PYMNTS

OCTOBER 11, 2018

Consumers expect fast, efficient service that barely requires them to look up from their smartphones, and the modern QSR needs to innovate accordingly. She discussed the new technologies the franchise is currently testing — including kiosks, apps and loyalty programs — at its nearly 30,000 locations in the U.S. Attention To Innovation.

Innovation 158

Innovation Mobile Online Customer Experience 158

PYMNTS

OCTOBER 3, 2019

The sale of shoes online has come a long way since the dawn of eCommerce – and footwear continues to help drive innovation in the retail space. Domizi, previously fashion and retail lead at Google, will develop Tod’s digital communication and online sales, a key component of the brand’s new “Factory” business model.

Innovation 116

Innovation Retail Google Online 116

PYMNTS

SEPTEMBER 14, 2017

One of the key reasons for the complicated relationship – the term “frenemies” comes to mind – is that FinTech newcomers are demonstrating innovative approaches to traditional banking practices, including financial management services and money transfers, while older banks tend to be wedded to older systems.

Innovation 191

Innovation Lending Fintech Bitcoin 191

Abrigo

APRIL 19, 2016

The Office of the Comptroller of Currency, recognizing the sweeping changes in technology and business practices that are affecting financial institutions, is recommending U.S. banks incorporate “responsible innovation” as they adapt quickly to these advances, but what exactly does that mean? Support responsible innovation.

Innovation 150

Innovation Fintech Risk Management Community Bank 150

PYMNTS

MAY 28, 2020

Businesses that did not have online shopping channels were unable to sell their products, and restaurants that did not offer online ordering for pickup or delivery could not serve their customers. Confronted with the option, most SMBs chose to innovate. Not all SMBs are equally eager to develop new technologies, however.

Maine 182

Maine Data Innovation United States 182

PYMNTS

DECEMBER 28, 2018

Shoppers had new opportunities to buy groceries without having to walk through the aisles of their local supermarkets or wait in line at checkout counters this year, as grocers rolled out digital innovations in shopping and payments. The offering comes as 4.9

Innovation 194

Innovation Sacramento Retail Kentucky 194

PYMNTS

MAY 15, 2018

In a landscape that’s fast evolving to match the needs of tech-savvy customers, credit unions are innovating to compete with larger commercial banks and FinTech firms to attract and retain customers. It’s not just online experiences that are getting upgrades. We embrace technology and I think our members have, too,” DeBoer said.

Millennials 110

Millennials Innovation Report Mobile 110

Perficient

JULY 15, 2020

Marry in people, process and technology and you have Producers and Consumers with a great value add. The explosion of data and advances in digital technologies has completely disrupted our industry as service / solution providers. Innovation pains – build vs buy decisions. Technology debt. Legacy infrastructure.

Data 497

Data Customer Experience Analytics Industry 497

PYMNTS

DECEMBER 29, 2020

Like Google’s, Apple’s and Amazon’s big device events that came before it, CES is going virtual this year, swapping out Vegas for an all-online format – which means the world will get to see the latest round of wonders put out by the tech industry. The expectation for CES is more innovation and development along that line.

Las Vegas 253

Las Vegas Innovation System Technology 253

PYMNTS

DECEMBER 7, 2020

Most are encouraging employees to work from home while also moving their back-office operations online, and payments operations are no exception. For more on these and other news items from this space, download this month’s playbook. RLJ Financial On Managing B2B Spend With Virtual Cards.

Management 268

Management Cards Company Innovation 268

PYMNTS

JANUARY 26, 2021

CU members who reported shopping online at least several times a week increased by nearly 50 percent since the pandemic began last spring. Los Angeles-based immigrant-focused technology solution provider Welcome Technologies has announced that it has selected PSCU to provide processing and support services for its first credit card offering.

Tools 276

Tools Los Angeles New Jersey Trends 276

PYMNTS

APRIL 4, 2019

Part of the growth in digital came from online marketing, Niccol told investors when discussing the latest Chipotle financials. Even so, 62 percent of customers said innovations would make them more inclined to visit QSRs in the future, according to the latest PYMNTS Restaurant Readiness Index. Chipotle’s Digital Gains.

Innovation 136

Innovation National Mobile Trends 136

PYMNTS

APRIL 24, 2020

COVID-19 has closed bank and credit union (CU) branches across the United States, sending the demand for digital banking solutions soaring as consumers hop online to manage their finances from home. However, CUs are not the only financial institutions (FIs) looking to offer digital banking innovations to their members. percent and 72.5

Data 187

Data Innovation Digital Banking Meeting 187

PYMNTS

SEPTEMBER 19, 2018

Artificial intelligence (AI) and machine learning (ML) are blurring the divide between online and in-store shopping, and bringing an all-new human element into retail. To learn more about how businesses are leveraging AI and ML technology to optimize their customer experience, click here to download the report.

Retail 158

Retail Report Samsung Customer Experience 158

PYMNTS

DECEMBER 27, 2016

Payments 2016: The Year of Payment Innovation Via Predictive Analytics. This was the year for payment innovation through predictive analytics. Enova’s 2016 payment innovations were powered by our real-time predictive analytics and on-demand decision-making technology. Download the eBook. million annually.

Analytics 110

Analytics Innovation Payments eBook 110

PYMNTS

OCTOBER 26, 2016

Ingenico ePayments, the online and mobile commerce division of Ingenico Group, and Ingenico Labs, its innovation department, announced Tuesday (Oct. 25) they have jointly developed a completely new way to make secure online payments on a mobile device , simply by tapping a payment card against it.

Mobile 100

Mobile Online Payments Cards 100

Perficient

JANUARY 27, 2022

The American public has long held and transferred money in digital forms, including bank accounts, online transactions, or payment apps (i.e., The full 40-page paper is available for download here: Money and Payments: The U.S. Venmo and Paypal). Conversely, a CBDC would be a liability of a central bank, like the Federal Reserve.

cryptocurrency 294

cryptocurrency Payments Policies Fraud 294

PYMNTS

AUGUST 10, 2018

At first glance, 2018 is shaping up to be a year that has brought meaningful consumer, regulatory and legislative backlash against lax online privacy. social media users are “very confident” that those platforms would protect users’ data, according to Pew — with 64 percent calling for more regulation of online advertisers.

Online 101

Online social media Baltimore Data 101

PYMNTS

MARCH 6, 2019

Hospitality Innovations. Minute Suites is encouraging travelers to download the app, which lets them reserve a suite online. To stay in a Sleepbox, consumers can download a mobile app that allows them to book a room and then check in to their capsules one hour before arrival.

Mobile 109

Mobile Technology Fort Worth Dallas 109

PYMNTS

JULY 1, 2020

Despite the surge in mobile payments and online banking , no one is predicting the disappearance of traditional banks and their brick-and-mortar branches. . The details are offered in Building a Better App: Banks and the Innovation Imperative Report , a collaboration between PYMNTS and Ondot Systems, the Silicon Valley-based FinTech.

Survey 183

Survey Cards Millennials ATM 183

PYMNTS

MAY 20, 2020

This is just one of the key questions PYMNTS sought to answer in the Credit Union Innovation Playbook: Challenger Banks Edition , in collaboration with PSCU. Three out of 10 CU members say they would be interested in banking with PayPal, and two out of 10 would be interested in using banking services offered by large technology firms.

Data 152

Data Digital Banking Innovation Fintech 152

Perficient

OCTOBER 20, 2020

Businesses Must Shift to Automated and Intelligent Technology. With the increase of online shopping due to COVID-19, the need to fulfill against extreme demand becomes more important than ever. Companies that implement modern, intelligent technology can meet every consumer expectation and shift quickly to meet current trends.

System 324

System How To Customer Experience Meeting 324

PYMNTS

DECEMBER 28, 2020

While many credit unions had already begun implementing digital technologies before the health crisis began, they were forced to radically accelerate their efforts after stay-at-home and social distancing protocols gave them little choice. Coast Capital On The Innovations Driving CUs’ Digital-First Future.

North Carolina 197

North Carolina Houston Fraud Innovation 197

PYMNTS

JANUARY 25, 2021

The pandemic has been a powerful catalyst for the adoption of digital technology in how people work, socialize and, perhaps most significantly, shop. consumers now prefer making their purchases online, and the majority of them want digital-native experiences. consumers want better buy online, pickup in store (BOPIS) options.

Study 222

Study United States Online Innovation 222

PYMNTS

DECEMBER 18, 2020

The result has caused a paradigm shift to online and mobile ordering that allows customers to safely and conveniently pick up their food or have it delivered to eat at home. So, what digital innovations should restaurants use to boost customer engagement and which solutions can help them generate more revenue during this time?

Study 144

Study Mobile User Experience Innovation 144

PYMNTS

MAY 28, 2020

In the May Digital-First Banking Tracker® , PYMNTS explores the latest in the world of digital-first banking, including the challenges facing deployment of APIs amid the COVID-19 pandemic, new online initiatives from nationwide FI chains and community banks and the security challenges that are plaguing digital banking programs.

Community Bank 176

Community Bank Community Security Digital Banking 176

PYMNTS

AUGUST 4, 2017

The report included several recommendations for banks, FinTechs and other financial services players — guidelines to establish an industry-driven framework for governing the system and encourage further research and investment in emerging financial technologies. faster payment system. faster payment system. Faster Payments Are Here To Stay’.

Community Bank 116

Community Bank Community Innovation Millennials 116

PYMNTS

JUNE 3, 2020

Online account openings have increased 14.5 during the past two months, for example, and mobile banking app downloads saw a 60 percent jump. Many have been carefully coordinating their digital offerings to move away from outdated core banking infrastructures, but they must pick up the pace on their innovations.

Digital Banking 131

Digital Banking Mobile Tools Online 131

PYMNTS

NOVEMBER 20, 2020

percent of those living in larger cities have pivoted to ordering online from restaurants that have traditionally offered table service, while 16.3 Seventy percent of consumers now wish to order digitally for delivery, according to a study , while 57 percent say they have downloaded delivery apps to do so. The study found that 25.8

Mobile 210

Mobile Regional Study Survey 210

PYMNTS

DECEMBER 26, 2016

Payments 2016: The Year Of Online And In-Store Convergence Via Mobile. For years, mobile payment providers had been pushing solutions for mobile pay in-store, but a few things were not there yet: mobile adoption, mobile technology and consumer sentiment. Download the eBook. UberEATS is growing in popularity.

Mobile 125

Mobile Online eBook Payments 125

PYMNTS

JANUARY 17, 2020

Like CarGurus, Autolist is a tech-centric online auto shopping provider,” Jeremy Sacco, CarGurus’ director of B2B content and communications, wrote in a blog post. Their popular mobile app has millions of downloads, and we believe that engaged audience will provide yet another source of low-funnel shoppers for our dealers.”.

San Francisco 130

San Francisco Boston Leadership Branding 130

PYMNTS

DECEMBER 1, 2020

As consumers spend more time at home, they continue to order groceries online in far larger numbers than they ever did before the pandemic. In fact, even more consumers have shifted to ordering their groceries online over time, as 15.7 In fact, even more consumers have shifted to ordering their groceries online over time, as 15.7

US 196

US Data Online Meeting 196

PYMNTS

JANUARY 26, 2021

As we look to 2021, there are a number of key drivers reshaping how credit unions operate and best meet the needs of their members, with digital solutions and innovations at the forefront of these expectations.

Strategy 173

Strategy United States America Meeting 173

PYMNTS

JUNE 1, 2020

That means thinking about what online banking and payment methods they offer in a fundamentally different light, a shift in digital transformation strategies that could have widespread effects on what products they expand upon or which they leave behind post-pandemic.

Digital Banking 136

Digital Banking Delaware Tools Mobile 136

PYMNTS

MARCH 26, 2020

5G networks offer faster download speeds than lower-generation capacities. 5G networks have increasingly become desired by those looking to operate the internet, and the next wave, Microsoft anticipates, will involve new kinds of technology, such as smart cities, self-driving cars and virtual reality simulations.

Video 131

Video Operations Innovation Security 131

PYMNTS

DECEMBER 7, 2020

Yet how consumers are actually using digital tools to enhance or transform their shopping experiences depends greatly on local circumstances, including cultural preferences and technological development. To learn more, download the report. Our report assesses how satisfied consumers are with various shopping experiences.

Data 191

Data Study Online United States 191

PYMNTS

MARCH 26, 2019

Quick-service restaurants are embracing connected in-car commerce with digital technology to let commuters and other consumers place their orders on-the-go: Domino’s Pizza , in one case, is bringing in-car ordering to new vehicles this year through a pre-loaded ordering platform dubbed AnyWare. Digital Innovations.

Phoenix 149

Phoenix Arizona Innovation Comparison 149