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5 ways to shake up your lending strategy

Independent Banker

Learn about forthcoming events » Especially as market conditions change, lenders need to focus more on the customer experience, says Emily Sayer, national sales director for market research firm Avannis in Centennial, Colo. Cheryl Winokur Munk is a writer in New Jersey.

Lending 103
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Can The Santa Experience Save Brick-And-Mortar Retail This Holiday Season?

PYMNTS

Edgar’s innovation in experiential retail was an instant hit — and by the early 1900s was widely imitated in department stores all over the nation. By 1924 Macy’s launched a Thanksgiving Day parade that ended with its New York City store Santa officially ushering in the holiday season. Especially if you live in New Jersey.

Retail 136
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The 2019 GonzoBanker Awards

Gonzobanker

picks up Bancorp of New Jersey, Inc. Its Baldrige-winning tenacity on customer experience is legendary and consistent. Niche Payments Acquisition Award – Goes to City National Bank for its acquisition of FilmTrak. So talk about a busy area of focus and some hair pulling when it comes to customer experience?

Idaho 148
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The 2022 GonzoBanker Awards

Gonzobanker

Hats off to Thomas Shara at Lakeland and Tony Labozzetta of Provident for architecting the new $25 billion super-community bank in New Jersey. Let’s see how this new scale allows for big investments in future innovation. Goes to New England Federal Credit Union and Vermont State Credit Union.

Community 216
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The Retail Bank Inside the Commercial Bank

Gonzobanker

While no mid-size bank can go toe to toe with national banks on physical, digital and marketing firepower, it’s important to recognize that inside every $1 billion of assets for a commercially focused bank lurks at least 25,000 retail checking accounts and 50,000 savings/CD accounts that need to be leveraged. Those days are over.

Retail 60