Independent Banker
OCTOBER 31, 2022
ITMs and VTMs are popular retail banking innovations among community banks. What’s on the horizon for retail banking? We spoke with two community banks that have ramped up their services to meet—and exceed—the changing expectations of customers. So how are retail banks meeting this challenge?
CFPB Monitor
OCTOBER 25, 2022
Following up on a threat it made back in 2018 , the New York State Department of Financial Services (DFS) announced on October 6, 2022 that it entered into a consent order with Rhinebeck Bank (“Rhinebeck”) to settle discrimination claims involving discretionary dealer markups on retail installment contracts with minority borrowers.
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PYMNTS
JANUARY 4, 2017
The total roster now claims more than 1,600 banks and credit unions domestically, said the site, even as 35 percent of retailers in the U.S. support Apple Pay. As has been reported, Apple Pay is also available internationally in, among other nations, Australia, China, Hong Kong, Japan, Spain, the U.K. and Switzerland.
Independent Banker
SEPTEMBER 22, 2015
Community banks are vital providers of small-business credit because of their extensive local market knowledge and deep customer relationships. According to Columbia State Bank, the Oregon loan program, “allowed us to rely more heavily on the projected future income and growth the borrower was experiencing.” By Jessica Milano.
Independent Banker
MARCH 15, 2015
Customer contact centers are reshaping retail service for the technology age. Increasingly, more digitally connected consumers are saying yes to that question with their community bank. Some even assume their bank will interact with them however and whenever they want. Bob Meara, retail banking expert.
Independent Banker
APRIL 28, 2016
Goodfield State Bank. Retail locations: Three. The housing market in central Illinois has remained strong, and Goodfield State Bank has focused on residential real estate. As a $105 million-asset bank, it also services another $125 million in secondary market loans. Goodfield, Ill. ROAA in 2015: 2.27 Employees: 26.
Independent Banker
OCTOBER 29, 2014
Big-brand megabanks, the Visa and MasterCard networks, and big-box merchants had signed up to become partners with Apple’s universal retail smartphone app that uses Near Field Communication and tokenization technologies. So where do ballyhooed mobile banking and payments developments among the biggest players leave community banks?
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