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NEW DATA: Relevance Test: Majority Of Consumers Find Bank Web Content Lacking

PYMNTS

Restrictions on in-branch interaction are now causing financial institutions (FIs) to better engage with consumers and offer personalized banking experiences with mobile apps, online chat and contextual video content. This suggests that consumers use them more than they would like, or may have expected to, during the pandemic.

Video 224
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Using Online, Social Data To Make ‘Thin Files’ Thick

PYMNTS

Can the data trapped in “Digital Exhaust” – like online and social media data – be used to validate identity and predict fraud? Suppose you could build a model that would help financial institutions of any kind fill in those gaps with online and social data that could make thin files thick without increasing their risk?

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Facebook Tests Messenger Platform For High School Students

PYMNTS

As Facebook tries to bring post-millennials onto its platform, the social media network appears to be at work on a feature geared toward high school students. The mobile app can be downloaded on a tablet or smartphone, activated and then controlled through a parent’s account.

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New Data: Consumers Want Banks To Use Location Data To Keep Accounts, Transactions Fraud-Free

PYMNTS

They use their mobile devices for everything from checking the weather to posting on social media to pulling up real-time maps and using them to navigate to new destinations. This is especially true for Generation X and millennial consumers, at 37 percent and 36 percent, respectively. For more insights, download the report.

Fraud 171
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Shoot and score: Tips for winning a new business valuation client

Abrigo

The score: If your online presence could use an overhaul, take action and check off the relevant boxes, ensuring that your site not only accurately reflects the work that you do, but also your firm’s brand. Generation X and Millennials increasingly supplement their online research with social media searches.

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What The Trendsetters Say About How We Will Pay Next Decade

PYMNTS

Retailers scour social media to find influencers and designer bellwethers to turn trends into sales. In the payments ecosystem, we need look no further than the bridge millennial for how the connected purchasing experience will evolve over the next decade. consumers shop and pay — today and in the future.

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Fishing Interconnected Waters For Brick-And-Mortar Success?

PYMNTS

From eCommerce warehouses like Amazon to social media sales, it’s no secret that constant connectivity has changed many consumers’ shopping habits. But while more people opt for mobile and online channels than ever, traditional brick-and-mortar retail hasn’t vanished. from 1 percent to 20 percent.