Remove Digital Banking Remove Exercises Remove Management Remove User Experience
article thumbnail

New Canadian Digital-Only Bank Banking On User Experience

PYMNTS

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth. “But

article thumbnail

Banks Should Make 2024 a True ‘Year of Digital’

Gonzobanker

Faced with competition from national banks, challenger banks and fintechs, financial institutions are working to take a portion of matters into their own hands, bringing in strong digital product management, user experience, development and integration capabilities. Choosing a new partner is no small feat.