PYMNTS

DECEMBER 7, 2020

Most are encouraging employees to work from home while also moving their back-office operations online, and payments operations are no exception. For more on these and other news items from this space, download this month’s playbook. Deep Dive: Helping Businesses Navigate A Digital B2B Future.

Management 268

Management Cards Company Innovation 268

PYMNTS

SEPTEMBER 29, 2020

The pain points that accounts receivable (AR) teams most commonly experience can be boiled down to three underlying and related problems: continued reliance on manual AR management practices, and the resulting lack of speed and high operating costs associated with managing receivables. Reliance on manual processes has far-reaching effects.

Data 303

Data Innovation Survey Management 303

Abrigo

OCTOBER 17, 2023

DOWNLOAD Takeaway 1 Financial institutions should review change management processes, given the ever-evolving landscape and examiners' attention. Why change management helps banks and credit unions: Enhanced adaptability : Financial institutions are subject to numerous regulatory changes, technological advancements, and market fluctuations.

Management 195

Management Lending Risk Management Strategy 195

Perficient

DECEMBER 14, 2020

The COVID-19 pandemic has challenged the economic and labor markets, impacting all businesses regardless of their size. The Public Cloud Market Will Surge. For example, software-as-a-service (SaaS) enables applications to run on the provider’s servers over the internet, and it will likely remain the largest segment of the cloud market.

Technology 348

Technology Trends Software Resources 348

PYMNTS

JULY 29, 2019

The rise of video games, both online and mobile, is helping to drive innovation in retail. This is only part of the innovation trend stemming from video games. As that happens, video games continue to attract big money, which will lead to more retail innovation. Apple has stiff rivals in the gaming market. Larger Trends.

Video 120

Video Innovation Retail Apple 120

PYMNTS

SEPTEMBER 14, 2017

One of the key reasons for the complicated relationship – the term “frenemies” comes to mind – is that FinTech newcomers are demonstrating innovative approaches to traditional banking practices, including financial management services and money transfers, while older banks tend to be wedded to older systems.

Innovation 191

Innovation Lending Fintech Bitcoin 191

PYMNTS

JANUARY 28, 2020

The total number of CUs in operation declined from 6,743 in 2015 to 5,390 as of 2019, but the total number of CU members increased over the course of the decade from 89.3 New technologies are being developed to continue this market growth. For more on these and other CU news items, download this month’s Tracker. million in 2019.

Innovation 155

Innovation St. Louis Fraud United States 155

PYMNTS

DECEMBER 19, 2018

While quick-service restaurant (QSR) managers and customers might view the same menu, they might not always be on the same page when it comes to technology and innovation. However, a look at recent data found that many QSRs are not exactly quick to implement customers’ preferred innovations. About The Restaurant Readiness Index.

Innovation 123

Innovation Management America Customer Experience 123

PYMNTS

SEPTEMBER 20, 2018

With spiking investments in digital payment solutions, the B2B sphere appears to finally embrace innovation. In today’s highly competitive market, the pressure is on to maximize profits and streamline B2B payment structures by reducing their operating costs, time consumption and potential for errors and fraud.

Innovation 124

Innovation Payments Technology blockchain 124

PYMNTS

AUGUST 6, 2020

New technologies and API infrastructures are also leading to rapid innovations in the PaaS space, including quicker payments than ever before. Artificial intelligence (AI) is also driving payments innovations, with a study finding that it could add $1.2 How Customer Expectations Have Driven Payments Innovation.

Regulation 245

Regulation Payments Innovation Fintech 245

PYMNTS

APRIL 4, 2019

Part of the growth in digital came from online marketing, Niccol told investors when discussing the latest Chipotle financials. This was all accomplished without increasing our overall marketing budget,” he said, without offering more detail. Chipotle’s Digital Gains. Mobile Ordering.

Innovation 136

Innovation National Mobile Trends 136

PYMNTS

JANUARY 30, 2019

Most companies — especially those prone to payments innovation — believe automating their B2B operations can provide a host of benefits. Moreover, among all the ways businesses’ can improve their B2B payments, accounts payable (AP) automation stands out as one of the most promising and popular innovations on the market.

Company 156

Company Innovation Resources Survey 156

PYMNTS

MAY 28, 2020

Confronted with the option, most SMBs chose to innovate. to understand what measures they have taken to adjust to the mid-pandemic market, whether or not those changes have impacted their overall financial stability and whether they plan to maintain those new digital features after their local economies reopen. Meanwhile, 16.9

Maine 182

Maine Data Innovation United States 182

PYMNTS

MARCH 16, 2017

Rather than jumping on the custom app development bandwagon that often performs poorly due to lack of consumer downloads, businesses have been increasingly making the move to partner with Facebook’s Messenger chatbot. One surprising industry that’s entering this market is insurance. Cambridge, Mass.–based

Operations 107

Operations social media Comparison Industry 107

PYMNTS

OCTOBER 28, 2020

Digital payments are growing ever more widespread, with the global digital payments market increasing by more than 50 percent in the past three years to hit $4.7 A study found that FinTechs spend 70 percent of th eir budgets on innovation, while banks typically spend 35 percent. trillion in 2020. trillion in transaction value by 2023.

Payments 219

Payments Compliance Fintech Innovation 219

PYMNTS

OCTOBER 28, 2020

Many of those who are still employed continue to work remotely from home, making it abundantly clear that the digital-first market that has emerged since the pandemic’s outset will likely persist for the foreseeable future. Adding new payment gateways and automating payments operations are only half the battle, however.

Payments 257

Payments Report Operations United States 257

PYMNTS

NOVEMBER 26, 2018

percent of consumers, this customer base may represent a marketing opportunity for C-stores. According to Thorntons, the ability to provide consumers with a loyalty-focused mobile solution has “changed the game for our marketing efforts.”. At the same time, C-stores are innovating by expanding and enhancing their digital offerings.

Marketing 153

Marketing Mobile Millennials United States 153

PYMNTS

APRIL 18, 2019

Glass also argued with market analysts who forecast same store sales rate growth of 2 percent to 3 percent (a decline over the last two years’ 5 percent to 6 percent). Glass ruled that prediction “too bearish based on history for a best-in-class operator.”. The new rating came with a boosted price target to $283 from $268.

Marketing 100

Marketing Technology Innovation Mobile 100

PYMNTS

JANUARY 2, 2019

With the global mobile point of sale (mPOS) market projected to experience a compound annual growth rate (CAGR) of 18.8 percent from 2017 to 2026, many solution providers are looking to use partnerships as a boost to snag a bigger share of the growing market. For all the latest headlines, download the Tracker. About The Tracker.

Software 220

Software Fintech Marketing Resources 220

PYMNTS

JUNE 19, 2020

Merchants looking to expand their operations at home and abroad must be able to support their customers’ preferred payment methods, but doing so is no easy feat. For more information on these stories and other payments orchestration headlines, download the Playbook. Around The Payments Orchestration Ecosystem. About The Playbook.

Payments 188

Payments Compliance Resources Fraud 188

PYMNTS

AUGUST 3, 2017

And while the poutine donut was certainly Tim Hortons’ most eye-catching (and potentially stomach-churning) innovation this summer – its biggest and longest awaited is finally debuting. Its entry into the market comes nearly three year after Tim Hortons first announced its interest in incorporating mobile order-ahead.

Innovation 101

Innovation Mobile Michigan Ohio 101

PYMNTS

OCTOBER 2, 2020

This puts pressure on merchants to find ways to make their operations PCI compliant, and fast. There are many technologies that can help keep customers’ data safe, with increasing market interest in tokenization in particular. The global tokenization market is even expected to reach $6.8 percent over the next seven years.

Compliance 243

Compliance Data Report Meeting 243

PYMNTS

JULY 31, 2017

Is the credit union market ready for its close-up? It’s a market that is showing clear signs of growth. This inaugural edition of the Tracker covers the most significant recent developments from around the credit union market, including notable innovations, industry partnerships and efforts to challenge and change regulations.

Report 114

Report Innovation Regulation National 114

PYMNTS

JANUARY 26, 2021

The global contactless payment market is projected to reach $18 billion by 2025, in fact, up from $10 billion last year — a nearly 12 percent compound annual growth rate (CAGR). Looking ahead at 2021, positive signs are on the horizon for the industry despite strains on CU operations due to the pandemic.

Tools 276

Tools Los Angeles New Jersey Trends 276

PYMNTS

AUGUST 4, 2017

In late July, the Federal Reserve Faster Payments Task Force released its much-anticipated report on how to strengthen and operate the U.S. However, if recent developments in the financial services industry are any indication, innovation waits for no institution, company, agency or, for that matter, Fed report. faster payments system.

Community Bank 116

Community Bank Community Innovation Millennials 116

PYMNTS

JULY 26, 2018

To mitigate these costs and meet the growing customer demand for newer, faster payment options, global travel companies are gearing up to undergo a fundamental restructuring of their payment systems and begin their innovation endeavors. Eighty-two percent of travel companies innovate to combat the loss of customers.

Data 100

Data Payments Study Innovation 100

PYMNTS

AUGUST 19, 2020

This manual system has been a source of frustration for both workers and their employers for years, but the pandemic has exacerbated the systems’ deeper flaws and served as a catalyst for a wave of spend ma nagement innovation. This growth is not limited to the business-to-consumer (B2C) market, either. About The Playbook.

Cards 233

Cards Exercises United States System 233

PYMNTS

DECEMBER 13, 2017

The emergence of APIs is doing more than just changing the way banks and FinTechs operate. It’s forcing them to create new marketplaces and ecosystems where innovations are traded and, in the process, upending the traditional rules of the financial services market. To read the story, download the latest Tracker. .

Trends 192

Trends blockchain Fintech Innovation 192

PYMNTS

JULY 22, 2020

Experts predict that the market will reach $10.87 In-branch operations have been severely impacted by the pandemic, with many banks instituting an appointment-only mandate for meetings be tween bank staff and customers to reduce the risk of infection. Scotiabank On How COVID-19 Could Lead To Lasting Change In Banking Operations.

ATM 225

ATM Digital Banking Alabama Study 225

PYMNTS

SEPTEMBER 13, 2017

But, because these solutions — like Bitcoin — are largely untested, many traditional banks are wary of investing in companies that operate in the space. Here’s a snapshot of some recent notable B2B API news: For many smaller merchants, fear is very much a factor when it comes to globally expanding their operations.

Strategy 190

Strategy Report Lending Fintech 190

PYMNTS

APRIL 11, 2019

Among the many AI and machine learning systems available on the market, there is one particularly versatile type of AI, having been engineered specifically to enhance financial and payment operations: smart agents. To understand what smart agents and AI systems can offer, and what other learning systems can’t, download the Playbook.

System 185

System ATM Analysis Survey 185

PYMNTS

SEPTEMBER 17, 2018

Paper checks have long been used in the B2B industry, serving as one of the few ubiquitous payment methods in an otherwise highly fragmented market. They just need to know what businesses really want from their payment options and what emerging payment innovations can offer. Now, many businesses are looking to change that.

Data 116

Data Payments Innovation Survey 116

PYMNTS

MARCH 27, 2019

To present brands that allow them to stand out from retail competitors, merchants in the hospitality space are turning to innovations. According to the PYMNTS Retail Innovation Readiness Index , nearly eight in 10 accommodation and food services merchants — or 77.4 percent — cite innovation as key for keeping them in the hunt.

Innovation 130

Innovation Branding Retail Meeting 130

PYMNTS

DECEMBER 5, 2019

Smooth cash-flow operations will be essential for manufacturers to successfully navigate a challenging economic period. Issues with cash flow can put a wrench in a business’ operations. The global landscaping market also stands to benefit from more effective O2C tools. Distributor Rocket Industrial On Easing Cash-Flow Pains.

Tools 130

Tools Resources Operations Innovation 130

PYMNTS

DECEMBER 9, 2020

The Playbook outlines six key operations that can be enhanced by applying AI systems, ranging from fraud detection to marketing optimization and even personalized chatbots. To learn more about how banks can build an effective AI adoption strategy, download the playbook.

How To 245

How To Management Report Strategy 245

FICO

NOVEMBER 24, 2021

The 2022 Chartis RiskTech100® Report is live, and I am proud to announce that FICO ranked 6th overall in the annual report and was named the category winner for: Innovation (5th consecutive year). This involves operationalizing AI and predictive analytics to break down silos and become central to client operations. by Darryl Knopp.

Report 52

Report Analytics Company Innovation 52

PYMNTS

MARCH 20, 2020

Fast casuals, quick service restaurants (QSRs) and table service operations all have long been working to innovate their ordering services. Restaurants seeking to win back customer traffic once conditions normalize may also turn to in-store ordering innovations to help. To get the full scoop, download the Tracker.

Software 174

Software New York City Management Ohio 174