Declining

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Fraud isn’t perpetrated by a random assortment of individuals; it’s organized crime. It’s “fraud as a Service.” It’s a very unfair match, if you ask Skye Spear, VP of eCommerce fraud-fighting firm Signifyd. “I Good news, of course, but that doesn’t mean the pressure is any less. Classic fraud deflection is rules-based.

Fraud 109
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Five At Five: Apple Faces New Fine Rule In Australia

PYMNTS

Welcome to Five at Five, your late look at the day’s payments and commerce news. In addition, two major retail chains have upped their digital efforts, and behavioral biometrics is attracting more of the spotlight. The chain is also rolling out a voice-activated mirror in its flagship New York City location.

Apple 100
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Five At Five: France Aims To Tax Big Tech

PYMNTS

Welcome to Five at Five, your late look at the day’s payments and commerce news. NCR makes a fraud prevention move, Airbnb landlords get a hefty fine, Amazon does a split take and a transit startup lands a big investment. NCR Buys StopLift To Prevent Retail Fraud. Amazon Eyes Two-City Split For HQ2.

Taxes 108
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Ex-QVC Executive Gets 2.5 Years In Prison For Defrauding Company

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Falkowski was sentenced to 30 months in a federal prison for being the brains behind a $1 million fraud scam. To protect himself, he created faulty invoices to trick QVC into paying for his fraud. The fraud happened from 2008 until he was fired in 2013, noted the report. QVC former director James D.

Company 102
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Caribou Coffee Spills The Beans On Customer Loyalty In The Mobile Age

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Fraudsters continue to haunt the mobile order-ahead industry, however, with friendly fraud being a particularly well-documented menace. DoorDash ’s competitor, Grubhub , is taking heat from the New York City Council, which is asking it to pay back restaurants for fees charged for phone calls that did not result in sales.

Mobile 131
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NJ Lawmakers: Brick-And-Mortars Must Accept Cash

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Lawmakers in New Jersey have passed a bill to ban stores from going cashless. According to Chain Store Age , the legislation requiring all brick-and-mortar retailers to accept cash was unanimously approved by the N.J. But companies like Amazon , as well as other major retailers, have spoken out about the legislation.

NJ 133