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Retail Pulse: goop Finds Stickiness In New York, Opens ‘Lab’; Nordstrom To Offer Early-Bird Pickup

PYMNTS

And, while the retailer offers curbside pickup year-round, customers will be able to pick up their items 24 hours a day in select locations during a short period in December leading up to Christmas. In order to meet the needs of our customers, we need to adapt and find new ways to offer them the experiences and service they’re looking for.

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2021 GonzoBanker Awards

Gonzobanker

Lots of tech and operations to clean up, it appears, but no solid bank is better qualified than the team from Minneapolis. Goes to Larry Mazza and the crew at MVB Bank in West Virginia. The Customer Experience Award – Goes to Capital One for moving fleet-footed to react to the new realities of retail banking.

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