PYMNTS

JUNE 10, 2020

In one of the signs of where we are and where we are headed in the warp-speed transformation of digital banking, consider the internet meme that poses a multiple-choice question and series of answers. Who led the digital transformation of your company? A) CEO B) CFO C) COVID-19.”.

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Digital Banking Mobile Security Examples 145

Gonzobanker

APRIL 11, 2023

It’s one of a banker’s worst nightmares: the digital banking conversion that was designed to improve the customer experience fails – locking users out of their accounts, not showing balances, making wire transfer features inaccessible… It recently happened to a $25 billion bank in the Midwest. Trust us, it happens. The problem?

Digital Banking 146

Digital Banking social media System Customer Experience 146

PYMNTS

NOVEMBER 17, 2020

Lumin Digital announced today (Nov. 17) that it will provide Los Angeles Federal Credit Union (LAFCU) with its cloud-based online and mobile digital banking platform, according to a press release emailed to PYMNTS. At LAFCU, we continuously want to improve the products and services we offer.

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Los Angeles Digital Banking Analytics Mobile 192

PYMNTS

JANUARY 20, 2021

Bad actors have moved to take advantage of the rush to digital payments — particularly those made with debit cards — leaving banks and financial institutions (FIs) racing to keep them off their platforms. As more people move to digital, so do some of these [fraudsters],” he said. Security And The Consumer Element .

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Security Cards Mobile Fraud 130

FICO

APRIL 7, 2022

Following the highly successful The 11 Commandments of Digital Banking eBook , we are publishing a series of 5 deeper dive blog posts that group the 11 Commandments below into common themes: Digital lift-and-shift is not a strategy! Customers expect financial institutions to provide an ample amount of security and protection.

Digital Banking 52

Digital Banking Security Fraud America 52

Banking Exchange

APRIL 26, 2021

The pandemic greatly accelerated the technology shift as customers were largely unable or not willing to visit branches in-person The Economy Technology Duties Security Tech Management Mobile Online Operational Risk Feature3 Feature.

Security 117

Security Digital Banking Mobile Operations 117

PYMNTS

JANUARY 10, 2018

Alkami Technology , a startup providing banks and credit unions with digital banking technologies, has announced new funding. Separate reports in TechCrunch said the firm secured $70 million. Alkami offers financial institutions (FIs) a digital banking platform based in the cloud.

Digital Banking 108

Digital Banking Security Digital Strategies Innovation 108

PYMNTS

FEBRUARY 23, 2020

JPMorgan Chase is taking steps to open a digital bank in the U.K. The banking firm has been talking with London regulators about the idea, according to The Financial Times on Saturday (Feb. bank Goldman Sachs launched a digital bank called Marcus in the U.K. by the end of the year.

Digital Banking 255

Digital Banking Lending Regulation Operations 255

PYMNTS

MAY 28, 2020

Hispanic immigrants access digital banking services, according to a press release. Hispanic immigrants have access to actual banking services, the release states, citing an FDIC survey. Welcome Technologies is using Green Dot’s Banking-as-a-Service technology to create and optimize the features.

Mobile 248

Mobile US FDIC Survey 248

PYMNTS

JULY 29, 2019

To accommodate this shift and the nation’s growing number of internet and smartphone users, tech giants like Amazon and Facebook are launching digital banking solutions focused on mobile devices. Other FIs are turning to chatbots as more consumers embrace digital banking, too.

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Digital Banking Fraud ATM Mobile 181

PYMNTS

APRIL 30, 2020

The coronavirus pandemic has consumers around the world turning to digital devices to access banking services. The new surge in demand is putting financial institutions’ (FIs’) online and mobile offerings to the test and allowing FIs to show off their digital investments and know-how to assure customers that they are in good hands.

Digital Banking 150

Digital Banking Mobile Online Millennials 150

PYMNTS

MARCH 27, 2020

So it is with the science of authentication, where consumers see happy new horizons of user-defined control among digital and mobile banking apps. Respondents say they go off-course too easily inside many banking apps – and during important tasks like opening accounts. Digital and Mobile App Banking Drivers.

Mobile 190

Mobile Millennials Digital Banking Security 190

PYMNTS

SEPTEMBER 24, 2019

Digital banks , for one, are teaming up with technology providers to accelerate settlement times for payments collected at the point-of-sale (POS). Legacy banks are similarly at work, with one major FI seeking to beat out FinTech competition by offering same-day access to credit card deposits. Find the full story in the Tracker.

Mobile 246

Mobile Payments Apple Millennials 246

PYMNTS

JULY 15, 2020

MoneyLion , the New York-based mobile bank, announced the launch of RoarMoneySM, a demand deposit account powered by MetaBank N.A. RoarMoney promises faster access to customer funds and secure contactless payment options. with Mastercard as its exclusive card network.

Mobile 175

Mobile New York Tools Digital Banking 175

PYMNTS

SEPTEMBER 17, 2019

A 5G network could markedly improve mobile banking apps’ speed, security and ease of use. Mobile banking apps have already enjoyed mass adoption, but what are consumers using them for? And, perhaps more importantly, what do they want from digital banking apps that they aren’t currently getting?

Mobile 187

Mobile Millennials Study Digital Banking 187

PYMNTS

DECEMBER 27, 2019

But change is in the air, and it’s the intoxicating scent of digital transformation. Specifically, the metamorphic impact of mobile open banking and instant payments has been the first real test of the trust bond that holds CUs together. Digital Unison. Strong balance sheets in key areas like credit card debt ($64.4

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Digital Banking Millennials Banking Trends Mobile 130

PYMNTS

NOVEMBER 24, 2020

The pandemic is reshaping banking. As more banking has shifted online, an increasing amount of that online activity is occurring across mobile conduits. Generationally, we’re seeing individuals who maybe weren’t accessing their card accounts or their banking accounts on a regular basis through digital,” he said.

Digital Banking 267

Digital Banking Analytics Mobile Cards 267

PYMNTS

OCTOBER 30, 2018

A consumer’s sense of security and trust can be a funny, even unpredictable thing, especially when it comes to payments, banking and commerce. Maybe it’s the reputation of a brand that lowers the mental resistance to inputting payment and personal details on a mobile device to complete a transaction. Good UX vs. Security.

Mobile 184

Mobile UX Security Fintech 184

FICO

MAY 8, 2020

Security and Authentication in a Digital World. For many years we’ve been reliant on usernames and passwords to secure digital accounts – but we know these aren’t adequate. Any new authentication methods as a minimum, must offer a suitable level of security and be acceptable to those that use them.

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Security Digital Banking Study Survey 83

Perficient

OCTOBER 19, 2020

Digital Banking : Demand for digital banking has accelerated over the last 6+ months and should be a top priority for financial institutions. COVID-19 has changed both customer behavior and expectations, leaving them no choice but to use digital and contactless for their financial interactions.

Video 520

Video Security Tools Strategy 520

PYMNTS

FEBRUARY 2, 2021

In Pakistan, and elsewhere, the stars are aligning for greater use of digital banking and payments to improve financial inclusion. told PYMNTS CEO Karen Webster in an interview that the pandemic and the rise of mobile infrastructure have set the stage to bring people living in developing and emerging economies into the digital realm.

Mobile 235

Mobile Payments System User Experience 235

PYMNTS

JUNE 12, 2020

As the use of mobile banking apps surges due to the limited access to banks amid the COVID-19 pandemic, the FBI is warning users to beware of cyber attacks.

Mobile 313

Mobile Digital Banking Fraud Security 313

PYMNTS

JUNE 25, 2019

Community financial institution (FI) Cross River Bank is acquiring Seed , a small business (SMB) digital banking company, reports in Reuters said on Monday (June 24). Cross River Bank has partnered with a range of FinTech startups since its 2008 launch, including collaborations with Stripe , Coinbase and Affirm , reports said.

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Community Bank Community Digital Banking FDIC 116

PYMNTS

NOVEMBER 17, 2020

Not only are many account holders visiting brick-and-mortar branches less often than they did before the pandemic, but many are also more reliant on digital banking channels — particularly mobile banking apps — than they have ever been. percent more likely to use mobile banking apps now than they were in 2019, and 51.1

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UX Mobile Data United States 234

PYMNTS

JUNE 29, 2020

Consumers are leaning heavily on digital banking tools during the pandemic, and studies suggest that they will continue to do so in its wake. Fifty-seven percent of consumers now prefer internet banking solutions, compared to the 49 percent who said the same prior to the pandemic. Mobile Customers Need Mobile Infrastructure.

Mobile 174

Mobile Digital Banking System Innovation 174

Insights on Business

APRIL 28, 2017

Traditionally, banking was a conservative industry with relatively high barriers to entry. Banking products and services were defined and controlled by the bank. At the same time, regulators in many countries also have relaxed regulations to encourage innovation in the banking industry.

Digital Banking 171

Digital Banking User Experience Branding social media 171

PYMNTS

FEBRUARY 26, 2020

Digital banking provider Bankjoy and financial literacy education app Zogo are partnering to that end by shifting CU offerings to focus less on sales and more on financial education, which Generation Z customers tend to value more. The partnership is also intended to help RBFCU staff provide targeted products and services to members.

Nevada 192

Nevada Security Innovation Data 192

PYMNTS

JANUARY 24, 2020

Turns out consumers mostly want one thing from mobile banking apps: control. banking customers about what makes (or breaks) a mobile banking CX. What they said may surprise FinTech insurgents and orthodox bankers, because what they want is simple: more digital sway when it comes to their own money.

Mobile 166

Mobile Fraud Millennials Security 166

PYMNTS

JULY 11, 2018

Citizens Financial Group announced the launch of its nationwide, direct-to-consumer digital bank. Citizens Access safely and securely offers Member FDIC-insured online savings and CD accounts with attractive rates and no fees to customers across the United States.

Digital Banking 103

Digital Banking United States FDIC ATM 103

PYMNTS

NOVEMBER 14, 2019

While small businesses often struggle with a lack of integrated digital tools from their traditional financial service providers, the friction in small business banking is often acute even before an SMB opens an account. Power found that small businesses continue to embrace mobile banking, with its 2019 U.S. ”

Digital Banking 147

Digital Banking Video Strategy Tools 147

PYMNTS

FEBRUARY 26, 2019

In the banking world, amid the continued shift to digital services, the mobile device might just be the fulcrum. According to Sherif Samy, senior vice president of North America at Entersekt , banks have an inherent advantage in place when seeking to bring new features and services to clients: trust.

Mobile 181

Mobile Examples Millennials Digital Banking 181

PYMNTS

OCTOBER 23, 2020

Consumers are increasingly seeking contactless ways to interact with their financial institutions (FIs), leading to a 200 percent jump in new mobile banking registrations during April. Foot traffic at bank branches fell by roughly 50 percent during the same month, illustrating just how many consumers are flocking to digital channels.

Tools 151

Tools Mobile Report Oregon 151

PYMNTS

DECEMBER 10, 2019

PSCU’s Lumin Digital has converted over 10,000 Mutual Security Credit Union digital users to a cloud-based platform, Lumin Digital said in a press release on Tuesday (Dec. Our team worked in close coordination with the Lumin Digital team to execute a well-orchestrated conversion for our members.

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Security Illinois User Experience Digital Banking 130

PYMNTS

MAY 28, 2019

There will always be teenagers, after all, and they have significant power and influence, along with a native mastery of mobile and other associated technologies. According to a report on Tuesday (May 28), a France-based “digital banking startup aimed at teenagers” called Pixpay has raised nearly $3.5. million in fresh capital.

Digital Banking 139

Digital Banking Google Mobile Groups 139

PYMNTS

OCTOBER 12, 2018

With new risks come new solutions, and banks are taking this approach to data security: They are adopting technologies such as biometric authentication to protect sensitive information. billion: The projected size of the global banking cybersecurity market by 2026. Data: $248.26

Data 153

Data Digital Banking United States Security 153

PYMNTS

OCTOBER 22, 2018

A sense of control and security goes a long way toward building confidence, and that’s especially true in payments and commerce. 22) that involves mobile payment services provider Ondot Systems and Citi Ventures. More Mobile Management. Security Desire. That’s the thinking behind a new deal announced Monday (Oct.

Mobile 173

Mobile Payments Security Fraud 173

PYMNTS

FEBRUARY 21, 2020

FinTech has bought a bank, and it shows how digital-first firms can broaden their scale and reach with cross-pollination across financial offerings. The LendingClub announcement follows the news that mobile bank Varo received approval from U.S.

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Digital Banking Conference Samsung Fintech 224