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NEW STUDY: Why Fast Food Isn’t Innovating Fast Enough

PYMNTS

In short, customers want innovation, but restaurants, largely, aren’t giving it to them. The Index’s inaugural edition explores why companies in the $230 billion QSR space struggle to innovate, and how they can change that reputation. According to PYMNTS research, most brands in the QSR space are losing the innovation race.

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Sam?s Club Takes On Convenience In Age of Amazon

PYMNTS

The new brick-and-mortar location will come chock-full of new retail innovations, but the store won’t carry a plethora of items. This will be smaller than a typical club — which is perfect for testing innovations in a live shopping environment,” Iannone said. Click-And-Collect And Mobile Apps.

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Panera Gives Its Customers A Verbal Order-Ahead Assist

PYMNTS

Earlier this month, the St. Louis, Missouri-based company partnered with Google to allow customers to place orders using simple phrases like, “OK Google, ask Panera for delivery,” or “OK Google, talk to Panera.”. In the long run, the ease and convenience [of this technology] will be meaningful to our guests.”.

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