NCR

MAY 4, 2017

Delivering a coherent omni-channel service for customers is a key goal for many financial institutions. There are many reasons why, one of the most powerful of which is to strengthen brand loyalty and drive revenue generation by providing a seamless, rewarding customer experience. The Effortless Experience 2013].

Strategy 83

Strategy Customer Experience Regional Retail 83

Insights on Business

AUGUST 15, 2017

In the world of digital banking, bigger isn’t always necessarily better. Australian digital-only bank UBank is aiming to disrupt the banking industry to deliver a simpler, better, smarter customer experience. UBank evaluated cloud providers and chose to work with IBM.

Leadership 87

Leadership Case Study Innovation Online 87

Insights on Business

AUGUST 15, 2017

In the world of digital banking, bigger isn’t always necessarily better. Australian digital-only bank UBank is aiming to disrupt the banking industry to deliver a simpler, better, smarter customer experience. UBank evaluated cloud providers and chose to work with IBM.

Leadership 79

Leadership Case Study Innovation Online 79

Gonzobanker

DECEMBER 17, 2021

MOEs like this are rare in the credit union industry, but we expect with continued demands for scale there will be more. Best Fintech Acquisition by a Bank. Fifth Third Bank ’s August acquisition of digital healthcare platform Provide (purchase price not disclosed). The Bank That Gets Fintech.

Fintech 142

Fintech Strategy Leadership Lending 142

Gonzobanker

MAY 14, 2018

More than 1,700 industry execs descending on the Vegas Cosmopolitan getting mobile alerts like “Open Bar in the Exhibit Hall.” At least one mid-size bank showed up with its entire exec leadership team AND board of directors. Its recent acquisitions of Pannos and Bitwise are probably a sign of what’s coming for the industry.

Branding 120

Branding Industry Apple Marketing 120

Gonzobanker

DECEMBER 22, 2020

Bad things about the banking industry. Our clients showed banking at its best – obsessed with customer well-being, good corporate citizenship, and strong community focus. It was everything banking is supposed to be, and the Cornerstone team is speechless with admiration. Stock to Own in 2020 : Zoom.

Idaho 170

Idaho Community Industry Strategy 170

FICO

JANUARY 24, 2018

Two of today’s hottest tech topics — cybersecurity insurance and artificial intelligence (AI) — were well represented at recent conferences in insurance and banking, respectively: Advisen Cyber Risks Insights Conference and Bank AI Expo. Advisen: Barbican Takes a Leadership Stance on Cybersecurity Insurance. Here’s my take.

Conference 55

Conference Customer Experience Maine Exercises 55

Independent Banker

DECEMBER 31, 2022

West: We have a major initiative to significantly improve our digital delivery system. On the heels of that, we’re going to build a new digital banking platform and data warehouse. It’s a major undertaking for a bank of our size. Digital marketing accounts for 57.9% Colleen Morrison. The ICBA view on… Marketing.

Community Bank 91

Community Bank Community Tampa North Carolina 91

Fintech Labs Insights

MAY 3, 2017

I started in a bank graduate programme straight out of university in a frontline role. I’ve held leadership roles in products, marketing, business support and channel management, and now lead a fantastic Digital and Transformation function at New Zealand’s largest (and best!) I also love the people aspect of it.

Fintech 20

Fintech Examples Industry Leadership 20

Alex Jimenez

FEBRUARY 27, 2019

For four days I listened to all types of presenters, met with IBM and partner representatives, talked to people in all kinds of industries, and finally met in person a fintech-verse friend I have known for many years, Spiros Margaris. Highlights from cloud discussions included: Industry is having difficulty moving to cloud fast enough.

blockchain 40

blockchain Conference Security Innovation 40

CB Insights

FEBRUARY 13, 2020

Today, it works with companies in over 120 countries spanning every industry, company size, and business model. Leadership and board members. Stripe’s bottom line is what remains after bank service fees, which are often up to 2.5% Company Leadership & Board Members. Focus on developers. How Stripe makes money.

Online 98

Online Company Retail Payments 98

Gonzobanker

DECEMBER 20, 2019

Kent Oram, CEO, Idaho Central Credit Union – As evolution, revolution and occasional shareholder dilution occur across the industry, a leader in Idaho has quietly worked over the past 12 years on accumulating legendary performance. In an industry changing slowly, the Gonzo team has to salute Pierre Naude, CEO of nCino.

Idaho 148

Idaho Conference Data Marketing 148

Gonzobanker

DECEMBER 19, 2022

As expected, these rate hikes stopped the mortgage industry in its tracks. Financial institutions that relied on mortgage banking fee income as a key earnings component have been left to make big adjustments. 2022 was the year the fintech industry and venture capital firms figured out that banking is harder than everybody thought.

Community 216

Community Fintech Industry Innovation 216

NCR

JUNE 12, 2017

Here is an example of a high-level capability model for the retail bank distribution network: The next step, after defining a high-level overview of your capabilities, is to conduct a more detailed examination of each capability, which will require interaction with senior and mid-level leadership.

Operations 82

Operations ATM Customer Experience Examples 82

Gonzobanker

MAY 8, 2020

Tier 1 capital in the industry has grown by more than 350 basis points since the housing crisis. The problem today is that most banks are not applying a true product management discipline to the debit and credit business. But the walls of the bank are about to shake with a major earnings challenge. Build transparency around I.T.

Lending 103

Lending Analytics Analysis Capital 103

Gonzobanker

DECEMBER 14, 2023

Bank leaders must feel like Rocky Balboa after 15 rounds with Apollo Creed. Just think of what the industry dealt with in the last 12 months: The brunt of the unprecedented scope and pace of Fed rate hikes hit home, and banks have seen an.80 The housing industry, and mortgage banking revenue, came to a stop.

Fintech 194

Fintech Community Regional Technology 194

William Mills

MAY 9, 2018

Our Actionable Intelligence Management solutions help banks and mortgage companies streamline and automate manual processes, seize new business opportunities and manage compliance, all while transforming the customer experience. Key Partnerships & Customers. Key Advisory Board Members.

Security 40

Security Samsung Strategy San Jose 40

Gonzobanker

DECEMBER 19, 2016

As the year draws to a close, there’s a theme resonating throughout the industry: tired and complacent financial institutions are being pushed around and torn apart. We can’t bank on this near-term stock rally staying around forever. Hats off to a decade of strong leadership and hard work.

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

As the year draws to a close, there’s a theme resonating throughout the industry: tired and complacent financial institutions are being pushed around and torn apart. We can’t bank on this near-term stock rally staying around forever. Hats off to a decade of strong leadership and hard work.

Utah 60

Utah System Community Marketing 60