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Key takeaways from ThinkBIG 2024: Insights for banks and credit unions

Abrigo

However, some cracks are being seen now, particularly in areas like credit card debt, which may not have been main business lines but still impact us. Now, we think of compliance as a resource to show us how we will [a project],” she said. It's crucial to prop up and align our future potential customer base."

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New Canadian Digital-Only Bank Banking On User Experience

PYMNTS

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth.

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Why Instagram’s New Shopping Icon Is Changing Ecommerce Forever

Perficient

Here’s why: Traditionally users weren’t able to purchase items through social media platforms. Social influencers could promote brands through their channels and direct users to “swipe up” or click a link in their bio to purchase. 70% of people will trust a recommendation from someone they don’t know.

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Online Gambling: Why Disbursement Options Are Not Keeping Up With Customer Expectations

PYMNTS

Many are instead flocking to online gambling sites after the closure of all 989 commercial and tribal casino properties in the U.S. However, it can take a long time for online players to collect funds, unlike at casinos, where consumers can instantly collect winnings in cash. US Payments Are Playing Catch-Up. Meanwhile, U.S.

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Transforming Your Financial Brand's Website: From Glorified Brochure to Sales Powerhouse

Digital Growth Institute

Discover the secrets to transforming your financial brand's website from a lackluster online brochure into a dynamic sales engine. Learn from the successes and failures of renowned brands like Toys R Us and Target, and understand the power of mindset and perspective in unlocking your website's true potential.

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Mobile Order-Ahead Sector Goes All-In On AI

PYMNTS

That’s a silly simplification of the very serious matter of what AI is doing for the restaurant sector, among others, as online ordering becomes a way of life and not just a lockdown relic. Businesses rapidly embraced digital solutions in 2020 as shopping (and eating) moved online while everyone hid out indoors.

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How Fake Reviews Undermine Restaurants’ COVID-19 Responses

PYMNTS

“With restaurants shifting to takeout only due to the pandemic, it’s more important than ever that guests’ digital experience be on point with the experience they would receive at restaurants,” Scott Lawton , the restaurant’s co-founder, told PYMNTS in a recent interview. Online reviews are vital in today’s restaurant industry.