Remove Customer Experience Remove Digital Banking Remove Leadership Remove Risk Management
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Bank CIOs Must Break Through The Tactical Barrier

Gonzobanker

The operational world of cash, checks, deposit slips, passbooks, and teller terminals used to dominate bank tech budgets. Those were the days of green screen cores and server-based ancillary applications, and digital banking was a Star Trek thing of the future. Enterprise Resource Manager. 2: Talent Shortage.

Resources 138
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Trust: Once Again the Most Precious Currency in Banking

Gonzobanker

If running the capital plan numbers indicates that growth needs to slow, banks will need new tactics to drive profitability, and a major focus will return around operating efficiencies. Digital banking uptime, the speed and accuracy of moving money, and the ability to talk to informed bankers are vital right now.

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Cybersecurity Insurance, AI and Chatbots

FICO

Two of today’s hottest tech topics — cybersecurity insurance and artificial intelligence (AI) — were well represented at recent conferences in insurance and banking, respectively: Advisen Cyber Risks Insights Conference and Bank AI Expo. Advisen: Barbican Takes a Leadership Stance on Cybersecurity Insurance.

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2021 GonzoBanker Awards

Gonzobanker

After leading a great and vibrant organization at Andrews Federal Credit Union, Jim and his family have taken on a new adventure, and the Gonzo team is confident Jim’s ambition and transparent leadership style will be welcome in Raleigh, N.C. The Bank That Gets Fintech. Goes to Larry Mazza and the crew at MVB Bank in West Virginia.

Fintech 142
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2020 GonzoBanker Awards

Gonzobanker

There have been many come-and-go digital banks. For a digital bank, Axos has a net interest margin twice that of Wells and BoA with an expense ratio under 2% – that helps drive a 15.5% It’s great to see Axos continue to hone its strategies and maintain the margins/credit quality that the market is rewarding.

Idaho 170
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The 2019 GonzoBanker Awards

Gonzobanker

Sure, we know it’s cliche to point out the merits of this direct banking powerhouse, but the plain fact is that USAA nails every variable in building a Smarter Bank. The bank’s strategy is laser-focused. Its Baldrige-winning tenacity on customer experience is legendary and consistent. Might be time to.

Idaho 148
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Bank Earnings Are Toast – It’s Time to Take Bold Action

Gonzobanker

So far, bankers have taken comfort in the soundbite that “this crisis is different” because of the strong capital levels and risk management rigor that has developed since the Great Recession. The problem today is that most banks are not applying a true product management discipline to the debit and credit business.

Lending 103