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Commander In Chief: Mitek Systems’ CEO Innovation Download

PYMNTS

He also offers advice for how to innovate in the field. Here is an excerpt of the conversation: PYMNTS: How would you define your company’s approach to innovation? PYMNTS: Where do you look for innovative ideas, and why? PYMNTS: What is the most innovative thing you’ve ever done? JB: Innovation often means taking a risk.

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Survey shows that tools with strong user experience are key to better risk management across the enterprise

Insights on Business

In the current complex regulatory environment (see Figure 1), and with growing costs associated with reporting, Know Your Customer (KYC), sanctions and the like, it is important to have effective and user-friendly governance, risk and compliance (GRC) tools that staff will readily adopt and use. Another is a low touch, zero training model.

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New Canadian Digital-Only Bank Banking On User Experience

PYMNTS

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth. “It’s

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Study: The 12 Features That Have Helped Restaurants Make 2020’s Digital Shift — And Drive Sales

PYMNTS

In the face of the global pandemic, restaurant chains have had to alter their service operations to accommodate social distancing requirements and the new normal as we know it. So, what digital innovations should restaurants use to boost customer engagement and which solutions can help them generate more revenue during this time?

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What Quibi’s Flameout Teaches Us about Behavior Change

Perficient

Last week mobile TV platform Quibi announced plans to shut down operations, just seven months after a promising debut. But while Quibi was aiding users’ ability to watch TV, it was hampering access in other ways. Yet the platform’s self-imposed user experience shortcomings left the company exposed to new headwinds.

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NEW REPORT: How Voice Assistants Help Win Consumer Spend – And Their Trust

PYMNTS

Many merchants are in the middle of a journey to digitize their operations and boost sales, but there is no one-size-fits-all approach to how merchants should accomplish this. This leaves many in the dark about the specific steps they should take to optimize their operations for their particular circumstances.

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How Shutterstock Relies On Fast Disbursements For Contributor Loyalty

PYMNTS

Stock content provider Shutterstock made disbursement innovations to satisfy its more than 1 million contributors, noted Vice President of Content Operations Paul Brennan in a recent interview with PYMNTS. Content creation is symbiotic — creatives need online platforms to disseminate their work and platforms need artists to operate.

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