PYMNTS

DECEMBER 3, 2020

For all of the innovation that's occurred in the banking landscape, it's often consumers – not corporates – that benefit from the latest technologies. Corporates are seeking modern user interfaces (UIs) with a consistent user experience across channels, including mobile platforms. The Drive To Upgrade.

User Experience 264

User Experience Fintech Innovation Technology 264

PYMNTS

MAY 27, 2020

Banks, FinTechs and small business solution providers have rallied around the effort to ease the digitization transition. Nikita Melnikovs , member of the board at card payments technology company DECTA , told PYMNTS in a recent interview that for many SMBs, the most obvious first step to the online migration may not actually be the best one.

Online 179

Online Payments User Experience How To 179

PYMNTS

DECEMBER 12, 2018

Financial institutions are in the midst of becoming more mobile, with many of those legacy operations opting to — or at least considering — working more closely with FinTech providers to upgrade services, retain customers and acquire new ones. The debut of 5G promises to add another tool that can aid such efforts. What does that mean, then?

Fintech 211

Fintech Mobile Analysis Technology 211

PYMNTS

APRIL 26, 2019

Citigroup ’s Global Head of Payments and Receivables Manish Kohli is relying on technology to increase its payment business. Our strategy has to be very simple,” Kohli told his team recently , as he laid out his mission to ensure that the payments industry keeps up with the pace of technology development.

Tools 179

Tools Payments User Experience Innovation 179

Bank Innovation

OCTOBER 11, 2019

While large consumer-facing fintech companies like Square, Klarna, Affirm and others tout speed and efficiency of their user experiences, card issuing and processing startup Marqeta‘s technology supports their payment capabilities, with its APIs allowing […].

Marketing Strategies 210

Marketing Strategies Strategy User Experience Marketing 210

PYMNTS

FEBRUARY 19, 2020

With speed being the most obvious value proposition of real-time payments capabilities, it’s not difficult to imagine that corporate payers would be eager to embrace faster payments functionality in their accounts payable (AP) departments. And for many firms, that’s exactly what they’re beginning to do.

Payments 287

Payments Fraud Survey Fintech 287

PYMNTS

JULY 28, 2020

The collaboration promises to accelerate Mastercard Labs, the financial services company’s research and development arm that is dedicated to bringing payment solutions to market quicker. Earlier this year, Michael Miebach , Mastercard’s chief product officer, told PYMNTS that there is no use in fighting the evolution of payments.

Payments 168

Payments Innovation User Experience Cards 168

PYMNTS

NOVEMBER 26, 2019

Lithuania wants to become a global FinTech powerhouse. In recent years, the market has gone from one struggling with high financial illiteracy and limited card acceptance, to a bright spot in Europe for FinTech innovation. Regulation is perhaps the strongest driver of Lithuania’s FinTech-friendly environment.

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Compliance Regulation Fintech Resources 182

PYMNTS

SEPTEMBER 15, 2020

Kikkeri said that’s why FIs must consider how to leverage their FinTech partnerships and push to market the digital services that customers have become habituated to in the past six months. Apple and Google are bringing a new level of user experience to banking and payments that did not exist before now,” Kikkeri said.

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Fintech Idaho Apple Google 224

PYMNTS

JULY 31, 2019

This starts with payment technology, the essential infrastructure needed to support current and future digital payment developments, from contactless and push payments to transactions on real-time payment rails. Payment technology is in many ways the flagship among the fleet of innovations that banks are pursuing.

Innovation 151

Innovation Report UX User Experience 151

Bank Innovation

NOVEMBER 15, 2019

While large consumer-facing fintech companies like Square, Klarna, Affirm and others tout speed and efficiency of their user experiences, card issuing and processing startup Marqeta‘s technology supports their payment capabilities, with its APIs allowing […].

Tools 170

Tools User Experience Cards Fintech 170

Bank Innovation

SEPTEMBER 28, 2017

EXCLUSIVE— With the help of APIs and other technologies, U.S. To move forward, financial institutions are going to have to take a closer look at the user experience, Eric Hazard, CEO for fintech venture capital […].

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UX User Experience Capital Fintech 306

PYMNTS

NOVEMBER 13, 2020

Looking at the plight of migrant workers and those working abroad during the COVID event, PYMNTS November 2020 Smarter Payments Tracker® powered by Nium notes that, “Legacy FIs can struggle to provide affordable remittance services that meet migrant workers’ needs, and their dependency on correspondent banking networks can drive up service costs.

Payments 259

Payments User Experience Meeting System 259

PYMNTS

APRIL 22, 2016

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth. Canadian to the core.

User Experience 100

User Experience Digital Banking Customer Experience System 100

PYMNTS

JANUARY 22, 2019

At the World Economic Forum in Davos, Switzerland, executives of PayPal and Mastercard touted partnerships between financial technology companies and banks as a positive way to gain customers’ trust and innovate new ways for customers to interact with their finances. On Tuesday (Jan.

Fintech 194

Fintech Apple User Experience Examples 194

PYMNTS

OCTOBER 1, 2019

Commercial payments firm Bottomline Technologies is rolling out advancements to its invoice automation platform that uses artificial intelligence (AI), the company announced in a press release on Tuesday (Oct.

Fintech 116

Fintech User Experience Data Analytics 116

PYMNTS

SEPTEMBER 24, 2020

At a high level, the same consumers whose day jobs are to manage a company’s payments and financial controls have become accustomed to the seamless and highly personalized commerce opportunities that are available in their daily lives. The consumerization of B2B payments is taking its cue from contextual commerce.

Payments 237

Payments Data Fintech User Experience 237

PYMNTS

NOVEMBER 12, 2020

It may be an open road for open banking as, three years after the rollout of the second Payment Services Directive (PSD2), bank-FinTech collaborations and new initiatives unlocking bank account data continue to flourish. Visa Launches FinTech Collaboration Initiative In Europe. Poland's mBank Taps Treasury Pricing FinTech.

Fintech 220

Fintech User Experience System Data 220

PYMNTS

DECEMBER 8, 2017

Payment Rails is making its official step into the cross-border payments market through the launch of its application program interface (API) and payment platform, the company said Thursday (Dec. Payments Rails is rewiring how business payments are sent around the world,” said the company’s co-founder and CEO Tim Nixon.

Payments 195

Payments UX User Experience blockchain 195

PYMNTS

JANUARY 21, 2021

In an interview with PYMNTS, Avi Cohen , co-founder and CEO of FinTech company The Floor , said boosting digital offerings and bringing new ones to market demands quick decision making as banks seek to improve user experience and user engagement. Now, he said, “innovation needs to also be incorporated internally.

Management 303

Management User Experience Innovation Fintech 303

PYMNTS

JANUARY 17, 2018

While this industry is largely reliant on corporates’ adoption of innovative technology, it is also instrumental to getting issuing banks in on the movement. According to the executive, the key is to work “with banks, not against them” – a sentiment that has become a mantra for many in the FinTech market.

Fintech 187

Fintech Data Cards Innovation 187

PYMNTS

OCTOBER 29, 2020

With more and more FinTechs introducing their own banking services, the competition is heating up. Small business lending platform BlueVine is the latest FinTech to take this path, having taken the wraps off of its banking solution this week with the launch of BlueVine Business Banking. First Horizon Bank Adopts NCR Technology.

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US Fintech Tennessee Compliance 203

PYMNTS

APRIL 24, 2020

FinTechs are also emerging as major CU competitors. Among FinTechs that are interested in developing new peer-to-peer (P2P) payment, real-time payment and installment credit products, PYMNTS research shows that half intend to sell those products directly to their end-users. We surveyed 4,058 U.S. percent and 72.5

Data 187

Data Innovation Digital Banking Meeting 187

PYMNTS

MARCH 4, 2020

In a Masterclass conducted by Karen Webster, Norm DeLuca, managing director of banking solutions at Bottomline Technologies , said banks must put corporate clients at the center of their digital transformation roadmaps, helping those enterprises capitalize on the competitive advantage fostered by advanced technologies.

User Experience 203

User Experience Data Fintech System 203

PYMNTS

OCTOBER 9, 2020

Watchers of the B2B payments space already know how overwhelming the power of inertia can be. I think one of the most interesting things in terms of how [the pandemic] has revolutionized and accelerated all things digital payments is that companies historically are really slow or hesitant to adopt new payment modalities,” Harris said. “An

Payments 185

Payments User Experience Industry Fintech 185

PYMNTS

NOVEMBER 23, 2020

Being resourceful entrepreneurs, more SMBs began exploring the universe of FinTech payment offerings last spring and adding app-driven, platform-based solutions to solve imminent cash flow problems. For faster forms of payment. Even B2B payments now need to be delivered with a better user experience, and much work remains.

Data 143

Data User Experience Fintech Lending 143

PYMNTS

MARCH 17, 2020

Small businesses, particularly those launched by younger entrepreneurs, are often assumed to be a key driver of B2B FinTech innovation as business owners seek sophisticated, automated technologies to run their businesses. SMBs’ Technology Challenge. “They have a hard time using online banking.

Millennials 168

Millennials User Experience Alabama Tools 168

PYMNTS

JANUARY 14, 2021

Through the initiatives in the policy, the goal is to foster the advancement of digital technologies and create new financial services and products. Open banking , which is used across numerous countries, facilitates the connections and permissions between users’ banking data and third-party financial platforms.

Innovation 225

Innovation Policies User Experience Security 225

PYMNTS

MARCH 26, 2020

As Davis noted, larger banks, including regional players, tend to have their own technology platforms — and direct integrations into their own networks — to enable mobile and contactless payments. Though there has been an increasing spirit of cooperation between FinTechs and traditional FIs, there’s still a lot of ground to cover.

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Community Community Bank Mobile Cards 247

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. Currently, Dock has 250 clients that use FICO technologies to fight fraud.

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Fraud Technology social media Innovation 52

PYMNTS

MAY 19, 2020

FinTech startup unicorn Brex has closed a $150 million funding round led by previous investor DST and new investor Lone Pine Capital, Brex said in a statement on Tuesday (May 19). It instituted a rewards program and integrated contactless payments with Apple Pay and Google Pay.

Tools 142

Tools Management Capital User Experience 142

PYMNTS

MARCH 11, 2020

Cashfree , one of India’s biggest business payments platforms, has announced that it has launched a new suite of payment products aimed at lending companies and non-banking financial companies (NBFCs), to facilitate easier loan disbursals across all platforms, according to a press release.

Lending 130

Lending User Experience Capital Innovation 130

PYMNTS

OCTOBER 20, 2020

Since the start of the COVID-19 pandemic, retailers, business leaders and consumers have all been trying to wrap their heads around the shifts in retail and payments. One thing holds true for the changing scop of payments and FinTech: Businesses and consumers alike need to prepare for the continued, swift shift to mobile.

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Survey Mobile Retail User Experience 218

PYMNTS

APRIL 23, 2020

As one-person operations, they often lack the resources and know-how to manage professional finances in a compliant and efficient way, yet they have more complex tax, payments and cash flow management needs than the average individual. Easing The User Experience. That means cutting out the jargon. According to Hogan, the U.K.’s

User Experience 141

User Experience Management Taxes Fintech 141

PYMNTS

DECEMBER 18, 2018

Resulting from its partnership with FinTech firm Narmi , the upgrades target the customer experience, according to Radius CEO and President Mike Butler. “Our national client base demands a great 24/7 digital banking experience across all of their devices, and this enhanced technology provides just that,” he said.

Mobile 122

Mobile User Experience Digital Banking Fintech 122

PYMNTS

DECEMBER 8, 2017

Financial services application program interface (API) platform FI.SPAN is collaborating with B2B payments company Beanworks to create a corporate payments hub , the companies announced Thursday (Dec. FI.SPAN will integrate third-party FinTech services into the hub, the firms explained, and deploy APIs to facilitate payment processing.

Marketing 100

Marketing Payments User Experience US 100

PYMNTS

APRIL 14, 2020

As AP and AR innovation progresses, FinTechs are also exploring how integrating AP and AR between buyer and supplier can elevate efficiencies and savings even further. This is particularly important in today’s environment, according to Bottomline Technologies CEO Rob Eberle. Upflow On AR’s Role In Late Payments.

Payments 195

Payments User Experience Operations Technology 195