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Making Digital Card Features Stick – And Sticky

PYMNTS

That left FIs scrambling to “rapidly figure out how to get that same emotional and engagement outcome when the possibility of face-to-face is virtually nonexistent,” Randy Piatt , head of product solutions at card technology firm Ondot Systems , told PYMNTS in a recent conversation. Simple: Start with the cards.

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Helping FI’s Develop Their ‘FinTech Sense’

PYMNTS

Everyone knows that digital and mobile services are key to success in the 2020s — not only in terms of more revenue, but also larger transformations. But that doesn’t mean all the players in payments and financial services have a solid or clear digital strategy. The age of personalized service is upon us.

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Mobile in the time of digital

Celent Banking

Bank of America recently announced that it would triple spending on its mobile app. In the past, Celent has praised the Bank of America mobile banking apps as some of the best out there. Shown in the graph below, the bank´s mobile banking adoption has been steadily growing, with a growing share of deposits.

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Key takeaways from ThinkBIG 2024: Insights for banks and credit unions

Abrigo

However, some cracks are being seen now, particularly in areas like credit card debt, which may not have been main business lines but still impact us. As Abrigo CEO Jay Blandford pointed out, community banks make up the only physical banking presence in one in three U.S. It's hard work but necessary," he said.

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Bank Offers Go Contextual For Credit Unions In 2021

PYMNTS

But as the pandemic hit home, she said, many CUs have had to take a step back and “double down” on the most important and pressing aspects of their digital strategies. The digital trend, she continued, is one that will last and — and one that CUs will have to adopt in order to compete more effectively with banks.

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Goldman Sachs: Marcus Deposits At $97 Billion As 2020 Ends

PYMNTS

Supplemental materials released by the company show credit card loans stood at $4 billion, up from $3 billion in the third quarter, and $2 billion in the year-ago period. Loans tied to its cards should reach at least $20 billion in 2024, as the bank noted in an update to its strategic plan.

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How financial services can build trust in the digital age

Bobsguide

Through the workstations, customers can access all the services of the bank in ‘self-service’ mode, allowing them to conduct transactions and make deposits among other things. Customers are also able to purchase new products – like new cards or open a new account – through these ‘self-service’ workstations. Customers at the core.

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