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Weekly Wrap: Video tellers, RBC’s personalized app and Citi’s innovation labs

Bank Innovation

Whether its Happy State Bank pushing out video teller machines or TSB Bank launching a virtual assistant in five days, banks are trying to find new ways to connect with customers during times of social distancing. Banks are accelerating their technology projects in light of the coronavirus pandemic. Legacy banks in the U.S.

Video 259
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Weekly Wrap: Digit expands automation, Brex grows product suite

Bank Innovation

Welcome to the latest episode of our Weekly Wrap video series, for the week ending Friday, January 24, 2019.

Video 221
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Weekly Wrap: Banks tackle crisis CX and stand-alone brands

BankInovation

This week, Bank Innovation took a look a Verint report that ranked some of the country’s biggest banks based on their crisis customer experience during the COVID-19 pandemic. Smaller banks, meanwhile, are pursuing stand-alone brands despite the fact that bigger banks have stumbled with their own digital offshoots.

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Weekly Wrap: SBA loans, SoFi and Galileo take center stage

Bank Innovation

As COVID-19 continues to rattle the economy, startups are launching new products and features to engage customers. One week after the Small Business Administration launched its Paycheck Protection Program, banks and fintechs alike are still navigating best practices to get funding into the hands of small business clients.

Fintech 369
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Weekly Wrap: Zelle pushes into business payments and banks adopt fusion centers

BankInovation

“Not only we, at Wells Fargo, but Early Warning and its network banks have seen a significant increase in businesses using disbursements with Zelle,” said Michelle Ziolkowski, head of global payables in treasury management at Wells Fargo. Big banks, meanwhile, are adopting fusion centers to […].

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Weekly Wrap: Robo-advisors react to the stock market plummet, and Amazon makes a move

Bank Innovation

Welcome to the latest episode of our Weekly Wrap series, for the week ending Friday, March 13, 2020.

Marketing 259
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Weekly Wrap: Banner week for fintech acquisitions

Bank Innovation

Welcome to the latest episode of our Weekly Wrap series, for the week ending Friday, Feb.

Fintech 243