Fintech Labs Insights

APRIL 18, 2017

A look at the companies demoing live at FinovateSpring on April 26 & 27 in San Jose. IBM Trusteer, a leading provider of advanced financial fraud solutions, delivers a holistic cybercrime prevention platform with a cognitive approach to help reduce fraud and create a seamless customer experience. Presenters.

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San Jose Fraud Customer Experience Analytics 18

William Mills

APRIL 27, 2017

ALL LENDERS whether banks, credit unions or independent mortgage bankers MUST step up their customer experience and reduce costs with new technology from companies like BeSmartee. Again, another great UI show how a loan officer can work faster creating a better customer experience. BeSmartee www.besmartee.com ^William.

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San Francisco social media San Jose Customer Experience 68

William Mills

MAY 10, 2016

There is a growing focus on customer experience and related compliance issues. Qumrum allows banks to actually document customer interactions online. Leveraging assets from mobile banking and moving into the customer journey. i.e. showing the mobile banking when they are calling customer service.

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Fintech Labs Insights

APRIL 4, 2016

Pictured (left to right): Kabbage Director of Payment Operations, Michelle Sirpak, and Head of Product, Jason Dell demonstrating the Kabbage Card at FinovateSpring 2015 in San Jose. Join us in sunny San Jose, California May 10 & 11 for feast of fintech innovation. Rob Frohwein is CEO. Tickets are on sale now.

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San Jose Georgia Atlanta Innovation 12

Fintech Labs Insights

APRIL 28, 2017

SaleMove for its Engagement Platform and OmniBrowse solution that helps FIs meet or exceed the in-person customer experience online. What a time we had this year in San Jose! SpeechPro for its VoiceKey.FRAUD technology that uses voice biometrics to enable call centers to detect fraudsters.

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San Jose Analytics social media Conference 28

Fintech Labs Insights

MAY 26, 2015

SayPay Technologies founder, Steve Hoffman giving a personal demo of SayPay at FinovateSpring 2015 in San Jose. Using SayPay as an online banking login solution, banks offer an improved customer experience with enhanced security. SayPay launched its bill pay and web sign-in offerings at FinovateSpring 2015 in San Jose.

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San Jose CA Online Mobile 12

Fintech Labs Insights

JUNE 4, 2015

Above: Interactions Marketing Manager Dan Fox demoing conversational solutions for banks and FIs at FinovateSpring 2014 in San Jose. ACI Worldwide specializes in providing voice banking technology to community FIs via its Voice Banking suite within the ACI Self-Service Banking platform. Is there a Finovate alum we left out?

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Technology San Jose New York Video 12

William Mills

MAY 9, 2018

Our Actionable Intelligence Management solutions help banks and mortgage companies streamline and automate manual processes, seize new business opportunities and manage compliance, all while transforming the customer experience. Key Partnerships & Customers. I think these folks are based in San Jose, California.

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Security Samsung Strategy San Jose 40

William Mills

MAY 11, 2016

From my understanding of their offering they let mid to large financial planners/consultants utilize state-of-the-art data tools in real time coupled with NLQ AI for a better customer experience, allowing a financial planner to do a better job for more clients in less time. 01:15 pm 10 Reasons Why Fintech Startups Fail.

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Video Lending social media Analytics 40

Fintech Labs Insights

AUGUST 11, 2016

We spoke with Kore after the company’s demo at FinovateSpring 2016 in San Jose. And via machine learning and artificial intelligence, the more workforces and customers engage with Kore Bots, the more they learn, and the more useful they become. Finovate: Who are your primary customers?

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Fintech Labs Insights

JUNE 4, 2015

To improve the customer experience, Whodini works as both a marketing and customer service tool by helping employees discover personal details about their customers. For now, Lawe has stated, Whodini will first scale its merchant base, then work on building its customer base. Raised over $500k.

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San Jose Tools Video Customer Experience 12

William Mills

MAY 11, 2016

From my understanding of their offering they let mid to large financial planners/consultants utilize state-of-the-art data tools in real time coupled with NLQ AI for a better customer experience, allowing a financial planner to do a better job for more clients in less time. 01:15 pm 10 Reasons Why Fintech Startups Fail.

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Video Mobile social media Analytics 40

Fintech Labs Insights

APRIL 4, 2017

A look at the companies demoing live at FinovateSpring on April 26 & 27 in San Jose. CallVU’s Digital Engagement provides a single, self-service bot journey to customers in their channel of choice by delivering social and messaging channels and overlaying existing digital channels. Omni-channel customer experience.

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San Jose User Experience Customer Experience Mobile 17

PYMNTS

AUGUST 28, 2018

The new service will be available to consumers in geo-fenced areas of San Jose, company said in an announcement. Yael Cosset, Kroger’s chief digital officer, said, “We are incredibly excited about the potential of our innovative partnership with Nuro to bring the future of grocery delivery to customers today.

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San Jose California Retail Customer Experience 100

PYMNTS

MAY 25, 2017

SH: We’re a truly global company, with offices in Israel, New York and San Jose. In the retail space, we believe that XAP and InsightEdge will be the solutions that finally deliver on the promise of omnichannel customer experiences. PYMNTS: What’s the company culture like?

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Data San Jose Analytics Retail 108