PYMNTS

NOVEMBER 17, 2020

Securities and Exchange Commission (SEC) on Monday (Nov. NEW DATA: 43M Consumers Are Holding out on Mobile Banking Apps. consumers actively use mobile banking apps, but another 43 million shy away from doing so because they believe banking apps’ security falls short. Airbnb Files for IPO, Warns of Volatile Future.

Payments 130

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Gonzobanker

JULY 20, 2022

When a bank operates this way, the focus tends to be around operational uptime, security, and incident management while insufficient attention is given to the end-user customer experience. Experience design is a specific skillset that is needed to steer the execution of a bank’s digital strategy. The post Who Owns Digital?

Digital Strategies 173

Digital Strategies Strategy Leadership Customer Experience 173

PYMNTS

JANUARY 2, 2020

Today, CO-OP Financial Services Chief Technology Officer Pam Brodsack said, a customer can do that — and a whole lot more — from within the confines of their mobile app from just about any place on earth due to the power of application programming interfaces (APIs). . And that is an equalizer, she said, that is non-option at this point.

Innovation 142

Innovation Digital Strategies Strategy Trends 142

PYMNTS

AUGUST 21, 2018

. “With businesses expanding their online presence to create more touchpoints with customers, employees and partners, the boundaries between what’s inside the firewall and what’s outside become less and less discernible, opening a whole new front in the battle between attackers and security teams,” the company wrote in a blog post.

Company 134

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PYMNTS

JUNE 28, 2016

. “The past year we have seen a shift in the industry with leading financial institutions seeking modern solutions that provide the foundation required for developing a digital strategy that extends into the future,” he said, pointing to recent deals with Arvest, First Tennessee Bank and IBERIABANK.

Security 100

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Bobsguide

SEPTEMBER 5, 2022

Another factor to consider is enhancing security. The irreversible exchange of digital and physical channels, together with the use of advanced technologies and a massive increase in remote operations, is increasing the number of devices used to connect with the bank (ATMs, assisted self-service terminals, PCs, mobiles, etc).

Video 97

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PYMNTS

APRIL 10, 2020

For Emirates NBD, a $400 million DX journey that began nearly four years ago has resulted in more than 100 initiatives based on optimizing its operational models, internal architecture, cloud usage and security. Modernizing Corporate Payments. “There’s no way around it; the bank is a technology company,” he said.

Technology 360

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Gonzobanker

MARCH 28, 2024

2024 will prove to be a remarkably busy year in the digital space, when many financial institutions will make near-life-or-death choices about the future of their digital platforms and how they will support them. Like FIS, this announced migration has spurred many future digital discussions among the JHA install base.

Digital Banking 137

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PYMNTS

JANUARY 20, 2021

The pandemic has generated a surge in mobile wallet usage so that payments can be made without ever touching a card. As a result of this groundswell, we’ve focused a great deal of our attention on the ability to instantly provision new and existing card credentials into digital wallets.

Payments 178

Payments Innovation Tools Cards 178

PYMNTS

MAY 17, 2018

digital operations head Edward Achtner said that the bank has been eyeing such efforts as partnerships. He noted that his own firm’s digital strategy has helped customers transfer $1 billion across mobile devices. During the discussion, HSBC U.S.

Fintech 108

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PYMNTS

JANUARY 7, 2019

The kiosks are part of Taco Bell’s digital strategy , which is dubbed “All Access” and is geared toward letting diners interact with the company in whatever manner they’d like. As a result, the restaurant chain can help increase security and uptime while lowering operating costs.

Digital Strategies 179

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PYMNTS

OCTOBER 31, 2016

One is the “digital by default strategy” through which issuers are able to auto enroll cardholders through their banking applications, a process that Banga said “drives scale for us.” As part of that strategy, 80 million accounts will be enabled over the next several months, said the executive.

Digital Strategies 100

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Javelin Strategy & Research

NOVEMBER 15, 2022

Banner Section Home Rss.xml 2023 Trends & Predictions Javelin’s Trends & Predictions reports look at the coming year across the range of Javelin Strategy & Research’s practice areas—digital banking, fraud & security, payments, and wealth management—and highlight the compelling challenges and opportunities likely to emerge.

Trends 40

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PYMNTS

NOVEMBER 1, 2017

Potential regulatory uncertainty aside, however, Mastercard CEO Ajay Banga was upbeat about the results – and what’s next, particularly as it relates to securing an increasingly digital commerce-based world. “We are executing well on our strategy and are pleased to deliver another quarter of record results,” said Banga.

Retail 112

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Cisco

APRIL 7, 2019

Mobile-first banking is an immediate driver of digital strategy. It’s clear intelligent assistants will begin to play a significant role in consumer digital banking transactions. How can firms provide rich customer experiences in an ever-changing environment without sacrificing security along the way?

Trends 64

Trends Cyber Security Big Data Analytics 64

PYMNTS

NOVEMBER 1, 2017

Potential regulatory uncertainty aside, however, Mastercard CEO Ajay Banga was upbeat about the results – and what’s next, particularly as it relates to securing an increasingly digital commerce-based world. “We are executing well on our strategy and are pleased to deliver another quarter of record results,” said Banga.

Cards 122

Cards Security Branding Florida 122

Celent Banking

JANUARY 20, 2017

Of those, 27% indicated that improving availability of online and mobile banking tools were a major reason for reviewing their bank relationships, and 55% cited the need for an improved customer experience. Expand self-service, including the ability to securely exchange documents and open accounts and new services.

Strategy 100

Strategy User Experience Digital Strategies Tools 100

PYMNTS

SEPTEMBER 28, 2020

Many have concerns about things like being taken advantage of by the legions of fraudsters who’ve followed consumers on their new digital journeys. Merchants also have questions about where to start when it comes to adding options like contactless payments or mobile features. An Uncertain Holiday Season.

Fraud 236

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Cisco

APRIL 7, 2019

Mobile-first banking is an immediate driver of digital strategy. It’s clear intelligent assistants will begin to play a significant role in consumer digital banking transactions. How can firms provide rich customer experiences in an ever-changing environment without sacrificing security along the way?

Trends 48

Trends Cyber Security Big Data Analytics 48

PYMNTS

AUGUST 13, 2020

It’s one thing to have a limited electronic option available — that’s quite different than having a strong digital strategy.”. Businesses that work with the right provider can consolidate payouts and other back-end processes like security and fraud, compliance services and tailored customer communications.

Cards 202

Cards Strategy Digital Strategies Examples 202

Javelin Strategy & Research

NOVEMBER 7, 2023

Banner Section Home Rss.xml 2024 Trends & Predictions Javelin’s Trends & Predictions reports look at the coming year across the range of Javelin Strategy & Research’s practice areas—digital banking, fraud & security, payments, and wealth management—and highlight the compelling challenges and opportunities likely to emerge.

Trends 45

Trends Fraud Digital Banking Strategy 45

Independent Banker

OCTOBER 31, 2021

The pandemic accelerated the adoption of digital lending for both banks and consumers. The transformation has been phenomenal,” says Prabhash Shrestha, ICBA group executive vice president and chief digital strategy officer. Hands down, this is the future, and we are seeing a bigger move to digital lending across the industry.”.

Lending 91

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PYMNTS

JUNE 26, 2017

PayPal announced news that soon, Venmo and PayPal users will be able to send money transfers via its mobile app in a heartbeat to anyone they want — and have the receiver access and use those funds — in a heartbeat — anywhere that Visa and Mastercard debit cards are accepted. Venmo Goes Insta-Pay. Which is pretty much everywhere.).

Arizona 116

Arizona Data Portland Cards 116

PYMNTS

APRIL 14, 2017

Safety and security are also key concerns, he added, in order to identify suspicious activity and stop fraud. Interac’s Gamble said mobile has been responsible for helping deliver what she called “richer” experiences in peer-to-peer and commercial transactions.

Payments 105

Payments United States Innovation System 105

PYMNTS

MAY 20, 2019

The integration, which BoA announced last week, will allow corporate users to obtain a one-time security token directly from their Apple Watch, negating the need to carry a physical token to log into the CashPro platform. The app must be installed in order for users to take advantage of the new feature. “Now,

Data 115

Data Apple America Innovation 115

PYMNTS

NOVEMBER 17, 2020

That’s one of the takeaways from a recent PYMNTS panel discussion with Visa ’s Director of Global Chip Product Tom Rapkoch , Keyno CEO Robert Steinman and Assistant Vice President of Digital Strategy and Innovation at Michigan State University Federal Credit Union Ben Maxim.

Fraud 316

Fraud Michigan Security Cards 316

Javelin Strategy & Research

SEPTEMBER 2, 2014

I can’t get enough of innovation and digital strategy. Dynamic Payments Fraud and Security Mobile Omnichannel Financial Services CFPB compliance futurist financial services innovation regulation strategy US treasury FDIC' I have a lot to learn! So what do you think I should focus on?

Innovation 58

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PYMNTS

NOVEMBER 20, 2020

Visa and Keyno have pioneered a new effort to serve dynamically generated security codes to fight card-not-present fraud, called dCVV2. Cash Out: PhonePe on India’s Mobile Payments Adoption. But this is starting to change amid the pandemic-driven digital shift. Chipotle Personalizes Loyalty Program, Digital Ordering Experience.

Mobile 160

Mobile Strategy Google Innovation 160

PYMNTS

SEPTEMBER 30, 2020

The wave of digitization that has picked up incredible speed in banking over the past half year isn’t strictly a new trend, Randy Piatt , head of product solutions for Ondot Systems , told PYMNTS. But then COVID-19 came along and sent the digitization of financial services into overdrive nearly overnight.

Cards 334

Cards Tools Community Bank System 334

Gonzobanker

NOVEMBER 26, 2018

In recent years, technology and digital strategy have become integral parts of the bank shareholder value discussion, yet for the 90 or so banks in the $10 billion to $50 billion asset size range, core providers remain ill-equipped to assist regional banks in enabling the execution of their technology strategies.

Regional 94

Regional Strategy Technology Innovation 94

Fintech Labs Insights

SEPTEMBER 16, 2016

Stephen Bohanon, chief strategy and sales officer for Alkami Technology cited research indicating that mobile banking provided an “immediate lift in overall satisfaction” in praising his company’s partnership with Desert Schools. ” And this is exactly what the Arizona-based credit union was looking for.

Digital Banking 12

Digital Banking Technology Arizona Texas 12

PYMNTS

DECEMBER 30, 2020

PYMNTS’ research shows that many had planned to execute their digital strategies over the course of several years, but the pandemic’s immediate effects on brick-and-mortar services — long considered strong points for CUs — tightened their digital timelines considerably.

Trends 137

Trends Innovation Study Technology 137

Fintech Labs Insights

AUGUST 11, 2016

The three companies were among 18 startups competing in more than 30 API categories ranging from API Infrastructure and API Security to Enterprise APIs and Internet of Things APIs. Twilio was the top recipient of votes in the Communication APIs category.

San Francisco 12

San Francisco Utah Case Study New York 12

NCR

APRIL 5, 2016

The continuous evolution of online and mobile banking has provided consumers with the ability to have this anytime, anywhere experience, but the tradeoff between securing access and providing a positive user experience seems to be at odds. New approaches must be in place to ensure security.

Digital Banking 40

Digital Banking Security User Experience Mobile 40

Javelin Strategy & Research

FEBRUARY 1, 2022

2022 Cyber-Trust in Banking Scorecard Javelin Report Date: September 27, 2022 Authors: Suzanne Sando , Alexander Franks Research Topic(s): Cybersecurity , Fraud & Security For consumers to trust their financial institutions, their expectations need to be met and exceeded. The scorecard assesses five companies examined in a. The report me.

Report 40

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Perficient

SEPTEMBER 29, 2020

He’s an amazing talent in terms of overall digital strategy and really helping clients develop a vision and, for that matter, drive digital transformation. It’s been a pleasure working with you and bringing some of your ideas to our digital strategies as well. Jim: Thanks, Eric.

Marketing 294

Marketing Branding Data Industry 294

PYMNTS

DECEMBER 15, 2017

And why a payment card at all, when banking services are overwhelmingly shifting to digital , and when the digital-first generation is the product’s prime target? Cozzo and Webster discussed how the prepaid element fits into Mastercard’s digital strategy, and how it answers millennials’ top three priorities.

Millennials 134

Millennials Management Cards Security 134