Gonzobanker

JULY 27, 2022

Delivering a better customer experience is not the only way for banks to gain a competitive advantage. The segments that are more important than others is a clue to understanding a bank’s strategy. The notion of “branch as attractor” has been eroding for 20 years as the point of attraction shifted to online search.

Strategy 88

Strategy Customer Experience Fintech blockchain 88

The Financial Brand

DECEMBER 8, 2020

Disconnect between the views of Millennials and community banking leaders over rate sensitivity gives handful of institutions a big opening. The post Big Banks Are Deposit Vacuums: How Other Institutions Can Slow the Flow appeared first on The Financial Brand.

Millennials 38

Millennials Community Bank Community Branding 38

William Mills

MAY 11, 2016

Do no go online and get another online loan. Under the scenario the consumer can transfer much-needed cash as well get cash (that was earned, not paid yet) so no payday or online lending debt is added. Tim Dubes (VP, Marketing). Millennials want their mortgages fast, rocket fast.” Man, that’s true.

Video 40

Video Lending social media Analytics 40

William Mills

MAY 11, 2016

Chip card reader for when customers are shopping online to improve security. Integrate with any online merchant site. Customers can store all of their online profiles in one secure location to improve user experience. What’s the market strategy? Digital customers are more profitable customers.

Video 40

Video Mobile social media Analytics 40

South State Correspondent

MAY 2, 2022

Because everyone has the mindset of the funnel, neither department takes much time to understand the customer, the intent, the metrics (like profitability over revenue), or the interactive role between product and marketing strategy. Funnels Create Tactical Confusion.

social media 195

social media Management Marketing Resources 195

William Mills

SEPTEMBER 7, 2016

Also a pretty good customer experience. I’ve heard that financial planners are having a hard time getting Millennials thinking about retirement but instead focus on short-term financial goals – homes, vacations, etc. Customers include banks, PSP’s and others. Their application is middleware. Boy, that’s the truth.

Mobile 40

Mobile Cards Fraud Data 40