PYMNTS

FEBRUARY 24, 2020

As 2020 unfolds, the retail business has been dramatically altered. But with consumer spending holding steady, it’s important for retailers to grasp the opportunity to create innovative ways to get, keep and grow customers. And retailers that deploy experiential tactics drive repeat purchases at rates nearly twice those who don’t.

Retail 210

Retail Branding New York City Indiana 210

PYMNTS

MARCH 30, 2020

Consumers shopping in droves via eCommerce channels is hardly a piece of breaking news — for the better part of a decade, that has been obvious to anyone watching the retail space. They are, Fiserv Senior Vice President of Retail Solutions John Nicola told Karen Webster in a recent conversation — and in great numbers.

Retail 177

Retail social media Millennials Branding 177

PYMNTS

OCTOBER 2, 2020

Unprecedented surges in online shopping volume has meant consumers are shifting their buying and payment habits in a big — and likely permanent — way. For many merchants, particularly smaller ones, the most immediate priority is to ensure that these businesses can accept payments online. A Permanent Change.

Data 184

Data Management Retail Online 184

PYMNTS

APRIL 16, 2020

Wednesday’s Commerce Department retail sales figures showed in no uncertain terms that consumer spending for non-essential goods has taken a huge hit. However, new data from PYMNTS shows that some non-essential items are moving online. On March 17 only 25 percent of respondents said they were shopping for non-essential items online.

Retail 141

Retail Online Survey Branding 141

PYMNTS

DECEMBER 28, 2020

The first were the Pepsis, Heinzes and Krafts that either didn’t like their retail distribution or saw a pandemic-driven opportunity to get new products in new configurations to the consumer. When those markets sparked a fan base and reorders, the company was born. Misfits Market: To hear Abhi Ramesh tell it, he’s in two businesses.

Branding 162

Branding Retail Philadelphia Marketing 162

PYMNTS

APRIL 26, 2017

In an increasingly complex consumer landscape, creating a coherent retail strategy requires synthesizing hundreds of data points on industry, consumer and competitor trends. My role as the chief strategy officer definitely requires me to climb the trees and often tangle with lemurs. SW: It’s never the same day twice.

Strategy 100

Strategy Retail Online Data 100

PYMNTS

JANUARY 14, 2019

It looks like we can finally have a serious conversation about the impending collapse of physical retail in the U.S. All it took was a 160-year old retailer and a $34 billion kick in the stomach to the retail sector to get everyone’s attention. retailer, Sears, which found itself standing at Chapter 7’s front door.

Retail 198

Retail Online Mobile Data 198

PYMNTS

MAY 28, 2020

The digital shift is definitely on. But when it comes to the digital customer experience, retailers are playing catch-up. The issue is critical as retailers either move online or put more effort behind their eCommerce capabilities. The customer experience online has dozens of critical elements. It’s different.

Retail 144

Retail Customer Experience social media User Experience 144

PYMNTS

APRIL 30, 2019

According to Will Byrne, CEO of Worldnet Payments , the kiosks and smart shelves that are gaining traction across any number of commerce and retail settings may even shift the employment picture a bit. The Changing Retail Footprint. As unattended retail notches an increasing footprint, said Byrne, other use cases will also emerge.

Retail 138

Retail Data Operations Payments 138

PYMNTS

JULY 23, 2020

But regardless of how the business works, don’t call the products of Misfits Market ugly. There’s the excess and then there’s the rest of the produce that doesn’t make the cut,” Ramesh, Misfits Market’s founder and CEO, tells PYMNTS CEO Karen Webster. It’s anything that is nonstandard. So we see things that are too small or too large.

Marketing 170

Marketing Philadelphia Apple Online 170

PYMNTS

AUGUST 12, 2019

News came last week that Facebook is trying to get into the video streaming subscription business and attempt to steal market share from YouTube and Amazon. Subscription commerce is attractive to entertainment platforms as well as retail businesses because it locks in revenue streams, and customer data can help with planning and forecasting.

Retail 118

Retail Video Security Software 118

PYMNTS

FEBRUARY 10, 2020

Amazon holds the dominant edge in the market for smart speakers, as about 70 percent of people in the U.S. That makes the online retail behemoth the definite leader in that field, and it’s expected to hold that lead through 2021, according to estimates from eMarketer. 9) by eMarketer.

Marketing 132

Marketing Google US Branding 132

PYMNTS

DECEMBER 11, 2020

Consumers are going digital and are finding the experience to be an upgrade, while the physical retail channel is becoming increasingly unsatisfying by a pretty wide margin. Herron said that means retail needs to catch up and start rethinking a model that is “definitely broken right now” when it comes to shopping in a physical store.

Retail 273

Retail Meeting Customer Experience Online 273

PYMNTS

OCTOBER 6, 2020

“With the busy holiday season upon us, we are proud to offer a truly multi-channel payment solution that has proven to bring new customers and increased sales to our retail partners,” Afterpay Global Chief Revenue Officer Melissa Davis said in the announcement. CEO Nick Molnar said in a past PYMNTS panel. And there's a huge opportunity.

Millennials 200

Millennials Retail United States National 200

PYMNTS

JANUARY 19, 2021

19) that it has finished its sale of Cost Plus World Market (CPWM) to California-based private equity firm Kingswood Capital Management, according to a statement. announced that it had entered into a definitive agreement to sell Cost Plus to Kingswood. Bed Bath & Beyond Inc. said on Tuesday (Jan.

Marketing 130

Marketing California Branding Capital 130

PYMNTS

OCTOBER 21, 2016

Retailers that are unable to call on substantial financial reserves are struggling in the current environment. Consumers want everything these days, from online shopping with one-click ordering and fast delivery to an exciting and high-tech shopping experience at physical stores. Here’s an update on some of the recent casualties.

Retail 100

Retail Marketing Branding Austin 100

PYMNTS

JANUARY 29, 2018

Earlier this month, Saks Fifth Avenue President Marc Metrick told CNBC that the luxury retailer didn’t need fancy artificial intelligence (AI) to help it succeed in the industry, despite the tectonic shift thrusting every other retailer into reliance on such technologies. Some luxury retailers are starting to offer such experiences.

Retail 122

Retail social media Branding Technology 122

PYMNTS

OCTOBER 4, 2019

Online retailers are expanding their brick-and-mortar footprints – and using feedback from eCommerce customers to inform the selections in their new stores. There are also digital price tags for every item, and Prime members can pay the discounted online price for their selections at the store. In Other Brick-and-Mortar News.

Retail 109

Retail San Francisco United States Boston 109

PYMNTS

JULY 15, 2020

Consumers were already changing their retail preferences before anyone had heard of COVID-19, let alone had their life utterly upended by it. This vastly accelerated retail realignment presents challenges — and opportunities — for retailers of all kinds, particularly those dealing in luxury goods, Molnar said.

US 206

US Retail Millennials Trends 206

PYMNTS

AUGUST 18, 2017

Despite years of revenue reports indicating that online stores had become vital lifelines for retailers in every segment from furniture to fashion — accounting for more than 10 percent of retail purchases, and bringing in more than $105 billion in the first quarter of 2017 alone — some businesses have resisted selling their inventory online.

Online 100

Online Retail Alabama United States 100

PYMNTS

DECEMBER 29, 2020

According to Mastercard ’s SpendingPulse transactional analysis, total retail spending for 2020’s 75 days of Christmas was up 3 percent, and eCommerce sales were up 49 percent — good for the stay-at-home economy and tough sledding for department stores. percent overall and 31 percent online.

Retail 180

Retail Branding Analytics Online 180

PYMNTS

APRIL 29, 2016

It’s a new fact of retail that consumers want shipping as fast as possible for as little cost as possible. For example, Amazon, Target and Walmart all have the projected volume and market share to negotiate markdowns on shipping rates into the 70 percent range. “And actually, today, there’s no such thing as free shipping.

Retail 100

Retail Atlanta New York Examples 100

PYMNTS

OCTOBER 25, 2017

Amazon’s piece of the retail pie is expected to end the year even bigger, with market research firm eMarketer boosting its estimates on dollars spent at the eCommerce giant. Last year, its market share stood at 38 percent, with sales of $149 billion for all of 2016. All told, Amazon will account for 43.5 billion in 2017.

Online 108

Online eBook United States Study 108

PYMNTS

FEBRUARY 12, 2019

Any number of “faster” rails are coming online through the next several months. 2,225: The amount bridge millennials spend, on average, on annual retail purchases. 90 percent: The share of retail sales that the Census estimates happen at the physical store.

Millennials 154

Millennials Payments Retail Lending 154

PYMNTS

NOVEMBER 28, 2016

Beyond the Cyber Monday deals from big-box retailers offering deep discounts on TVs, Xboxes and other big-ticket items, there are the smaller retailers trying to have skin in the game. Big retailers are more able to take in those discounts by enticing customers to buy more or other items. So, what do these smaller retailers do?

Retail 100

Retail San Francisco Online Groups 100

PYMNTS

JULY 14, 2020

In fact, as economies across the globe began to shut down for an extended period, in a bid to stay relevant, many vehicle retailers installed third-party solutions to facilitate a fully digital vehicle sales process.”. One of those tools is virtual retailing, or virtual showrooming.

Tools 183

Tools Online Retail Analysis 183

PYMNTS

SEPTEMBER 29, 2020

The retail ecosystem has been turned upside down over the past six months as changes big and small rippled through the segment worldwide in response to the pandemic. Consumers are shopping more online , are increasingly interested in contactless payment methods and are showing up in stores to buy, not to browse.

Millennials 251

Millennials Retail Online Branding 251

PYMNTS

NOVEMBER 9, 2018

The Competition Commission of India (CCI) ruled earlier in the week that the two are not dominant sellers in the region, and thus are not abusing a dominant position in India’s online market space. The All India Online Vendors Association represents more than 3,500 businesses.

Online 130

Online Retail Regional Marketing 130

PYMNTS

APRIL 2, 2020

As Caton told Webster, there’s been a spike – though certainly not enough to use the term “boom” – in online buying activity related to essential daily needs, across a range of customers, that makes city life possible. . A majority of Prologis’ assets are in what Caton called “last touch and city distribution.” Shifts in Consumer Behavior.

Industry 253

Industry Online Retail Examples 253

PYMNTS

APRIL 22, 2020

Then came February, March and the COVID-19 crisis – and suddenly the whole definition of “office” changed. The company’s primary marketing is through word-of-mouth activities: PR, influencers, sampling and very targeted Facebook and Instagram campaigns. Rosenberg’s total marketing spend since The Edge’s inception is under $100,000.

Capital 163

Capital Marketing Michigan Company 163

PYMNTS

AUGUST 10, 2020

The goal for Advent is to profit on the surge in online sales. Online shopping is “booming as a result of coronavirus,” Martijn de Lange, CEO of Hermes UK, told FT, and the investment from Advent will help Hermes expand its delivery operations. What’s important is that the retail industry doesn’t have too many casualties.”.

Boston 141

Boston Online Groups Retail 141

PYMNTS

MARCH 7, 2017

From mobile-first strategies to revamping companies’ overall digital side of their practice to have more of an eCommerce focus, retailers have been steadily observing consumers’ shopping patterns for years to determine which is the best route to dive into. The latest company to join the chatbot game from a retail standpoint is Samsung.

Samsung 101

Samsung Retail Training System 101

PYMNTS

JULY 28, 2016

While a very real glass ceiling might be under assault in the political field, online-only brands that eschewed traditional methods of starting up are seeing themselves approach a limiting barrier of their own kind. If they’d started advertising on TV, they definitely would have wasted half their money.”

Branding 100

Branding Online New York Training 100

PYMNTS

FEBRUARY 10, 2020

Whether it’s our commitment to transparency, our flexible payment terms, our user-friendly experience, or our expanding universe of retail partners, Sezzle is definitely gaining traction as the marquee ‘buy now pay, later’ solution in the U.S.” BNPL is also anticipated to be a driver for shopping on smartphones.

Minneapolis 187

Minneapolis social media Retail Payments 187

PYMNTS

MARCH 2, 2020

How important are humans to your retail banking experience? As the new Digital-First Banking Tracker ® notes, “Mobile and online banking’s prevalence has reduced physical branches’ importance, but these brick-and-mortar establishments are still vital to customers’ financial lives. Is that what people really want? Going to the Bank.

ATM 191

ATM Millennials Retail Video 191

PYMNTS

MARCH 18, 2016

The company, oft referred to as the “Salesforce of Wholesale,” aims to bring business-to-business commerce into the digital age with software that enables wholesale businesses to sell online. I don’t think you can go out to the market with a story that’s all about growing at all costs now,” Coates told Fortune.

Online 100

Online New York City Software New York 100

PYMNTS

JUNE 19, 2017

Luxury retail isn’t such a cushy business these days. Nordstrom might be going private , the retail company announced in news Thursday (June 15). percent from the previous quarter, while retail net sales climbed only 0.5 Luxury retail isn’t seeing setbacks because of the economy or uncertain political environment.

Retail 143

Retail Trends Strategy Company 143