Independent Banker

OCTOBER 31, 2021

As community banks seek to evolve, we bring together the best elements of wise business strategy and out-of-the-box thinking to invent new solutions for a better customer experience. That’s why ICBA has focused so intently on innovation strategy over the past few years.

Innovation Strategies 186

Innovation Strategies Strategy Innovation Community Bank 186

PYMNTS

JUNE 3, 2020

The COVID-19 crisis continues to upend the economy, including even the world of digital banking. As previously reported in this space, the Monetary Authority of Singapore (MAS), the country’s central bank, announced its intention to issue five digital banking licenses last year. That was before the pandemic hit.

Digital Banking 131

Digital Banking Groups Retail Strategy 131

Bank Innovation

OCTOBER 8, 2018

Not even a month has passed since Julie Demarigny, a veteran in digital entertainment industry having served Warner Bros. and Sony Music, has joined West Coast focused Union Bank as its head of digital banking.

Digital Banking 186

Digital Banking Innovation Digital Strategies Strategy 186

The Financial Brand

FEBRUARY 27, 2023

This article BofA Ups Digital Prowess with Marketing & Digital Banking Combo appeared first on The Financial Brand. It's also part of Bank of America's strategy to drive true personalization. Knocking down silos is key to improving the customer experience.

Digital Banking 33

Digital Banking Marketing America Customer Experience 33

PYMNTS

JANUARY 3, 2020

In late June, the Monetary Authority of Singapore (MAS) sent a ripple through the global financial services ecosystem with the announcement of its intention to issue five digital bank licenses to eligible applicants. Oversea-Chinese Banking Corp. and United Overseas Bank Ltd. Razer And The Youth Bank .

Digital Banking 130

Digital Banking Groups Regional Mobile 130

Bank Innovation

MARCH 29, 2019

Digital bank TymeBank and conversational banking technology provider Finn AI have teamed up to bring a low-cost, AI-powered experience to underserved consumers as well as small and micro businesses in emerging markets.

Digital Strategies 186

Digital Strategies Strategy Digital Banking Technology 186

Bank Innovation

SEPTEMBER 12, 2019

As digital banking goes mainstream, banks are recognizing that a mobile app that lets customers carry out day-to-day tasks isn’t enough. Bank has been preparing, especially as it reports that 72% of its customers are considered “digital-active” and 50% are using mobile channels.

Digital Banking 250

Digital Banking US Mobile Report 250

Perficient

OCTOBER 19, 2020

Financial institutions must understand the new journey customers and colleagues have embraced in 2020 and begin to change their strategy from FI-focused to customer-focused for both the front and back office. Marketing : The financial industry will use videos to engage with customers, replacing FAQs, and product demos.

Video 520

Video Security Tools Strategy 520

PYMNTS

JANUARY 31, 2019

31) that it has kicked off the second phase of its initiative to roll out a digital-only retail bank in Africa. In a press release , Standard Chartered said that in response to demand from consumers in Africa, it will launch its digital banking business in Uganda, Tanzania, Ghana and Kenya.

Digital Banking 108

Digital Banking Regional Retail Innovation 108

PYMNTS

OCTOBER 11, 2019

And, in digital banking, banks are innovating with their strategies for fraud protection and anti-money laundering (AML). 96 percent: Share of retail banks that plan to develop services focused on real-time payments by 2020. sales the athleisure market generated as of 2016. All this, Today in Data.

Trends 122

Trends Innovation Technology Marketing 122

The Financial Brand

AUGUST 19, 2020

Research from the Digital Banking Report shows that few financial institutions are ready for the next era of financial marketing. The post 12 Success Strategies for the Future of Financial Marketing appeared first on The Financial Brand.

Strategy 43

Strategy Marketing Digital Banking Branding 43

PYMNTS

DECEMBER 3, 2019

Anil has over 25 years of experience in payments, credit cards and banking, working globally across Europe, the Middle East and Africa as well as Asia Pacific and the Americas. He will initially focus on hiring, strategy and regulatory engagement to drive Monzo’s continued U.S. staff total to 20. . Roughly 20,000 U.S

Digital Banking 131

Digital Banking Las Vegas US Ohio 131

PYMNTS

JUNE 3, 2020

The COVID-19 pandemic has removed the choice and forced FIs and customers to interact via digital platforms, though, and brick-and-mortar branches have become auxiliary services with limited use for more complicated financial tasks for those who remain branch-dependent. Confronting Digital Banking Reality.

Digital Banking 131

Digital Banking Mobile Tools Online 131

Insights on Business

FEBRUARY 13, 2019

For Bradesco, a large Brazilian bank, NEXT is the answer. Next is a digital bank, completely disassociated from the Bradesco brand. Next has access to all of Bradesco’s ecosystem, ATMs, call center, internet banking. Next was born to complement Bradesco’s strategy. Social-based marketing. IBMFintech Twitter.

Albuquerque 152

Albuquerque Digital Banking Millennials social media 152

PYMNTS

OCTOBER 14, 2019

The continued globalization of digital banking is another issue, enabling quick money movement that can be used by legitimate businesses as well as cybercriminals. security standards from those in markets like Europe. security standards from those in markets like Europe. Bad actors also tend to use the U.S.

Strategy 109

Strategy Fraud Innovation Regulation 109

William Mills

SEPTEMBER 14, 2021

Increased and high-quality competition on the digital banking front is now targeting specialized consumer bases. Increasingly, however, banks—and so-called “ neobanks ,” in particular—have begun to shift their strategy to incorporate more of the credit union playbook into their own marketing and growth initiatives.

Marketing 72

Marketing Strategy Digital Banking 72

The Financial Brand

MARCH 7, 2021

The post Rethinking Checking Account Strategy in a Digital Banking World appeared first on The Financial Brand. Neobanks steal primary accounts from financial institutions that haven't updated their view of checking. The antidote is straightforward.

Strategy 34

Strategy Digital Banking Branding Customer Experience 34

PYMNTS

APRIL 6, 2020

Jamie Dimon, chief executive officer of JPMorgan Chase , sent out his annual letter to shareholders on Monday (April 6), outlining strategies amid the worldwide coronavirus pandemic. . “We He also had good things to say about the Fed ’s response to the financial strains in the markets. trillion a year.

Strategy 159

Strategy Resources America Cards 159

Javelin Strategy & Research

DECEMBER 14, 2021

The scorecard report details and ranks user experience trends and best practices in the Canadian market, covering nearly 400 features across six categories: Money Movement, Ease of Use, Security Empowerment, Financial Fitness, Customer Service, and Account Opening.

Digital Banking 40

Digital Banking User Experience Digital Strategies Trends 40

The Financial Brand

FEBRUARY 19, 2023

This article Should Legacy Banks Build Independent Digital Banking ‘Twins’? Deciding whether to build a separate digital banking unit hinges on the parent's strategy, customer needs and market dynamics. This article Should Legacy Banks Build Independent Digital Banking ‘Twins’?

Digital Banking 34

Digital Banking Strategy Branding Marketing 34

PYMNTS

OCTOBER 7, 2016

The personal touch should be just that — personal — Fossella told PYMNTS’ Karen Webster and is one that can, and should, build upon the relationship already in place at a physical bank branch. Then, step back and take some time to develop a strategy that takes advantage of both [the asset and the competency].”

Digital Banking 193

Digital Banking social media User Experience Technology 193

Bank Innovation

APRIL 5, 2019

The 47-year-old chief executive officer of Banco BTG Pactual SA, a fixed-income trading veteran, said he spent the past four years digging into subjects such as cloud computing, performance marketing and data-analytics metrics. His schooling was to help with the bank’s push into […].

Digital Strategies 186

Digital Strategies Strategy Analytics Data 186

Bank Innovation

OCTOBER 24, 2019

Digital banking and stock trading app Revolut, which boasts 8 million customers, is in the midst of a global expansion effort. based company, which operates in Europe and Australia, announced two major milestones this week: a tie-up with Mastercard that will help fuel a planned U.S. rollout, and a launch in Singapore.

US 170

US Marketing Digital Banking Operations 170

PYMNTS

JULY 25, 2019

Banks need to keep this requirement top of mind as they compete against other FIs in newer markets, however. It is thus imperative that those seeking to expand into new markets adjust their fraud protection strategies to better fit local customer needs. Bringing a global fraud approach to a new local market.

Fraud 164

Fraud Marketing US Resources 164

The Financial Brand

SEPTEMBER 12, 2021

The post Machine Driven Marketing: The Future of Ethical AI and Digital Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights. The promise of artificial intelligence won't be realized if financial institutions don't address issues of data relevance and quality.

Digital Banking 43

Digital Banking Marketing Banking Trends Analysis 43

Accenture

APRIL 30, 2019

To help banks better understand where the horse is going and keep pace (rather than just yanking on the reins), we recently polled 47,000 financial services consumers across 28 markets about their banking needs, behaviors and preferences. Pioneers , for instance, look like the ideal customers for a modern digital bank.

Survey 151

Survey Marketing Groups Study 151

The Financial Brand

FEBRUARY 5, 2020

Partnerships are becoming a core competency for banks and credit unions. The post Essential Marketing Strategies for Fintech-Bank Partnerships appeared first on The Financial Brand. Five steps will help ensure a successful collaboration.

Marketing Strategies 35

Marketing Strategies Strategy Marketing Fintech 35

FICO

FEBRUARY 12, 2023

Home Blog FICO Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.

Digital Banking 52

Digital Banking eBook Analytics Customer Experience 52

PYMNTS

NOVEMBER 22, 2019

Talk of a decelerating FinTech venture capital market continued to mount this week with reports that digital banking startup Aspiration is struggling to raise money. While financial terms of the agreements were not disclosed, Access said the agreements will support its expansion in the payroll market, particularly for SMBs.

Strategy 109

Strategy Fintech Capital Lending 109

Long Lasting Ideas

JUNE 10, 2019

Continue reading Humanizing the Digital Banking Experience at Bank Marketing Strategy + Ideas. For starters, this relatively. new process means that consumers no longer follow the traditional buyer. journey, are far better educated, far more demanding in terms of both service quality.

Digital Banking 40

Digital Banking Marketing Strategies Strategy Marketing 40

BankInovation

DECEMBER 8, 2021

KeyBank’s Laurel Road for Doctors, a digital banking platform tailored to physicians and dentists, has signed up 5,000 users since its March launch. Now, the $187 billion bank plans to apply its targeted-demographic strategy with a similar offering for nurses to launch in early 2022.

Strategy 98

Strategy Digital Banking Marketing Digital Strategies 98

PYMNTS

APRIL 10, 2019

As consumers flock to banking apps, succeeding in the world of digital banking is not as easy as it used to be when mobile apps emerged a decade ago. Around the Digital Banking World. However, legacy banks across the globe have been far from idle when it comes to digital and mobile innovation.

Mobile 185

Mobile Digital Banking social media Strategy 185

Gonzobanker

NOVEMBER 30, 2023

To develop an effective, low-cost deposit growth strategy, take some tips from the high performers. Deposit retention and growth is strategic priority #1 in the banking industry today. But although financial institutions need a long-term strategy for a near-term challenge, playing the “rate game” is a race to the bottom.

Strategy 155

Strategy Industry Lending Marketing 155

Celent Banking

APRIL 25, 2016

Atom Bank in the UK, Fidor Bank in Germany, and mBank in Poland are only a few to mention. Banco Original is the 3rd step in this digital only bank strategy in the region, becoming the 1st universal digital only bank in Latin America. They launched in March of this year.

America 100

America Digital Banking Strategy Fintech 100

The Financial Brand

SEPTEMBER 9, 2019

Cooperation between financial institution tech and marketing leaders is nowhere near where it needs to be to counter digital competitors. The post IT/Marketing Disconnect Thwarts Digital Banking Transformation appeared first on The Financial Brand.

Digital Banking 32

Digital Banking Marketing Branding Strategy 32

Gonzobanker

MARCH 28, 2024

As the industry’s big tech companies go toe to toe with best-of-breed digital solutions, this era may be their last chance to prove they can remain competitive in the digital game: FIS is staking its hope on a credit Digital One or “D1” strategy. This is an area where speed-to-market competition will be important. #3.

Digital Banking 133

Digital Banking Customer Experience Strategy Exercises 133

BankInovation

MARCH 15, 2022

Citi Commercial Bank will deliver automated origination and servicing capabilities to high-growth international markets throughout 2022. Citi Commercial Bank, which operates under the umbrella of the $2.3

Digital Banking 98

Digital Banking Fintech Operations Marketing 98