PYMNTS

MAY 22, 2020

From competitors to collaborators, the FinTech boom introduced a field of opportunity for traditional financial institutions to team up with an industry newcomer to become more agile and modern with their own product offerings. On the other hand,” he added, “the pandemic doesn’t just spare FinTechs. Financing Burdens.

Fintech 261

Fintech Lending Tools Risk Management 261

ABA Community Banking

JULY 15, 2020

When COVID-19 accelerated customer movement into mobile and online banking solutions, and triggered consumers to push their funds into bank accounts, banks that had made investments in the digital customer experience were positioned to capitalize.

Digital Banking 122

Digital Banking Customer Experience Capital Mobile 122

PYMNTS

JULY 31, 2019

And that’s where we come to FinTech. As PYMNTS readers know, the role and appeal of FinTech is increasing significantly as consumer demands rapidly change, and technology and regulatory efforts encourage further innovation in digital payments and global transactions. FinTech Partnerships. Whole Ecosystem. “If

Fintech 192

Fintech Innovation US Payments 192

PYMNTS

DECEMBER 3, 2019

In today’s top payments news, Wells Fargo has selected former Santander head executive Scott Powell to be its new chief operating officer. Also, Visa is working with four global finance firms to help FinTechs issue plastic as well as digital payments. New Visa Alliances Help FinTechs Launch Payments Solutions.

Fintech 132

Fintech Colorado Payments Operations 132

Payments Dive

APRIL 12, 2018

With a lot of courage, heart and brains, Suresh Ramamurthi and his wife Suchitra Padmanabhan turned a failing bank into a fintech phenom in tiny Weir, Kansas. In a keynote at the BCX Summit, Ramamurthi will talk about CBW's journey — and its far-reaching implications for the bank customer experience.

Kansas 170

Kansas Digital Banking Customer Experience Fintech 170

Bank Innovation

FEBRUARY 21, 2020

In this episode, editors discuss the following news developments: Implications from LendingClub’s acquisition of Radius Bank; How Ally’s acquisition of the non-prime lender CardWorks boosts the bank’s long-term plans; and The launch of digital banking startup Level […].

Fintech 243

Fintech Digital Banking Customer Experience Innovation Strategies 243

Perficient

APRIL 20, 2023

The Landscape According to Forbes Advisor: 2022 Digital Banking Survey , as of 2022, 78% of adults in the U.S. prefer to bank via a mobile app or website. And those consumers desire digital experiences that are personalized and meaningful.

Marketing 294

Marketing Marketing Strategies social media Strategy 294

PYMNTS

JANUARY 28, 2020

Everyone knows that digital and mobile services are key to success in the 2020s — not only in terms of more revenue, but also larger transformations. But that doesn’t mean all the players in payments and financial services have a solid or clear digital strategy.

Fintech 169

Fintech Digital Strategies Mobile Resources 169

PYMNTS

SEPTEMBER 8, 2020

In the mad dash for small firms to secure capital, many sought their PPP loans from banks other than their usual financial service providers, creating a logistical nightmare for financial institutions (FIs) that still rely on manual and outdated customer onboarding workflows. A Better Business Customer Experience.

Fintech 198

Fintech Compliance Fraud social media 198

PYMNTS

OCTOBER 19, 2020

Global Processing Services (GPS), the payments issuer processor, has a new strategic investment from Visa to help GPS launch new products and continue expanding, according to an emailed press release. The move comes after GPS's recent launches in Europe and South East Asia, including Revolut and Starling Bank , according to the release.

Study 174

Study Innovation Fintech Customer Experience 174

Bobsguide

SEPTEMBER 22, 2022

Finastra named a top global provider in IDC FinTech Rankings. London, UK – September 21, 2022 – Finastra is proud to be ranked one of the top providers in the 2022 IDC FinTech Rankings. This year marks Finastra’s entry into the top five and as a Fast Track FinTech, having risen significantly in the rankings from last year.

Fintech 74

Fintech Financial Technology Software Capital 74

Independent Banker

DECEMBER 31, 2022

The payments landscape is evolving, and customers’ needs are changing. Here’s how community banks can enhance their payments offerings. of banks’ revenues come from payments. Payments account for up to 30% of bank revenue, and that income stream is under attack. Top trends in payments.

Trends 140

Trends Payments Community Bank Texas 140

PYMNTS

APRIL 21, 2016

As the world goes increasingly digital, banks are struggling to decide how they should package their digital service offerings. Should they fold digital banking services into their existing traditional brick-and-mortar accounts, or spin them off into stand-alone, digital-only entities? Why spin out?

Digital Banking 100

Digital Banking User Experience Exercises Mobile 100

Gonzobanker

FEBRUARY 19, 2020

Fintechs can provide better design capabilities, improved customer experience, research states. Financial institutions are making fintech partnerships a key priority in 2020, according to a new study from Cornerstone Advisors. The annual What’s Going On In Banking study explores how senior executives from 300 U.S.-based

Strategy 110

Strategy Fintech Study Customer Experience 110

PYMNTS

MAY 15, 2019

Persuading customers to choose one bank over another is never an easy task, and it’s only become more challenging in the saturated digital banking space. Around the Digital Banking World. Payments Remain Key to Bank of the West’s Customer Service. About the Tracker.

Digital Banking 189

Digital Banking Mobile Meeting Fintech 189

PYMNTS

JUNE 27, 2019

For better authentication, financial institutions (FIs) are experimenting with artificial intelligence (AI) and biometrics, attempting to create security measures that don’t frustrate consumers. In the latest Digital Banking Tracker™ , PYMNTS examines how banks are innovating to address these security vulnerabilities.

Customer Experience 109

Customer Experience Digital Banking Innovation Security 109

Bank Innovation

JANUARY 12, 2020

The rush to be the best bank-type platform has created a crowded market, both in the business-to-business and direct-to-consumer fintech sectors. To one fintech investor, the plethora of digital banking platforms is hardly a […].

Tools 259

Tools Fintech Digital Banking Marketing 259

Insights on Business

FEBRUARY 13, 2019

Banks continue their digital transformation journey to create new business models to satisfy today’s demanding customers. How do banks prepare for this new reality? For Bradesco, a large Brazilian bank, NEXT is the answer. Next is a digital bank, completely disassociated from the Bradesco brand.

Albuquerque 152

Albuquerque Digital Banking Millennials social media 152

South State Correspondent

OCTOBER 26, 2023

In this article, we detail our thoughts and the trends we saw last week in Las Vegas from a banking perspective in hopes of giving you the flavor and insight from the conference without you having to walk 10 miles per day and listen to endless vendor pitches. Below is a breakdown of all 300 sessions, less the demos and sales pitches.

Conference 221

Conference Las Vegas Fraud Case Study 221

CB Insights

JANUARY 5, 2021

High fees, poor customer experiences, and archaic technology have historically blocked many from accessing financial services. . get the state of challenger banks report. Below, we dive into how the Covid-19 pandemic has accelerated the shift to digital banking among these populations. Source: PwC. Globally, 1.7B

Digital Banking 98

Digital Banking US Online FDIC 98

PYMNTS

AUGUST 16, 2018

Both enable banks to dig out suspicious transactions, something many other solutions could not, according to David Berglund, senior vice president and artificial intelligence leader at U.S. In a recent interview with PYMNTS, he noted the development could help FIs find and recognize common elements in legitimate payment data. “AI

Digital Banking 101

Digital Banking Fraud Data Tools 101

PYMNTS

JUNE 29, 2020

With the Wealthfront mobile app, customers with direct deposit can get paid up to two days early, as well as set up direct deposit for other payments like a tax refund or company expenses.

Fintech 151

Fintech California New York ATM 151

PYMNTS

DECEMBER 18, 2018

Virtual bank Radius Bank — which services small businesses (SMBs), micro-firms and consumers — is rolling out a revamped digital banking platform and a mobile banking app, the company said on Monday (Dec. The platforms have added new digital solutions for financial budgeting and tracking as well.

Mobile 122

Mobile User Experience Digital Banking Fintech 122

PYMNTS

OCTOBER 21, 2020

Silicon Valley neobank startup Unifimoney is partnering with Singapore FinTech startup Nium for real-time money transfers across the globe, the companies said in a statement on Wednesday (Oct. The tie-up will offer Unifimoney customers an enhanced and expanded money transfer experience that happens in real time. .

Fintech 144

Fintech Customer Experience Compliance Security 144

NCR

MARCH 12, 2018

Some of the most significant recent trends in financial services – such as the ongoing growth of the mobile channel and the expansion of the fintech market – have demonstrated that the evolution of the industry is being driven by technology.

Analytics 75

Analytics Digital Banking Analysis Branding 75

American Banker

MAY 17, 2016

Technology leader BBVA Compass has been ahead of the pack in real-time payments, neobanking and fintech investing. Manolo Sanchez shares his vision for next steps: the bank's developing API marketplace and "Uberized" digital banking.

Customer Experience 50

Customer Experience Digital Banking Fintech Technology 50

Gonzobanker

DECEMBER 14, 2023

Not the financial industry’s “Troublemakers ” – those regional and community banks, credit unions and supporting fintech entrepreneurs who continue to engage customers and communities and find niches that keep the grassroots of our country’s financial system alive and kicking. Paul Murphy, founder of Murphy & Co.

Fintech 194

Fintech Community Regional Technology 194

PYMNTS

OCTOBER 8, 2020

Berlin's Mambu is partnering with New Zealand digital lending platform Ranqx , which will use Mambu's API-first digital banking platform to provide digital lending experiences, loan origination, decisioning and monitoring for small- to medium-sized businesses (SMBs), according to a press release.

Lending 141

Lending Customer Experience Digital Banking Innovation 141

Insights on Business

DECEMBER 10, 2017

The dominant story is that fintech startups and banks are better off as friends than foes. Fintech, once seen as a disruptor, is now becoming a mainstream and also a collaborating partner. Banks provide trust and infrastructure to a partnership with fintech. Banks are also innovators.

Fintech 115

Fintech social media Apple Google 115

Gonzobanker

JULY 27, 2022

Delivering a better customer experience is not the only way for banks to gain a competitive advantage. The segments that are more important than others is a clue to understanding a bank’s strategy. Historically, banks sold through branches and in (more or less) narrowly defined geographic areas. They’re wrong.

Strategy 88

Strategy Customer Experience Fintech blockchain 88

ZootBlog

MARCH 29, 2016

It is well known that silos have long prevented banks from achieving the ideal customer experience, because they create a fragmented user experience. An executive from Ally Bank made an interesting observation at a recent industry conference. This is an opportunity for banks.”.

Fintech 60

Fintech Customer Experience Mobile Security 60

Insights on Business

FEBRUARY 19, 2016

My engagements with a number of global banks of various sizes over the past several months have been on one common agenda. What should be their strategy for Digital Banking transformation? Examples include Lending Club and Zopa in lending, Nutmeg and Weathfront in Wealth Management; WePay and Stripe for Payments.

Fintech 132

Fintech Video Lending Industry 132

Gonzobanker

APRIL 4, 2024

While valuation at many fintechs has dropped since 2022, Chime has bucked the trend. Bloomberg recently reported that Chime, the leading fintech neobank, is planning to go public in 2025. According to the report , Chime has not engaged investment banks to date. Is it ready for an IPO? According to a July 2023 survey of U.S.

Comparison 93

Comparison Fintech America Survey 93

PYMNTS

AUGUST 12, 2020

Small businesses have landed at the center of B2B FinTechs’ and financial service providers’ latest collaborative efforts. In this week’s roundup of open banking initiatives and bank-FinTech tie-ups, PYMNTS finds a renewed push to strengthen SMB banking experiences including financing, account management and more.

North Carolina 193

North Carolina Fintech Technology Community 193

PYMNTS

SEPTEMBER 17, 2019

About 40 percent of all ATO attacks now count as high-risk, meaning banks of all shapes and sizes must reexamine how they think about data protection, security and the tools they use to guard against emerging threats. Arou nd the Digital Banking World. digital bank Monzo. market debut. About the Tracker.

Fraud 196

Fraud Digital Banking Delaware Tools 196

South State Correspondent

OCTOBER 28, 2022

Gartner focused on technology infrastructure, while Money 20/20 was around fintech and payments. Many of these problems are so complicated that if you are over 40, you will likely never see the full implementation of items like a central digital currency, the metaverse, a portable identity token, and seamless wearables payments.

Conference 195

Conference Technology Las Vegas Trends 195

PYMNTS

DECEMBER 10, 2020

Bank is trying to adapt to the pandemic holidays with new eCards meant to spread cheer through contactless cash gifting, according to a press release. The eCards can be sent alongside payments made as gifts via Zelle in the bank's mobile app. Bank customers, according to the release, and will be easy to include with payments.

US 161

US Cards Customer Experience Trends 161